Airconditioner blower motor failure accompanied by noise caused by the (2)cabin air filter elements coming loose from filter element housing and lodging in the air conditioner evaporator unit located behind the glove box. The Kia dealer was unable to find the filter elements during inspection of the evaporator unit while diagnosing the source of the noise. The Kia district manager for Florida refuses to address this concern and does not consider it a safety concern. The cost to fix this item is $280.

- Davie, FL, USA

Kia Sorento-2007-front passenger-air bag "idiot light". for 2 yrs. Trips back and forth regarding this light to dealer. Unable to assure that air bag system is really working. Light is on when someone is sitting in seat and indicates the air bag is off. Seats and sensors have been replaced to no avail. They just told me today 8-23-2010 that there is no more they can do. Light is still on and their computer still says that it is working. You have many complaints of the same thing-is anything being done? either the light, sensor, air bag or computer is not right. This has been a problem since I bought the car new. This is an intermittent occurrence-doesn't matter when or who is sitting in the seat, if the car is warm or cold. The seat(sensor) has been changed, computer has diagnosed and Kia has talked to the tech's. their machines are not telling them that something is wrong but the service managers and sales people have witnessed it. Are you investigating this?

- Youngstown, OH, USA

Hubcaps have 3/8" gap between rim and hubcap. Have tried weekly sinse may to get Kia to fix the problem. This air space at highway sppeds could cause un stable steering and wheel bearing wear.

- Phoenix, AZ, USA

Our 2007 Kia Sorento has a problem with the passenger air bag system. This is my wife's car and I ride as a passenger. When I ride 75% of the time the air bag light will not go off, this tells us that the passenger airbag system is not on. We have noticed many things that will correct this and also make it happen. One thing is it normally happens after the car has been left off for awhile. The air bag light may go off are you start the car but when you shift it into gear it pops on. You can also get it to come on sometimes when you remove your seat belt. You can sometimes correct the problems by shutting off and resarting the car. Now this is a very annoying problem and a erratic issue. Being a automotive tech and a electronic tech I can see how the Kia dealer will not be able to help with out seeing the problem. The Kia dealer here is really no help as when we took it in the service manager said "show me the problem" but of course we could not reproduce it at that time. We have since had the car for a few months and have taken notice of how the problem is showing up. We have not taken it in as we have lost confidence in the Kia technical staff as to there capabilities of repair. I should say we first bought a 06 Sorento and had it in the dealership for 5 weeks out of the 7 weeks, we owned it and traded it in for the 07 trying to give Kia a chance to redeem for all the problems before.

- Harvest, AL, USA