8.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,000 miles

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problem #1

Jan 162008

Sorento

  • 5,000 miles
I have taken this vehicle to the purchasing dealer 7 times for multiple issues including transmission or torque converter difficulty switching gears, the main wiring harness fell down into the dash, poor braking performance. The major issue has been the random, but daily ESC off light coming on and off. The dealer seems either unwilling or incapable of correcting this issue. I have filed a customer service request we Kia two weeks ago, randy ext 45295 Kia customer service assured me he would 'get back to me' in two business days. Today is the seventh business day and no reply. It's my opinion that the ESC issue, wiring harness, and poor braking are issues that should be address in via recall since Kia customer service and warranty commitment are meaning less to Kia corporation.

- Ashburn, VA, USA

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