10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 2
Average Mileage:
36,064 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Feb 062024

Sedona

  • miles
Airbag warning light repeatedly coming on. First time told harness under seat problem paid then reimbursed as recall. Year later on again dealer took care unknown fix. During May of this year same airbag light on when took in for oil change and asked if could fix seat thing again. I'm very short rest of drivers tall so seat moved positions farthest forward to farthest back. Told must make diagnostic appointment earliest February. Today told front passenger side air bag needs to be replaced. Our minivan carries whole family and never in accident but needs new airbag would of replaced sooner if realized not harness but airbag not working! Van has 76,121miles think component should last longer and still work! Paying as told no recall! Dangerous to have light for other than airbag. Reported Kia Manufacturing. Use Dealer Valley KIA, 16272 S. Highland, Fontana, ca Today invoice #6174973/1. Awaiting part to fix.

- Rialto, CA, USA

problem #11

May 052023

Sedona

  • miles
Hello NHTSA representative, The dealership Lupient KIA in Glendale, WI closed the recall campaign SC175 and the action required was not performed. The KIA customer care closed the case 15510583 without explanation and when contacted opening a different one 15502908 mentioned that the car is out of warranty and they do not care any more. I am looking for your support to get KIA reviewed this anomaly in this dealership and obviously leave a precedent ahead of repairing the vehicle as the diagnosis of the failure cost 295usd plus the repair. According to the safety recall campaign under number SC175 (REV 1 03/20/2019) for KIA SEdona, that can be consulted in https://static.nhtsa.gov/odi/rcl/2019/RCRIT-19V109-3930.pdf, the clip should have been cut during the recall but the clip is still present and there is an error and a broken harness in my vehicle. See picture as evidence that the clip was not removed according to the instructions at the KIA dealership. The safety recall states on step 3 to "Carefully detach the ODS connector retaining clip (B) closest to the ODS connector." and on step 4 to "Carefully cut the retaining clip between the wiring harness and the clip head (C) using side-cutter pliers and discard the clip head. Allow the wiring harness to move freely. Do not replace the retaining clip or secure the harness." as you can see in the attached picture the clip is uncut. In case during the previous safety recall the seat was changed, the statement for the clip is equivalent that it should not be present per the same safety recall. Regards,

- New Berlin, WI, USA

problem #10

May 192023

Sedona

  • miles
* The red airbag dash light comes on only when there is a passenger in the front passenger seat. The "OFF" light by the passenger air bag sign goes off like it should, symbolizing the airbag is turned in. However, the light on the dash coming on has me worried it is defective. the passenger airbag does not deploy if needed, that could risk serious injury or death. *This van was sold to us two day ago by a Kia dealership who said it passed all safety inspections. However, since the light only comes on when there is a front passenger, I'm sure it was overlooked. am in contact with the dealership we purchased it from. I have not heard back yet. warning light came on the first time I had a passenger in the vehicle after purchasing it.

- Bloomington , IL, USA

problem #9

Dec 312022

Sedona

  • miles
1)The airbags failed at time of accident, yes is available for inspection. 2)This is a family car (KIA Sedona 2016) with kids in the car..if the airbags not working at time of an impact, could and up in deadly/fatality accident. 3) No. 4)The vehicle has been inspected by police and insurance. 5) no warning or issues show anywhere to advise of issue, this car has not been involve in any accident before. Last time took the car to dealer was 1 month ago-?? November 2022

- Fort Worth, TX, USA

problem #8

Mar 032021

Sedona

  • miles
The Airbag seat sensor has malfunctioned. Took the vehicle to the Kia Dealer and they advised it was a $1200 part plus 300 plus for labor. This started months ago and the dealer stated it was covered and they "ordered" the part. They then stated my extended warranty would cover it only to be told it doesn't cover these items. When I took the vehicle back to the dealer they said it was not covered. The airbag light is intermittent when it comes on. I am afraid this will cause a problem if I am involved in an accident. This started around 70k miles.

- Tomball, TX, USA

problem #7

Sep 252018

Sedona

  • miles
The airbag light would come on and go off randomly while driving. We took it to the dealer several times. I believe repairs were made twice and within days it happened again. The other times it was taken into the dealer, the problem could not be replicated as the light would randomly come on/blink. The airbag light stays on all the time now. I've been told it is dangerous to drive the vehicle while the light is on because the airbags will not deploy should the vehicle get in an accident. The passenger side seatbelt like blinks constantly now whether there is a passenger in the front seat or not. I've been told by Kia that the warranty has expired and any cost associated with the repair of the airbag and seatbelt sensor will be our responsibility. This was an ongoing problem well before the warranty expired.

- Covington, GA, USA

problem #6

Dec 252020

Sedona

  • 180,000 miles
When you use your blinkers to change lanes at night the headlights go off till I move the blinker nob back to the middle this happens when you are going down the road and is dangerous needs to recalled asap before someone get hurt

- Fountain, FL, USA

problem #5

Apr 012018

Sedona

  • 50,000 miles
About 2 years ago, I began experiencing occasional times when I would turn on the left turn signal and the right turn signal would come on. The first few times it happened, I thought I must've turned on the wrong signal as it happened infrequently. Now it occurs often, where engaging the left turn signal is very unpredictable, with it sometimes turning on the left signal, sometimes the right signal, switching back and forth between the signals, or no signal engaging. When engaging the left turn signal and completing a left turn, when the signal disengages, the right signal will turn on and flash several times without turning on the right signal. This makes for dangerous lane changing and turning as it is difficult to make sure the right signal turns on. Additionally, the passenger air bag light comes on frequently when an adult is seated in the passenger seat, as if the vehicle thinks a child is seated in the passenger seat and the air bag would not deploy in a crash. I brought the vehicle to Kia to have them fix this, but they said the vehicle was out of warranty even though it was 3 years old, and wanted hundreds of dollars to even look at it, not including fixing the problem. I have seen several other complaints regarding the turn signals in this make/model and year, particularly with the left turn signal. Here is a link to a youtube video of another Kia with the same problem: Https://youtu.be/idxlnmxmhqy here is a link to a page where others have complained of the same problem: Https://this is an ongoing problem.

- Southaven, MS, USA

problem #4

Oct 212019

Sedona

  • 119,000 miles
Airbags - the sensor light keeps coming on at random times, then will turn off for a few seconds, then come back on. There is not one certain thing that causes this (ie bumps, breaking, acceleration, etc). Not sure if this is a bad sensor issue or what it could be. Seatbelts - front passenger side seatbelt will 'lock' into place while driving (like after you would stop suddenly), and the only way to undo it, is to release the seatbelt.

- Valrico, FL, USA

problem #3

Jun 222018

Sedona

  • 48,000 miles
We purchased brand new a 2016 Kia Sedona from the dealership. Within the 2 years we owned it we had to take it into the dealership four times because the airbag light would come on and stay on, or would flicker off and one as I was driving down the road. They found it to be an issue with the passenger airbag. They repaired it the first three times and the light would stay off for a while. The fourth time we took it in they said they were going to try replacing the whole seat to see if that helped. We decided that we didn't want to risk it happening again as the van was less than 2,000 miles from being out of warranty. So, we traded it in for a 2018 Kia Sedona which now, at 1400 miles, has the same issue! we have already taken it in twice to the have issue repaired. What are the odds of having the exact same issue?

- Bellingham, WA, USA

problem #2

May 252017

Sedona

  • 28,500 miles
Air bag light comes on and off frequently with no explanation as to why. The passenger seat belt light blinks on and off with no passenger and nothing in the seat. This happens while driving the vehicle or at start up of the vehicle the lights may stay on. I fear that if needed my airbags may not deploy properly.

- Upper Marlboro, MD, USA

problem #1

Sep 192015

Sedona

  • 7,267 miles
My mother and her friend were driving approx. 35 miles per hour when the right rear wheel went off the road causing them to go into the frying pan river in basalt, co. There was approx. 42.1 degree slope. My mother was the passenger. We retrieved her pictures and video. She was video taping with her cell phone at the time of the accident. The passenger window was down. She said, "oh [xxx]", and appeared to reach to remove her seatbelt. They went into the river. They were found at 4:30 pm with car submerged in water and both drowned. No damage to the car. The side airbags had gone off and the front windows were up with the airbags sticking out when they were found. The front airbags did not go off. My concern is that my mom knew she would get out but when she took a deep breath the airbags knocked her air out. And we know the windows were down but went up. If the electrical shorted out from being under water, why did the windows go up and not stay where they were, which was open. Also, the drivers seat moved forward after going into the water. And we question if airbags went off to early. Both the air bags deploying and windows going up impeded my mom getting out. The police report seems to question why the airbags went off also. There was a report that another Kia Sedona was driving down the freeway and all the doors flew open. I'm worried that we will start seeing more and more electrical problems with Kia. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ellijay, GA, USA