9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,200 miles

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problem #1

Feb 172010

Sorento

  • 1,200 miles
I have 2 complaints. 1) I have complained about the front passenger air bag not coming on when an adult is seated in it. I have taken it to 2 different Kia shops 5 times since 1200 miles and was told it is operating normal. Normal is when an adult sits in it, not when you place a purse on the seat or whenever it decides to work. I am following the manual and still no satisfaction with repair. 2) at 1200 miles I also complained that the car would buck, stick in 3rd gear, and not shift till it red lines. This does not happen all the time and I was told by Kia that unless the "check engine" light comes on they can not find the problem. Even after the #1 repair tech in the world for Kia experienced the not shifting till it red lines for himself. I was told the only thing they could do is reprogram the computer. They have reprogrammed it 4 times the problem is still there. I have 22 repair invoices for this car since I purchased it. I am fighting on a daily basis with Kia to repair this car. It is a shame to say but I feel someone is going to get hurt or worst killed before Kia fixes these issues!

- Hunlock Creek, PA, USA