2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,838 miles

About These NHTSA Complaints:

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problem #10

Apr 262023

Sorento

  • 185,000 miles
The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contact-??s husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The contact shifted the vehicle to drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact stated he shifted to park(P) and turned off the vehicle; when the vehicle was restarted, all vehicle functionality had returned. The contact stated that the failure had occurred a year prior. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an electrical relay needed to be replaced. The contact stated that a similar electrical relay had been previously replaced; however, the battery drained due to the defective relay. The vehicle had not been repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 185,000.

- Dawsonville, GA, USA

problem #9

Jun 012022

Sorento

  • miles
Currently my ESC OFF warning light is lit on my dash, and while lit my vehicle has trouble accelerating from 0 to 40 mph. The warning light goes on and off at random. I have had the accelerator pedal assembly replacement in 2015 and 2019 due to the same issue. It is NOW happening again in 2022!!!. Is this a design flaw issue" It's definitely a safety issue! How can consumers be protected from these issues"

- Kunkletown, PA, USA

problem #8

Jan 222021

Sorento

  • miles
The contact owns a 2009 Kia Sorento. The contact received notification of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fort Myers, FL, USA

problem #7

Aug 012020

Sorento

  • 180,000 miles
The contact owns a 2009 Kia Sorento. The contact received notification of NHTSA campaign number: 20V088000 (electrical system, service brakes, hydraulic). The vehicle was taken to nalley Kia located at 7849 mall pkwy, stonecrest, ga 30038, (770) 288-5283, where the recall repair was completed. The contact stated that after the recall repair was performed, while driving 60 mph, the contac heard a loud abnormal sound. The contact stated no warning light was illuminated. The vehicle was taken back to the same dealer and was diagnosed with needing the air conditioner compressor to be replaced. The failure was not associated with the recall repairs. The vehicle was repaired but, continued to experience the failure. The manufacturer had not been informed of failure. The failure mileage was 180,000.

- Ellenwood, GA, USA

problem #6

Jun 172020

Sorento

  • miles
The contact owns a 2009 Kia sorrento. The contact received notification of NHTSA campaign number: 20V088000 (electrical system, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lingle, WY, USA

problem #5

Jan 012020

Sorento

  • miles
The contact owns a 2009 Kia Sorento. The contact received notification of NHTSA campaign number: 20V088000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Gettel Kia of bradenton located at 6423 14 th St. W, bradenton, fl 34207, (941)417-5210, was contacted by phone and confirmed the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bradenton, FL, USA

problem #4

Jan 152016

Sorento

  • 87,573 miles
My 2009 Kia Sorento (87810 miles) has had electrical problems since 2014. In Sept 2014, while warranty was void due to over 60, 000 miles) I had trouble with the dashboard illumination lights when the headlights were turned on. $1,000+ dollars later, dimmer switch, instrument cluster, and rheostat circuit were repaired. In December 2015, started to happen again but now the air bag light came on and won't go off. Took in January, and $275 more, replaced dimmer switch again and cleaned the connection to air bag sensor. Three days later, the air bag light is on again. Further inspection and it is determined the the "OCS" sensor needs to be replaced to the tune of $1900 for parts and $200 for labor.

- Panama City, FL, USA

problem #3

Aug 022015

Sorento

  • 29,804 miles
Shortly after buying SUV in 2009 we experienced "querky" stuff like doors relocking, dome light S coming on, back hatch unlocking all this happening on their own!! I kept telling the dealership at oil changes! they kept ignoring it all! Nov 1, 2009 Kia electric system service bulletin #282603 (ts B-044) issued. September the check engine and ESC off lights started coming on together, SUV immediately decends to 15-20 mph! you can't give it gas, only rpms rise high! gas is eaten up! coast to side, sit a few to 20 minutes. Maybe both or ESC off light(s) go out and you proceed. Have noticed a buck feeling before light(s) are coming on at times. Check engine lights may stay on for a while or not. Habitually erratic when lights come on, can be every mile to several miles! last week SUV with out these lights started running real rough at idle and driving. To the point of reving over 2000 rpms but acted like being held back! I have been reluctant to drive it much in fear of the advancing issues and hurting the power train! at idle range is 300 ' 1,800+ rpms, mechanic witnessed the varying rpms when code 1611 (time out:ECM, PCM, tcm issue) came up on snap-on's code reader. SUV has baby miles of 29,884 now 30,004 today. All SUV's on forums are over 50,000 miles! ~ low idle Kia calls for tps replacement ~ September 7, 2011. My SUV throws P1295/P2135/P2106 codes listed in this! calls for the ECM be reprogramed using the gds (global diagnostic system). Ref: 044 bulletin. Driving you can feel the engine slow down to almost stalling but catches itself and keeps running. 1st time this happened I was doing 55mph and found I was slowing real fast with traffic coming up behind me. I now have to ride with 4 way flashers to be safe! chk eng on when key is turned on at times now. Towed 1X, drive a mile sit minutes repeat'd 8X. Issues are progressing!

- Browns Mills, NJ, USA

problem #2

May 122015

Sorento

  • 66,000 miles
ESC off sensor and check engine light comes on when starting vehicle or when in motion/driving. ESC off illuminates followed by complete loss of acceleration. While driving at 30 mph to 70 mph light appears and quickly looses lack of throttle acceleration powr. I've had this happen (10 plus times) since I bought this vehicle in 2012 pre-owned from Kia dealership in cape coral, fl. Tonight 5/12/15 I was heading on highway and stopped 3 times every 2 to 4 miles (lost power) in the middle of traffic.. finally, vehicle came back on more for about 10 miles, while on the highway going 65 to 70 mphs vehicle showed ESC off light and lost acceleration then power... no accident just swerved alot..

- Cape Coral, FL, USA

problem #1

Jul 172010

Sorento

  • miles
Kia Sorento doors locks do not work from interior switch or key remote control, the dealer just change a fuse from the fuse holders, but fuse popping due to short somewhere, main concern driving the car like that it could cause a big short inside the car, and after the 5th. Time in the shop they can not find what is causing the problem, because they just change the fuse. Like I said the happen five times in a month. And I have to drive the car like that with my little daughter, because I don't have another option, because the people on the dealer shop can not do anything.

- Austin, TX, USA