10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
35,170 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #19

May 032024

Sedona

  • miles
Door is grinding and not latching on the power sliding door. Does not stop closing when something is in the way as well.

- New Plymouth, ID, USA

problem #18

Mar 072020

Sedona

  • miles
Vehicle's paint has been peeling off or delaminating specifically near ALL the window glasses. The worse affected area which has started getting rust spots. Below and above the sliding door glasses have started peeling off and starting to show primer or under layer as well as below the back door window. I have only gotten quotes for temporary solution which would be to paint current affected areas. But after researching many articles online, this seems to me a common issue people have been complaining not only on these areas my vehicle has. So I am thinking this might happen to other areas of the vehicle which would require a full repaint job.

- Oviedo, FL, USA

problem #17

Jul 142022

Sedona

  • miles
Our Kia Sedona had the cooling fan harness negative Cable melt and caused making our engine overheat. When we took our vehicle to get serviced they told us that the cooling fan harness melted and then it's a common problem with kias. They fixed the pigtail cooling fan harness but are cooling fan does not turn on anymore and they said that it is now an electrical issue and this was from a Kia dealership in Dodge City Kansas. They recently did a recall on sliding doors because they weren't shutting all the way and it worked for exactly one day after the recall and now it's back to not shutting and making a really loud noise when it attempts to shut. When this happens we can't lock our doors because the doors won't lock when doors open and we have to constantly shut off our interior lights so that they don't stay on because the doors don't shut. We've notified the Kia dealership that have done our recall on it and told them that it didn't fix it but they refuse to make it right. We only have 106,000 MI I've got a new cooling fan resistor and put it in and a new pigtail harness and put it in but the cooling fan is still not turning on the low speed and the air conditioner doesn't work either. Our engine constantly smells very hot but it doesn't indicate that it's overheating. We haven't had this vehicle for very long and because of all the problems we've had with it are considering on getting another vehicle and we're considering a carnival but are afraid to because of the way Kia handles their issues.

- Dodge City, KS, USA

problem #16

Jan 042023

Sedona

  • miles
Both sliding doors open up when going down the road and both sliding doors will not shut all the way unless U push on them hard to shut but they will still open up regardless

- Zavalla, TX, USA

problem #15

Aug 022022

Sedona

  • miles
The sliding power doors no longer function properly. The door closes, and immediately unlatches. The door can be forced closed, but can and does then unlatch while driving. Kia of Cape Coral confirmed the doors are not latching properly due to the door motors. Kia agrees the doors are covered, but refuses to remedy the issue until the motor is unable to move the doors at all.

- Cape Coral, FL, USA

problem #14

Feb 122022

Sedona

  • miles
Both of the back sliding doors Do not want to close all the way And sometimes the doors open when going down the road My sister is having the same problem with her doors not closing all the way

- Zavalla, TX, USA

problem #13

Sep 012020

Sedona

  • 70,000 miles
Driver side sliding door does not close completely. Must push on back side for it to close. Blinkers don't work properly. Put on left blinker and right blinker turns on. Occasionally it will work correctly. I had the door recall fixed and the service person thought it would fix all the problems but it did not. Then a few months later the brake lights stopped working. Only the top brake light works on the window.

- Jacksonville, FL, USA

problem #12

Oct 052020

Sedona

  • 100,000 miles
While driving when I use my turn signals the headlights will either flash high beams or completely go out then back on. Also my driver's side sliding door doesn't shut completely with the power door option this just started around the 100K mile mark.

- Mcdonough, GA, USA

problem #11

Aug 282020

Sedona

  • 93,000 miles
Passenger side slider door has opened while driving, enough to turn on interior lights and can hear wind noise toward back of door. Dash indication also shows open.

- Suttons Bay, MI, USA

problem #10

Jul 112020

Sedona

  • 81,694 miles
Before starting the car. The sliding drivers side door continuously will make a grinding sound when closing and then not latch. After this the only way to open the door is with the button on the ceiling. I am not able to open the door manually. It now happens everytime I close the door. I can submit a video.

- Burns, OR, USA

problem #9

Jul 172020

Sedona

  • 42,500 miles
The side door does not close all the way and makes a loud noise. We brought it in for this before about 3 monthis ago and it started doing the same thing again. I have read many complaints about this. The door is not over used. Now the vehicle has 43000 miles on it and it is out of warranty. We have 4 children and are afraid for their saftey with a door that does not close all the way. I feel if it was fixed right the first time there wouldn't be a reoccurring issue. Thank you.

- Englewood, FL, USA

problem #8

Jun 132018

Sedona

  • 38,727 miles
The vehicle caught on fire while parked in the driveway and burned to the ground. We contacted Kia motors regarding this. It took them weeks before they sent out a representative to inspect the vehicle. Upon inception of the vehicle they simply denied that the engine fire was caused by faulty parts and declined responsibly for the it!

- Newport Beach, CA, USA

problem #7

Dec 012019

Sedona

  • 62,000 miles
The sliding door motor does not close the door properly. This is not a warranty issue only a safety issue not covered by Kia. The proper closing of the side door is not their concern.

- Ellenton, FL, USA

problem #6

Jun 032019

Sedona

  • 75,000 miles
I own a 2016 Kia Sedona LX. Vehicle is stationary. I began having problems with the driver's side sliding door not latching when closing a few months ago. The thing is, I rarely ever use that side for loading or unloading. More times than not I use the passenger side (curb side) door. When the door is attempting to latch, it makes a very weird sound like it is groaning. It closes, but does not latch properly. According to the dashboard, the door is still open. I took it to the original dealer and they said I need to replace the motor and cable at a cost of over $700. I've also had a fuel injector go bad $580. These situations make me wonder about your "reliability" statements. I found a technical service bulletin (sa-210) relating to Sedonas, 2015~2016 model years, group bod, number 116, dated November, 2015. It describes what to do to correct "a vehicle which may exhibit an inoperative power sliding door." My van, according to the VIN, falls within the dates that are mentioned in the bulletin (1/6/15 - 7/6/15). To me, this seems like the bulletin pertains to my vehicle. The PSD is definitely not operating correctly. Since it is not operating correctly in total, I submit therefore, that the latch is inoperable.

- Woodlawn, KY, USA

problem #5

Mar 012018

Sedona

  • 40,000 miles
Both of the sliding doors on my 2016 Kia Sedona do not close completely when used in automatic mode. They do not latch properly and the "door open" light as well as all interior lights remains on. I have to physically push the door shut in order for it to latch. The door also makes a loud noise when attempting to close. This occurs when stationary and on any type of ground (flat, hill, etc) one door was repaired by the dealer but the second door started having this issue after the warranty expired, unfortunately.

- Fort Bragg, NC, USA

problem #4

Dec 152018

Sedona

  • 0 miles
My 2016 Kia Sedona LX is having issues with the sliding doors not closing all the way. The driver side sliding door was worked on when we bought it but it has reverted to not locking once closed every time we close it. The passenger sliding door is still random. It's only when we have them opening/closing with the power option. When the power option is turned off and we manually open/shut the doors, they do latch and there is no issue.

- Hendersonville, TN, USA

problem #3

Apr 012018

Sedona

  • 65,000 miles
This is an ongoing incident and issue. The motor on the sliding doors is not high quality and goes out very quickly. In my case in less than 2 years, in other cases I have read online some are in less than a year. When the motor is going out, the doors will make a loud noise upon closing and appear closed. However they are not properly latched and therefore not properly securing the passengers inside.

- Lancaster, CA, USA

problem #2

Jan 012016

Sedona

  • 300 miles
The van sliding doors do not close properly. When driving, the door ajar alert will light up on the dashboard. We have to stop the car and push on the doors to get them to close completely. The doors make a loud groaning sound when they are closing and do not close all the way. The doors will re-open even after you have attempted to close the door.

- Jacksonville, FL, USA

problem #1

Jun 252016

Sedona

  • miles
On iihs website it mentions that Kia reprogrammed the auto lock feature so that the doors would stay closed in a crash and reduce intrusion. However if someone is dropped if the lock is disengaged while the engine is running, perhaps while dropping off a passenger, the door does not lock again when driving. This could defeat the purpose of the auto lock feature.

- Marlborough, MA, USA