9.5
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,002 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Bought a 2011 Kia Sorento 4cyl standard package. Noticed at around 200 miles the front right tire was making some clunking noises and felt very wobbly. The car also pulls to the right on the highway. Called the local Kia dealership and they looked at it and said it was a suspension problem and they had another car with the same problem so they knew what it was. It's been 3 weeks, Kia said they would call but they never did so I have called the dealer over 4 times to hear the words "we don't have your part" they told me one other time that one of the guys tried to order too many parts and they got rejected! lies! the RPM's also reeve up for no apparent reason. They make the car sound like the motor is going to blow up and last, the car pulls to the right while driving on the highway. Very unsafe!I don't feel safe driving this car and it feels like I am driving a pile of junk. I am waiting to break down on the freeway!
- Sioux City, IA, USA
From day 1 I complained of a clunking/banging noise on the front passenger side of vehicle when going over small bumps. 3 attempts at dealers and calls to Kia produced only the statement "common to this vehicle platform" I now have over 4,000 miles and still the same problem.
- Brockport, NY, USA
- Wofford Heights, CA, USA