10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
29,660 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

May 012024

Sedona

  • miles
My car made a rattling noise when hitting the accelerator. The mechanic said that I only had one quart of oil left in my engine. No sign of leaks and no error codes. The engine light never came on. The oil has been changed regularly. The mechanic said the pistons were not firing correctly.

- Cary, NC, USA

problem #4

Sep 302021

Sedona

  • 140,000 miles
The contact owned a 2019 Kia Sedona. The contact stated while driving 70 mph up a hill, he heard an abnormal noise, and then the vehicle was seized. The contact stated no warning light was illuminated. The contact was able to park on the size of the vehicle and when exiting the vehicle felt heat exiting under the vehicle. The contact stated he saw fire located on the engine. The contact extinguished the fire with a fire extinguisher he had available. The fire department filed a fire report. The contact stated an ambulance was able to attempt him and transport him to the hospital for smoke and fire extinguisher chemical in his lungs. The vehicle was not drivable. The vehicle was towed to an unknown location by the insurance company and deemed the vehicle was a total loss. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000. The VIN was not available.

- London Mills, IL, USA

problem #3

Apr 012020

Sedona

  • 400 miles
The contact owns a 2019 Kia Sedona. The contact stated that while attempting to accelerate to pass another vehicle, the vehicle loss power and sputtered and jerked. The contact pulled over, restarted the vehicle, and drove to his residence. The vehicle was taken to pitre Kia (9640 Eagle ranch rd. Northwest albuquerque, nm 87114, 877-468-0639) to be diagnosed. The mechanic was unable to duplicate the failure. The vehicle was test driven without issue. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 400.

- Albuquerque, NM, USA

problem #2

Feb 202019

Sedona

  • 500 miles
Something is wrong with my engine or transmission whichever which one it is I do not know I've taken it to the dealer 5 or more times they cannot duplicate the problem or the or they say it's operating as assigned how's the car operating as designed when the vehicle soon as you push the accelerator at bucks it jerks it hesitates to go and that one that goes it takes offit also does the same thing when slowing down in a buck little jerk and then downshift very hard this is very dangerous when driving during certain conditions

- Albuquerque, NM, USA

problem #1

Jan 232020

Sedona

  • 7,400 miles
Purchased new. @ 7400 miles while driving on the highway it smelled like something was burning. Took it to dealership who stated cylinder head was leaking antifreeze. Entire engine had to be rebuilt (all heads/gaskets exchanged). 7800 miles fluid levels bottomed out. Dealer stated car hadn't 'burped' from gasket repair. 9300 miles while city driving the blind spot collision warnings started yelling. I placed the car in park and turned it off. When I turned it back on the car said possible transmission failure and I could not shift. Popped the shift lock release to get vehicle into drive to bring for service. Dealer stated inhibitor switch failed causing the issues with the blind spot collision warnings and the shift lockout. Unacceptable in new vehicle under 10K miles

- Geneva, IL, USA