9.8
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 488 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The first time I took my car out a rock hit the windshield and chipped it. Before I could make it home the chip had cracked my windshield and spread to beyond repair. The car has under 100 miles on it and already needs a new windshield. Vehicle was moving approx. 65 mph on a 4 lane highway.
- Wichita, KS, USA
This vehicle has a huge flaw. The design angle of the wind shield picks up a glare from the dash which covers the entire viewing angle from center wind shield to the right. Only really visible when the sun is out. Kia Consumer Affairs has admitted via email and case statement that it is a design issue and nothing can be done. Photo shows dash glare. Anything that is placed on the dash is reflected on the window shield.
- Beaverton, OR, USA
I believe Kia is manufacturing / or sourcing very bad quality windshield for their vehicles. I was driving my Kia Seltos at 55 mph on a city road when a small chip hit my screen which didn't even create any striking sound and the next second I know my windscreen developed this huge crack. My car was approximately 40 days old. Right after that I told my dealership and their response was very cold. They even didn't take any pictures to consult Kia Consumer Affairs. They said it was an outside influence and they won't consider to cover it under any warranty. Then I went on various car forums to find out that Kia telluride buyers have frequently complained about the issue and the company replaced it for them calling it a "good will gesture". I also reached out to various other Kia car buyers and I was surpised to find out that it was one of the most common complaints. Surpisingly majority of these windscreens crack when something hits the corners (where it sits on the frame). Probably a pressure point. But this needs to be taken care of. I don't want to spend a 1500$ again on a winshield replace after every 40 days
- Atanta, GA, USA
- Apopka, FL, USA