10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
36,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Kia Sedona:

Unsubscribe any time. We don't sell/share your email.

problem #2

Feb 252020

Sedona

  • 54,000 miles
My 2017 Kia Sedona shut off while in motion on a street. I had to put my car in park turn the key and then restart my car. This happens on 10/31/2019. Roughly 20 minutes later it happened again while on the highway. It was towed to the Kia service center and they could not replicate the issue. On 2/1/2020 my car shut off again while at a red light. On 2/25/2020 while the vehicle was in motion it shut off again. This time a car behind me had to swerve into the other lane in order not to slam in to me. On 2/26/2020 while driving my daughter to school it shut off again while in motion. The vehicle was towed to Kia service center. It is still currently there. They are stating they can't replicate the issue.

- Stafford, VA, USA

problem #1

Jan 172019

Sedona

  • 19,000 miles
While driving around a corner doing 25 mph, on a back road that was dry, I corrected the steering to the left out of the curve and the steering continued to pull to the right and would not correct. Vehicle went down a 20 foot embankment and struck a tree head on. The airbags did not deploy in the collision and the engine did not shut off. I sustained serious injuries, resulting in 4 months of missed work and a double discectomy to repair two severely herniated discs. Until my surgery I was in a wheelchair from these injuries, as my spinal cord was compressed by the discs in my neck. The Kia service department and the customer relations hotline will not speak to me regarding the safety features other than to say there has not been a recall. It is my understanding that the airbags should deploy from a full front impact going a speed of at least 25mph (as there was downward momentum at that point) however the auto body repair shop that our insurance company assigned us to says the airbags are not designed to deploy in such an accident. As I cannot get an answer from Kia as to whether this has merit, I am left driving a vehicle that I am unsure is safe.

- Sedro-Woolley, WA, USA