8.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,526 miles

About These NHTSA Complaints:

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problem #19

Jun 302021

Seltos

  • 8,000 miles
The contact owns a 2021 Kia Seltos. The contact stated that while at a complete stop, the vehicle would stall upon depression of the accelerator pedal as the battery, oil, and check engine warning light illuminated. The contact shifted the vehicle into park(P) and restarted the vehicle and the vehicle drove as needed. The contact took the vehicle to a dealer where a diagnostic test was performed but no failure was found. The contact also stated that the horn intermittently failed to operate as needed. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 8,000.

- Streamwood, IL, USA

problem #18

Mar 082021

Seltos

  • miles
I was driving the car at a speed of approximate 30 mph. As I was slowing down for a traffic light, the car jerked backwards. The car braking system engaged without me touching the brake. When I took the car in for service, I was told they could not duplicate the issue. I took the car in after receiving the recall. I was assured all was well with the car, though I was having issues with the car stalling out at traffic lights. I took the car in for service and was told by the manager that they could not duplicate the problem. I became so frustrated with the car that I insisted the manager get in my car and drive it with me until the problem presented itself again. He did and the car stalled out on him 2x. They kept my car for two weeks and called me to tell me that the car had no oil in it. I told them I got a recent oil change at another KIA dealership, so the issue was not my responsibility. No check engine light or oil light ever came on to notify me of any issue. KIA kept my car for over 2 weeks. They installed a Camshaft, Exhaust, Tensioner, RTV Gasket, and engine bracket, retimed the engine, replaced the hydraulic tensioner and resealed the timing cover. I continue having problems with the car. It sputters, stalls at traffic lights and sometimes when shifting gears. I have not been able to resolve the issues with the car even after involving a senior administrator, Ariston Crane, in their consumer affairs department.

- Boca Raton, FL, USA

problem #17

Oct 012020

Seltos

  • 10,000 miles
The contact owns a 2021 Kia Seltos. The contact stated while driving 65 MPH, an object fell from a vehicle ahead. The contact stated that while attempting to switch lanes, the Blind Spot Detection system returned the vehicle back into the lane and the vehicle struck the object causing damage to the front mid-section of the skid plate. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The contact stated that the failure persisted. Additionally, the contact stated that the transmission and fuel injectors had failed three times since owning the vehicle. Both parts were repaired twice under warranty; however, the contact was recently informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.

- Chicago, IL, USA

problem #16

Jun 182022

Seltos

  • miles
On our way to New York from Indiana when every light on the dash came on. The rpms shot up and down. Was able to coast off the highway IN Corsica IN. Car was towed to nearest kia dealership in Butler PA. The transmission went out on my car that has roughly 7100 miles on it. Dealership has ordered the transmission for replacement.

- Fort Wayne, IN, USA

problem #15

May 012022

Seltos

  • miles
Transmission fails at 25,000 miles I have no reverse, Transmission failed at highway speed almost lost control of the vehicle. Had no acceleration temporarily when I slowed down, transmission came back into drive but engine was sputtering. When I got home I realized I had no reverse. It-€™s a 2022 kia seltos SX all wheel drive 1.6 liter turbo model

- Milford , PA, USA

problem #14

Apr 292022

Seltos 4-cyl

  • Automatic transmission
  • 4,700 miles
The contact owns a 2021 Kia Seltos. The contact stated while driving 50 MPH, the transmission began to rev uncontrollably as the steering wheel started shaking without warning. The contact stated that the vehicle began to hesitate upon depression of the accelerator pedal and stalled without warning. The contact was able to coast the vehicle to a gas station and called the dealer to have the vehicle towed. Once the vehicle was towed to the dealer, the vehicle was diagnosed with transmission failure. The dealer and the contact notified the manufacturer of the failure but the manufacturer offer no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 4,700.

- Buffalo, NY, USA

problem #13

Mar 292022

Seltos

  • miles
I drove my car less than a mile when the check engine light illuminated on the dashboard and issues with accelerating the vehicle started. The rpm needle moved when I pushed the gas but the car itself did not. Once the car was turned off it started but would not move or rev when the gas was pushed in any gear shift P, R, N, or drive. My car had just hit 17,880 miles when this issue occurred. This would have been a greater safety issue had I been on the road with other cars, there was no warning, or issues in the days previously with my 2021 KIA SELTOS. I-€™ve personally only driven it for about 8,000 miles as it was just recently purchased from a Hyundai-Kia dealership. The car was towed to Kia Service center and has been serviced for 32 days and counting. The manufacturer and dealership service center initially took majority of the time for diagnosis which included completing an oil change which was due, performing a technical service bulletin, and then a transmission tear down. About a week ago they ordered a clutch actuator. I was advised just recently this did not fix the issue so they-€™re now discussing a transmission replacement.

- Canton, GA, USA

problem #12

Dec 092021

Seltos

  • miles
TRANSMISSION FAILURE REQUIRING TRANSMISSION REPLACEMENT. After approximately 17,700 miles the engine surged and the check engine light illuminated. After the vehicle was stopped, the transmission would no go into reverse. Vehicle was towed to Kia dealer service department, Diagnosis was transmission failure requiring complete transmission replacement.

- Lubbock, TX, USA

problem #11

Dec 112021

Seltos

  • miles
My car Cutts off while driving especially when I-€™m Turning happening more frequently now it-€™s shuts off all dash lights come on and I have to put it back in park and start it up agian

- North Highlands, CA, USA

problem #10

Nov 182021

Seltos

  • miles
Brand new car on Dec 2020. Second time with a transmission problem. Was repaired at 6500 miles in June of this year. Dealer replaced it with a re-manufactured one. At 9300 miles I was driving in cruise control at about 70 miles per hour for a couple hours and while going up a long hill the transmission started slipping again and rpms went from 2000 to 4000 while it was trying to shift. The car began to shudder just like back it june so I knew the transmission was going. I slowed down and pulled off highway as the transmission continued to slip and had no power to go above 20 mph. I saw a parking lot up the hill to pull over at to be more safe off the highway and the rpms went up to 6000 and barely moved car then it caught and lurched the car forward and I almost hit the sign in the parking lot. I waited over 3 hours for a tow truck and after car cooled it did move enough to get it near the tow truck to be pulled up on the flatbed. This car needs a beefier transmission or some kind of cooler or warning light to prevent accidents. When is it a lemon and due for recall??

- Center Conway , NH, USA

problem #9

May 032021

Seltos

  • 10,900 miles
On 05/03/21 approx. 2:40 pm ct I was excelling to enter highway mopac North; austin, tx; when my car became sluggish; I pulled over, to shoulder, ironically tx roadside assitance pulled in behind me - we couldn't determine the issue - I was exiting the next exit driving to jiffy lube on anderson/spicewood; dialogue screen stating issue re: Diagnostic computer; gave two options schedule appt. Or call roadside assistance. Turning into jiffy lube, the car became sluggish, the car wouldn't reverse from the jiffy lube bay. Jiffy lube mechanic ran a diagnostic. I contacted Kia, provided: P0601 internal control, module memory. Vehicle towed to Kia. No information from Kia on 05/03/2021. When I called on 05/04/2021 I was informed "there's a recall for the transmission computer"; I mentioned I hadn't received anything; shawn Kia service said 'oh, no...we would check it when you come in for service"...crazy thought I was on my way to denver, co...humm...possibility of being stranded on a co pass... called on 05/05/21 need to get a new computer to see if the problem is my computer; won't be for 2 days; only 1 Seltos computer available in the us. 05/10/21 call Kia to find out that it wasn't the computer; maybe the clutch, pulling transmission now; don't have a loaner and can't provide any assistance. They should know something by 05/13/21..no call on wed. 05/13/21; unable to reach shawn in service and ben, GM on 05/13/21. I made 2 calls per day to Kia; the system will only allow me to upload only 5 documents; I have screenshots of every call made and received to/from Kia.

- Austin, TX, USA

problem #8

Feb 122021

Seltos

  • 3,400 miles
The car is unable to shift into drive or park. It takes releasing the shift lock to make it get into reverse or neutral and a very specific sequence to accidentally get it into park. After trying to parallel park into a spot, the car became stuck in reverse and could not be maneuvered. It was only able to roll downhill in neutral or reverse with power, both of which would have led to a collision. The vehicle was stationary on the city street and blocked traffic, especially problematic during the snow storm. I received the car back from the dealer 3 days prior from a transmission replacement and seems to be a problem in the same vein.

- Seattle, WA, USA

problem #7

Dec 232020

Seltos

  • 6,000 miles
My Kia Seltos has transmission problems with only a little over 6,000 miles. It needs a new transmission which won't be available until at least February 11th

- Manchester, CT, USA

problem #6

Dec 212020

Seltos

  • 3,300 miles
While driving on the highway, the vehicle failed to accelerate. On a road where the speed limit was 60 mph, the vehicle stopped accelerating at 55 mph suddenly and caused disruption in the traffic until I could cruise to the shoulder in neutral. It was a scary situation where multiple accidents were narrowly avoided. The vehicle was towed to the dealership where the transmission was identified to have a broken transmission with 3000 miles on it.

- Seattle, WA, USA

problem #5

Dec 042020

Seltos

  • 5,800 miles
At 5,800 miles, my Seltos suddenly stopped accelerating while in motion. Rpms shot up to 7 and 8, and the car would not go above 35 mph. The engine was grinding. I got the car to the dealership and was told the transmission needs to be replaced. I was also told there is no transmission in the country so one has been ordered.

- Murfreesboro, TN, USA

problem #4

Nov 212020

Seltos

  • 7,400 miles
In stop and go traffic the transmission temperature too hot warning came on. Eventually got into the red zone, had to pull over and keep foot on brake to disengaged dual clutch system to help dissipate heat. Eventually went back down to normal range of temperature. Dealer stated found no articles or resources for this issue.

- Glastonbury, CT, USA

problem #3

Nov 082020

Seltos

  • 2,000 miles
Vehicle was having difficulty shifting between gears, until one time it did not switch from automatic off at stoplight back into gear. Had to turn car off/on to get it into gear. Later on the highway at ~60mph, as it was trying to downshift to go up a hill, it failed to engage a gear. Engine light came on and had to coast into shoulder to await it being towed. Dealership said it needs a new transmission, was bad from factory - car has ~2K miles on it. Technician said it's not the first he's seen like this.

- Boston, MA, USA

problem #2

Oct 192020

Seltos

  • 5,250 miles
Vehicle will not properly shift gears and will stall randomly at traffic stops.

- Elyria, OH, USA

problem #1

Jun 292020

Seltos 4-cyl

  • 250 miles
Major safety problem with the new 2021 Kia Seltos with the dual clutch automatic transmission. It can miss 1st, 3rd, 5th and 7th gears. It missed 1st gear while my wife was turning left from a stopped condition... it was nearly an accident, and could have been a fatal accident since there was a passenger. It is my understanding that this transmission is already a recall in South Korea. A website has a video showing the problem my wife also encountered. Please see this website: Https://wheelbhp.com/Kia-Seltos-dct-problems-3119881/ it does indicate an ECU re-flash should fix the issue. (the website indicates a reflash should repair proper transmission shifting.) missed shifts has happened to my wife more than once... the SUV "feels jerky" many time when driving. Reported to dealer no action taken by Kia dealer yet.

- Galesburg, IL, USA