The contact owns a 2011 Kia Sorento. While driving at 20 mph, the engine stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

- Elmont, NY, USA

When starting vehicle, engine revs up & won't stop until vehicle is turned off. This happens intermittently & has continued to be a problem for the last 3 years. I have reported this problem several times to my Kia dealership where all regular maintenance has been serviced since I purchased this vehicle in 2010. They state they have noted this problem but since it doesn't happen all the time, nothing has been done.

- Atascadero, CA, USA

The contact owns a 2011 Kia Sorento. While driving approximately 55 mph, the vehicle suddenly stalled. After pulling off the road and restarting the engine, the vehicle operated as normal. The contact indicated that the failure had occurred on multiple occasions and the check engine light would illuminate when the failure occurred. The vehicle was taken to an independent mechanic, who was unable the diagnose the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 46,000.

- Sayreville, NJ, USA

The contact owns a 2011 Kia Sorento. While traveling approximately 40 mph, there was a loud noise coming from the front of the vehicle. Also, the contact mentioned that smoke emitted from the engine compartment. Upon pulling the vehicle over, it was further noticed that the engine compartment was on fire. The vehicle was towed to an independent mechanic, who diagnosed that a rod fractured into the engine affecting the other components caused a fire. Also, the mechanic diagnosed that the pistons may need to be replaced but further extensive diagnosis was required to repair the vehicle. The contact was not included in NHTSA campaign number: 10V388000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 102,000.

- Taft, CA, USA

My check engine light came on twice when my gas was low and when I filled up it went off. That happened for two weeks. The third week it came on again, but my gas tank was full so I took it in for service. Turns out my vcm had to be replaced. They also stated that it was accelerating on it's own at some point. Luckily I was under 60,000 when I took it in, otherwise I was told it would not have been covered.

- Shrub Oak, NY, USA

I was driving on the highway, in the high speed lane going 75mph when my RPM's suddenly went all the way up and then down, past 0. the car made a huge jolt but then kept driving with no tachometer. Approximately 1/2 mile later I had to slow down to get off highway and then merge onto another interstate when my car wouldn't accelerate and totally shut off. I've been having issues w fixing it at Kia. They have replaced the crank shaft sensor 2X as well as the instrument cluster. It continues to violently jerk daily, typically when accelerating around 40 mph and again stalled while in drive last week. The dealership tells me that the car is running as designed but I just have a steady foot and the engine isn't sure what gear it should be I when I'm going 40mph.

- Seekonk, MA, USA

A vehicle abruptly stopped to turn left and I had to swerve to avoid rear-ending it resulting in head on collision with a utility pole.

- Liverpool, NY, USA

My son was driving on interstate I-5 near salem, or when his car suddenly stopped and would not accelerate. The car had a 50,000 mile and $1000 service 3 months prior to this incident. I did on line research and saw several instances of Kia Sorentos stopping suddenly on the highway. Kia offered $400 to compensate our inconvenience but I think the us consumer safety is worth much more. I would appreciate your investigation of this incidence. Thank you, [xxx] the Kia representative is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Albany, OR, USA

While driving on light, new snow my car had suddenly skidded slightly, no over-correcting, I simply got the car back in control when the car suddenly shot forward, steering wheel seized and started racing down the opposite side of the street into the embankment! I had pulled the car to the left and had the brakes pushed all the way down (and both feet including all my weight on them) until my car crashed completely into a tree! the tires were still spinning when the car stopped and my feet were on the brakes! it was also hard to get the car out of drive and into park --- when I was able to push the car into park I quickly took the keys out. The 2011 Kia Sorento and sudden acceleration seems to be a problem and should seriously be looked into. Yes, I was injured and thankfully a tree stopped the vehicle and no one else was hurt!

- Chardon, OH, USA

Our Kia went up in flames last Sunday. It had been in the shop on Thursday before. Here is the article that got me thinking it was under a recall. money.cnn.com/2010/09/03/autos/hyundai_kia_recall/index.htm.

- Indianapolis, IN, USA

Vehicle started by losing power on take-off. Later violent jerking/shifting over 30 mph. I have taken the vehicle to both dealer and personal mechanic. Crank and cam sensors were replaced. Issue is not resolved. The vehicle sometimes shuts off upon take-off. Sometimes it immediately starts again, other times I have to put into neutral and restart. This issue is also not resolved. Positive battery cable was removed to reset the computer. This temporarily fixed the problems for a day. When placed into "sports mode", the vehicle shifts without driver input (second gear and above). Note: Unscrupulous dealer mechanic voided engine warranty for "sludge" in engine and incorrectly removed a sensor, resulting in breakage of said sensor. Personal mechanic saw normal traces of "sludge" in engine. Vehicle is acting similar to previous recalls of the same year, make/model, but does not fall into VIN/date ranges for recall repair..

- Houston, TX, USA

4/26/14 my Sorento cel light was flashing & vehicle running rough. After shutting off and restarting, no issues, contacted dealership took in for service 5/9/14, they said they were unable to diagnose problem as it was not doing it at that time. On 7/25/14 cel light flashing & running rough again, called dealership and took in 8/9/14, again they said they could not diagnose and no codes showing up or in history stated they have a call into Kia motors and opened a tech line case have never heard anything back from them. 9/18/14 cel light flashing and running rough, I contacted dealership that I always have used since purchase of vehicle but another dealership was close to my workplace. I refused to shut the vehicle off because when you do, it resets everything and it cannot be diagnosed. I took vehicle to dealership, left it running till they could put the obd scanner on it to code it. I received call from manager, he stated that they were able to get codes from it and that 2 coils were misfiring. They shut the vehicle off, it would not start. They left it sit an hour and it started up and they tried to code it again and nothing showed in the codes at all, not even code history. They replaced two coils, then on 9/25/14 the cel light started flashing again and running rough. I immediately contacted the dealership that just changed the coils, he didn't have much to say. Asked me where I purchase my gas from and that he couldn't do anything today because they close at 4:30 and it was after 4:00 then. When I shut the car off, it would not start. Left for work this morning and you would never know anything was wrong, ran fine. There is obviously something going on that somebody needs to figure out because I am not going to be handed a big bill for repair once my warranty expires, as this has been an ongoing issue for 5 months now.

- Northern Cambria, PA, USA

The vehicle would not start finally it started in the drive position, have been complaining to the dealer that the vehicle shifts on its own from drive to another position. In addition all the lights remain on in the dash board. Vehicle was taken out the repair shop on 8/25/14 and this problem was rectified. The airbag light is on now since 8/25/14.

- St. Thomas, VI, USA

After a small number of days of a minor rattling from the engine, as I pulled away at an intersection there was a bang from the engine, the engine lost all power and there was a tremendous amount of banging from the engine. Managed to crawl to a nearby gas station. The car stalled on the forecourt. Managed to restart it, only to hear the terrible banging again and see that the engine still had no power. Had it towed to the local Kia dealer the following morning. At the time of writing this, Kia are refusing to fix the car under warranty, despite it still being covered and there only being 44,000 miles on it. They are claiming the reason for the incident is a 'clogged oil filter', although they have yet to properly examine the engine and officially diagnose the fault. The symptoms of my incident are suspiciously similar to other issues dating back to 2005 where the bolt pin on the crankshaft pulley shears.

- Seneca, SC, USA

The contact owns a 2011 Kia Sorento. The contact stated that the vehicle failed to start after activating the push-to-start button. The contact also stated that while driving 35 mph, the vehicle stalled without warning. The dealer replaced the key fob, engine module, wiring harness and brake light switch however, the failure recurred. The manufacturer was notified and the vehicle was not repaired. The VIN was unavailable. The failure mileage was 18,000.

- Dunnellon, FL, USA

1) the vehicle has stalled out six (6) times during my ownership. This has occurred after stopping. I was able to restart the vehicle four of the six times by stopping, putting the vehicle in park, and pressing the "start" ignition button. Two of the six times the gear was locked into drive and neutral only. The vehicle would also not shut off. Both times 911 was called for California highway patrol assistance was contacted as I was stranded on the freeway. This occurred on 2/20/14 and 6/03/14. On 5/17/14 the vehicle was brought into the Kia car pros carson facility for the 60,000 mile maintenance and passed with no issues. 2) the backup camera flutters intermittently (about 10-15 times a month) mostly in the morning on start up and sometimes at night. Kia of cerritos had replaced the navigation/radio module 3 times, but official records show it was replaced only twice. This has not rectified the issue as it still persists. 3) the radio inconsistently (about 2-5 times a month) does not start for about 20 seconds after starting the vehicle up. I am not confident that the issues are resolved and I fear for the safety of myself and all who ride in the vehicle. The Kia car pros carson facility replaced the drive assist part and cleaned the electrical contacts for the first incident in Feb 2014. I was told this would rectify the issue. On 6/03/14, I was told a software update to the ECU (electrical control unit) was performed, but they do not guarantee that the problem has been resolved. I want the facility to retain my vehicle and perform a full diagnostic on the vehicle until they can guarantee that it will not stall and lock up on me again. Corporate Kia said the vehicle can be released and the facility will not investigate any further. I do not believe Kia is taking this matter seriously.

- Torrance, CA, USA

Occasionally and more than once, the remote key fob will not open the door and when it does will not start the car. Sometimes you have to insert the key into the fob holder in the console for the vehicle to start. It has happened now more than 5 times to my family and I.

- Warner Robins, GA, USA

When the Sorento reaches a speed above 60 it hesitates before abruptly jumping into the next gear, causing the entire vehicle and all passengers to jerk forward. The jumping of the gear is so forceful that it sounds as if the engine is about to fall out of the vehicle each time it's placed in gear.

- Hendersonville, TN, USA

When switching from park to drive a loud pop will be heard from the vehicle usually occurring (loudest) during cold moist days. In the same conditions when the vehicle is in motion the car begins to stutter and vibrate when switching gears (this is usually felt initially driving off or during hard brakes at lights). Car at one point stalled in middle of traffic. When going to dealer they said software updates should have fixed it, however the problem simply persists (though the car did not stall thus far).

- Brookhaven , PA, USA

Push button start not starting vehicle. Brake lights do not come on upon depress of brake pedal. Vehicle only starts after holding button 10-15 seconds.

- Washington, DC, USA