10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
45,150 miles

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problem #4

Jun 232015

Sorento

  • miles
Each door handle is popping and I'm unable to open doors from the outside. The rear passenger door has stopped working and at the time the child lock was on and I can no longer use that door at all. The seatbelt on the rear driver's side will not buckle into the socket and my child has to wrap the belt around him when he rides in the back. Should an accident occur, not only will he not be fully covered by his safety seat, but if we should have to escape suddenly, neither of us can just open our doors and get out! this is an ongoing issue and it's quite expensive to get fixed at the dealer. Also, just recently while driving the gear shaft popped out of place and my father taped it back on so that I'm able to get back and forth to work and school.

- St Matthews, SC, USA

problem #3

Jul 202013

Sorento 4WD 6-cyl

  • Automatic transmission
  • 90,000 miles
Tla* the contact owns a 2007 Kia Sorento. The contact stated that while driving approximately 70 mph, it began to rain heavily and the vehicle suddenly hydro-planed. The consumer regained control of the vehicle, but it hydro -planed again and the vehicle hit an embankment with the front bumper spinning the vehicle around. The vehicle then rolled over four-six times, before landing in a ditch. Both rear seat belts became unlatched independently and the air bags failed to deploy upon impact. The contact sustained bruises, scrapes and lacerations to the shoulder area. Two rear passengers also sustained lacerations. Another passenger suffered from a concussion and a bruised kidney. A police report was filed of the incident. The vehicle was destroyed and towed to a salvage center. The manufacturer was notified of the defect. The approximate failure mileage was 90,000. Updated 08/27/13 the consumer stated the air bag did not deploy and the seat belts release

- Ashland, KY, USA

problem #2

Jul 202013

Sorento 6-cyl

  • 90,000 miles
We were traveling down I-64 at 6:45 pm at 70 mph when a downpour began suddenly my husband eased off of the accelerator and as we entered the rain. We began to hydroplane we spun 180 degrees. He regained control only to hydroplane again. This time he did a 360 and went into a ditch hitting a earthen embankment with the front fender spinning us around and pushing the rear of the car up the embankment this then caused the car to begin rolling we rolled at least 4 times before sliding at least 100 yards down the interstate. No airbags deployed. My husbands seat belt held. However, I was in the back seat with our son and my seat belt as well as his released throwing us into the cargo area. We all were injured and transported to the hospital by ambulance. When we notified Kia they acted as if this was no big deal.

- Ashland, KY, USA

problem #1

Jan 112007

Sorento

  • 600 miles
The contact owns a 2007 Kia Sorento. Three days after purchasing the vehicle, the air bag light illuminated, which indicated that the passenger side air bag was deactivated. While driving between 40-45 mph, the vehicle hesitated and jerked. When the vehicle is stopped at a stop sign or a red light, the exterior lights shut off. The contact has had to strike the dashboard in order to get the air conditioning to work. In addition, none of the windows will roll down. The blinkers, turn signal, and cruise control do not work. After owning the vehicle for ten months, the alternator had to be replaced and it currently needs to be replaced again. The rails to step up into the vehicle had to be replaced twice. During a crash with a deer, both the driver's and passenger side air bags failed to deployed and the seat belts did not work. As a result, the passenger sustained a broken arm. On two occasions, when the vehicle was taken to the dealer, the contact was informed that the tires needed to be rotated and aligned. On the third occasion, she was informed that the vehicle was out of warranty. Since owning the vehicle, she has been to the dealer several times with many complaints, but they have never made any repairs. A Hyundai inspector stated that the entire vehicle was out of specifications. The failure mileage was 600. Updated 09/23/08. The consumer hit a deer and the air bags did not deploy and the seat belts did not perform as they were designed. The transmission would delay in shifting and would not shift in the correct gear. Updated 09/24/08.

- Loachapoka, AL, USA