10.0

really awful
Crashes / Fires:
3 / 18
Injuries / Deaths:
7 / 0
Average Mileage:
63,272 miles

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« Read the previous 20 complaints

problem #126

Sep 152017

Sorento

  • 51,350 miles
Since purchase, on three occasions do rear doorors locked in the closed position. The front 2 doors and the rear door on the driver's side. Each front door was fixed by Kia with no expense to owner. They refuse to repair this rear door stating it will cost the owner apx. $ 1,800. This is a real danger since passengers in the rear seats cannot exit car in an emergency. Door cannot be opened under any conditions.

- Douglasville, GA, USA

problem #125

Jan 082018

Sorento

  • 110,000 miles
All controls on steering wheel stopped working around 120,000 miles. Bluetooth, radio controls and cruise control. All power sockets and usb socket stopped working around 110,000 miles. Whining sound coming from engine area when car is on started around 128,000 miles.

- Ceres, CA, USA

problem #124

Apr 142018

Sorento

  • 6 miles
Throttle position sensor (part of throttle body) hazard! random. The vehicle radio will shut off, all dashboard lights will illuminate (same lights illuminate when the vehicle is started), and then the throttle pedal loses the ability to accelerate even when pressed all the way to the floor. There is no acceleration/power what so ever! the vehicle will maintain a speed 20 mph. This has been confirmed as the vehicle is pulled off the road to safety. To correct, emergency exit to side of the road, place the vehicle in park, turn the vehicle off, and then restart the vehicle. This has happened on numerous occasions while driving at accelerated speed (40-60 mph) of which the vehicle was pulling out into traffic, while on the highway, and while accelerating after a stop light. This is a very hazardous/dangerous condition that has nearly placed me into an accident that could have ether severely injured or killed me by oncoming traffic. There are multiple complaints regarding this issue when searched on youtube. Https://www.youtube.com/watch"V=nhqaqurnfv0 https://www.youtube.com/watch"V=834xlhqgrno

- Palmetto, FL, USA

problem #123

Sep 142018

Sorento

  • 181,000 miles
Vehicles caught fire, had pulled in the parking lot at work and smoke began to come from under the hood on the vehicle. Within seconds flames had erupted and front end of car was completely engulfed by the time the fire department had arrived. Vehicle was a total loss.

- Cleveland, GA, USA

problem #122

Sep 142018

Sorento

  • 160,000 miles
The front drivers side door will not open from the outside, and then the passenger side door is trying to do the same at times. I babysit and this could be a safety hazard for people with small children. Also what if something major was wrong and I needed to immediately get into my car, from what I have read this is a common problem a F will probably result in the door eventually not being able to open at all. There needs to be a recall for this issue.

- Tazewell, VA, USA

problem #121

Jan 022017

Sorento

  • 125,000 miles
Car makes loud roaring sound upon cold start. It is typically the loudest when it has been left sitting all night and at first start. It will not make the noise after that unless it sits for at least 8hrs.I took it to Kia and they explained it wouldn't damage my car and it's mostly just a loud noise and annoyance. They also explained they had seen this before and one of the mechanics even said he drove his Kia around for years and it made the same noise. It is loud.

- Vista, CA, USA

problem #120

Aug 262018

Sorento

  • 125,568 miles
All of a sudden all my interior dash lights and headlights started blinking while the car was running. I shut the car off and it continued, turned the car back on and it was still going. Then the flickering randomly stopped. The car was stationary in my driveway.

- Lewiston, ME, USA

problem #119

Aug 152018

Sorento

  • 110,000 miles
The contact owns a 2011 Kia Sorento. The contact stated that the rear driver's side door failed to lock manually or with the key fob. Also, there was an abnormal clicking noise when starting the vehicle. There were no warning indicators illuminated. The local dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 110,000.

- Elk Grove, CA, USA

problem #118

Jun 272018

Sorento

  • 105,000 miles
After driving about 6 miles to a local store nearby and back home as I pulled my car into my parking spot black smoke started coming from the hood so I turned the car off waited until the smoke stopped and looked under the hood to see if I could tell what was smoking. Everything appeared fine and I made sure to check all of my fluid levels and oil which were all full. Later that day maybe 4 hours later I drove about 15 miles to my sisters house and again as I was parking my car the black smoke started again from under the hood. I proceeded to turn the car off and look under the hood again after the smoke cleared. Less than 5 minutes later the was a loud popping noise from under the hood and by the time I ran outside to see the entire front part of my car was engulfed in flames however the windows were up so the flames were contained inside the car and under the hood. The fire department came minutes later and put the fire out and I had to have the car towed due to the front tires melting from the fire. I had it towed back to the dealership where I'd purchased it only 5 months before and let them and financing company know. No one could explain why my car spontaneously combusted like a bomb while parked and turned off. I'm reporting this incident because I do not believe it was a freak accident I believe these vehicles should definitely be investigated before someone loses their life.

- Fort Worth, TX, USA

problem #117

Dec 122017

Sorento

  • miles
Truck doors unlock while driving, alarm goes off randomly while driving or parked, all the fuses blew, starter has been changed 3 times, due to faulty wiring beneath the motor. Battery has been changed due to wiring.

- Lansing, MI, USA

problem #116

Jul 092018

Sorento

  • 178,000 miles
Takata recall - my 2011 Kia sorrento air bag has stopped working and stays on red. I now have no air bags. Also the whole front panel keeps flashing on then off at night while driving on the highway. This is a safety hazard. I've search for a recall on my vehicle and none is showing up.

- Beavercreek, OH, USA

problem #115

Feb 012018

Sorento

  • 127,000 miles
Our interior lights quit working shortly after purchasing the vehicle so we had it repaired. 2 weeks later we had an electrical fire and damage to wireing the mechanic didn't replace. $5,000 later, now the headlights flicker while driving if you use the turning signal. Huge safety issue!!!! also while driving the car out of the blue jerks quick and hard. We don't feel safe in this vehicle anymore.

- Sarasota, FL, USA

problem #114

Mar 142018

Sorento

  • 98,000 miles
Low beam headlamps are failing due to wiring harness melting causing a short. This a safety issue for visibility at night and could start a fire in the engine compartment. This problem was identified when driving on the I-17 in North phoenix and verified once we got home. The harness was replaced by a certified mechanic twice and both times the harness melted. Oe headlamps are being used.currently, we have no driver side headlamp due to a concern for fire.

- Phoenix, AZ, USA

problem #113

Jan 232018

Sorento

  • miles
Vehicle was statiomary and not on. Started smoking from dash and smoke coming out door, caught on fire went up to the roof and across to the passenger seat. When fire department came they had to cut open the hood, car randomly started while on fire to unhook the battery.

- New Kensington, PA, USA

problem #112

Jun 012018

Sorento

  • 110,000 miles
The electrical malfunction of the airbag has drained and caused the battery to go dead. Also has messed up the controls in the steering wheel.

- Fort Oglethorpe, GA, USA

problem #111

May 232018

Sorento

  • 135,000 miles
Headlight housing has become overheated and melted causing me to replace one headlight at $900. When it happened again I spliced the new housing yet the bulb keeps blowing needing replaced. There is knocking in the engine that gets worse when my speed increases and have been told that it sounds like the engine is not getting enough oil. The head gasket has been replaced and it still seems to be burning or losing oil. The indicator lights on the dashboard all randomly come on and then go off. While driving the car seemed to lose power at times then would die at a stop light. This all has been going on for the past six months or more. In the past year I have paid $1900 plus on random repairs

- Mccall, ID, USA

problem #110

Jun 052018

Sorento

  • 61,000 miles
We have replaced the alternator several times in the past year.

- Cheyenne, WY, USA

problem #109

May 152018

Sorento

  • 130,000 miles
Power door locks do not lock, by door button, by remote key fob or more importantly when the car is taken out of the park position. Doors do successfully unlock via remote, door button and when the car is put into the parked position. Doors can only be locked manually.

- Stony Brook, NY, USA

problem #108

Apr 202018

Sorento

  • 60,000 miles
Low beam assembly wiring on both low beams has melted. This has been reported in numerous car blogs as a known issue.

- Largo, FL, USA

problem #107

Apr 102018

Sorento

  • 96,000 miles
The contact owns a 2011 Kia Sorento. While driving 30 mph, the air bag warning indicator illuminated. The vehicle was taken to the dealer (jim ellis Kia of kennesaw, 1221 auto park drive northwest, kennesaw, ga 30144) where it was diagnosed that the clockspring needed replacement. The contact stated that the clockspring was replaced, but was concerned that the air bag inflator was not also replaced. The contact was also concerned that the vehicle might have an electrical failure because the headlights failed to illuminate and the headlight bulbs had been replaced several times. The same dealer stated that the air bag warning indicator would remain illuminated because there was also a failure with the air bag sensor in the seats. The contact stated that the air bag sensor in the seats was not repaired due to the cost. The manufacturer was made aware of the failures and informed the contact that she would be responsible for the cost of the air bag seat sensor replacement. The failure mileage was 96,000.

- Marietta, GA, USA

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