10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
448 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Apr 232024

Sedona

  • miles
While parking, the power steering hose melted and power steering liquid leaked, causing the engine room and the bottom of the engine room to catch fire. There was danger to the driver and cars parked nearby. The problem was confirmed and repaired at a auto repair shop. Firefighters responded and the insurance company inspected the vehicle. Before the error occurred, there were no warning lamps, messages, or other symptoms of a problem.

- Suwanee, GA, USA

problem #3

Feb 232024

Sedona

  • miles
Vehicle shut off while driving for no apparent reason. Vehicle had plenty of fuel and battery measures 12.8 volts with engine off, 13.8 volts when vehicle is on. No error code. Steering and braking stopped working correctly. We were traveling through a parking lot at the time so luckily not at high speed or this could have ended deadly. The vehicle would not immediately start back up, we put it in park, turned the key and the engine would turn over but not start. After 4 or 5 tries it did start, and the only fault to appear was the ABS light which came on and stayed on solid. After parking and shutting the vehicle off and restarting it the ABS light went away. No other fault codes are or were present.

- Fort Wayne, IN, USA

problem #2

Jun 082017

Sedona

  • 1,041 miles
Rented a car from the airport in denver and it was the last 4 cars on there lot. I was driving the car lost in denver car was pulling to the center of the caron both sides. I said there is something wrong with this car. I was looking for street signs about 20 mph and the car took off and hit 2 cars the air bags went off I let go of streeing wheel and the car was towed to the salvage lot in 20 days rental place never contacted me put money back in my acct and never gave me my things in travel. Now I have to get a lawyer to defend me. And I am bless I have a broken screw in my Fusion and I could of been paralyzed this car should not be on the road.

- Colorado Springs, CO, USA

problem #1

Feb 162017

Sedona

  • 750 miles
The persistent problem that we have had with our vehicle is the engine shuts down while driving, causing a serious safety hazard. The safety hazard is serious in that, while the vehicle is in motion, power steering shuts off and the brakes are slow to work. Each occurrence has happened when the vehicle is in drive and moving at a speed of approximately 20-25 mph. This has happened 3 times: - January 29,2017 - January 30, 2017 - February 16, 2017 the circumstances in each instance included driving and maintaining approximately 20-25 mph. Other factors are unknown. Fortunately, in each instance, I was able to pull safely to the side of the road and assess the vehicle. The first two occurrences, I pushed the start button and it was evident the vehicle starting system was acting unusual as it tried starting. The vehicle eventually started and I was able to continue driving. The third occurrence on February 16, 2017, I took Kia's advice and did not attempt to start the vehicle and contacted Kia roadside service. The second event occurred the next day on January 30, 2016 under similar circumstances. Again I was able to pull over without the power steering system functioning properly to a safe area and re-start the vehicle with the same uncommon sounds from the starting system. I called joe myers Kia in houston, Texas and explained the occurrences. On January 31, I drove the vehicle to joe myers Kia for troubleshooting and repair of the vehicle. The vehicle has been to the dealership two times to address the safety defect. The first time was January 24, 2017 for 8 days. The service department could not duplicate the concern. The next time, it was towed on February 16, 2017 and it stayed there for 41 days. Kia did install a flight recorder to record all systems the second time the vehicle was brought in.

- Katy, TX, USA