On 09/10/2017 while driving a 2012 Kia Sorento down the highway I heard a rattling noise from the engine with a loud bang a few seconds later.there was smoke coming from under the hood. I researched and found that on 03/17/2017 Kia announced a recall for 2012 Sorentos. Kia's recall: SC147: " bearing wear may result in engine seizure" this is on Kia's and NHTSA's websites. [ NHTSA campaign # 17V224000 "machining errors during the engine manufacturing process may cause premature bearing wear within the engine"] I contacted Kia's customer service at 1800-333-4542 and bethany told that my 2012 Kia Sorento was not eligible for the recall because the VIN # was not part of the recall. She said that I could take it to the dealer and they would check the other 2 recall though. When the vehicle was towed I looked under the vehicle to see oil pouring out from a 3 inch hole in the block, toward the rear of the vehicle, where the thrown rod broke the block. Oil is changed every three months and the vehicle has 120,129 miles on it. The cost of a used engine alone is near $3000, plus labor to install a motor that could do the same thing. I would like Kia motors to replace the defective engine with a new engine at no cost.

- Owasso, OK, USA

Kia Sorento engine recall - my car was delivered to the dealership on 6/17 due to engine failure which was associated with the recall. They called me to pick up my car on 8/19. After exiting the lot, I continued to hear the metal grinding sound in the engine area to the right of the passenger side, additional noises could be heard in the rear axle and an extremely tight steering wheel when turning. I immediately called the dealer and spoke with the service manager who asked that I return the vehicle. I returned it on Monday morning, 8/21 and waited 3 hours while they checked the car. The manager then informed me that I needed a new steering shaft which would cost me $518. My car did not have a tight steering wheel when I last drove it before being towed into the dealership lot. The technicians had to pull my car apart to replace the engine and adjusted my steering shaft, which they are unwilling to repair or replace. In addition, Kia also owes me over $900 for a previous repair and two expenses that was originally submitted on 6/21. As I continue to keep a log of all my calls to Kia and the dealer to make my case against the company. The car has not improved with a refurbished engine, it has become worse, which places me and my family in danger. I have given all the documentation to my attorney to file a formal complaint with the company and with the necessary regulatory body. My car was working efficiently before breaking down and I would like to be reimbursed and my car fixed or replaced.

- Goshen, NY, USA

On 08/10/12017 while driving my 2012 Kia Sorento on I-40. I heard a "rattling noise" from the engine. As I slowed down the sound got louder. I turned on a side street into a safe area and parked my vehicle. There was smoke coming from under my hood. I opened the hood and saw 2 small patches of fire. I was able to put them out, then ran to a best western hotel and asked for a fire extinguisher in case a fire would erupt again. I researched and discovered that on 03/17/2017 Kia announced a recall for 2012 Sorentos. Kia's recall: SC147: " bearing wear may result in engine seizure" this is on Kia's, NHTSA's, pbs and forbes websites. [ NHTSA campaign # 17V224000 "machining errors during the engine manufacturing process may cause premature bearing wear within the engine"] I contacted Kia's Consumer Affairs # and the person told that my 2012 Kia Sorento was not eligible for the recall. He said my VIN # was not part of the recall. I had just returned with my family 1 day prior from a trip to mobile, al. (1500 miles round trip). On 08/12/17 I had my vehicle towed to battleground Kia where the advisor & technician showed me the problem a "thrown rod".this hole is 3" to 4" diameter. (pictures attached). I asked what could have caused the rod to be thrown? I had my oil changed on schedule the latest was 07/26/2017. This vehicle has 123,937 miles on it. He replied he didn't know what caused it. On 08/15/2017 I was informed that to replace the engine with a used one with 99,000 miles was $6400 plus labor. [that is about 24,000 miles less than mine current mileage with the same potential problem lingering to happen again] it is obvious that the problems with the recall engines are identical with mine. I would like Kia manufacturing to replace my defective engine with a new engine and rental vehicle at no cost to me. I'll like to partner with the local dealership to rectify this. Updated 08/31/2017

- Greensboro, NC, USA

We have a Kia Sorento 2012. Passengers smelled gas 4.5 hours into a 5 hour trip to philadelphia. Stopped at rest stop and did not think it was coming from car. We drove approximately another 30 mins into philadelphia and got off the highways onto local streets. Jogger on side of road flagged us down with "your car is on fire!" we pulled to side of road and got out of the car. The Kia Sorento's engine was on fire. A local fire department arrived and put out the engine fire with water. No injuries.

- Pittsburgh, PA, USA

As I came around a bend at about 20 mph, my 2012 Kia Sorento died. There was no warning, and no check engine light. I was on a city street, and had just pressed the brake pedal to slow down for the turn. Thankfully I was able to pull into a parking lot, and not driving on the highway with my children. I tried to crank the car again, and it started, ran for a brief moment, sounded normal, then died. I tried twice more with the same result, then called a tow truck to get home. We called the dealership the next day to notify them of the issue, and they sent out a tow truck. When they tried to crank it, it ran rough and then died. We are awaiting approval from corporate Kia, as we believe that this is related to the engine recall they have issued.

- Newnan, GA, USA

As I was driving downhill on I-15 just 3 miles South of scipio, ut, I began to notice issues with the brakes and accelerator. I got into the far right line of the highway and noticed that smoke and flames came from underneath the hood. As I put the car in park, thick black smoke came through the air vent. As we got out of the vehicle, I breathed in a little bit of the thick smoke that came through the air vent, but my wife did not breathe any of the smoke. The hood area was completely engulfed in flames after we escaped from the vehicle. The fire department put out the fire about 20 minutes after this incident started. Everything from the front of the car to about half of the trunk area was destroyed.

- Springville, UT, USA

The contact owns a 2012 Kia Sorento. While driving 2 mph, the engine stalled without warning. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The contact called a local dealer (san luis bay motors Kia located at 2700 theatre dr paso robles, ca 93466 805 239 8700) who stated that the vehicle was not included in a recall. The contact notified the manufacturer and no assistance was offered. The failure mileage was 109,000.

- Grover Beach, CA, USA

I have had documented engine issues identical to the symptoms described in the recall SC147 communication. I am attaching documentation of these engine concerns, specifically hiccuping/sputtering/skipping idle and near stall-outs. Today I went to the Kia dealer and was informed that my engine did not qualify for any repairs because it passed the brief test they did on it. The purpose of this communication is state that I do not accept the conclusions of the Kia dealer today and I formally requested to the Kia corporation that the engine on my Kia vehicle be repaired promptly to correct the issues identified in recall SC147. The engine in my Kia vehicle has has documented issues identical to the SC147 issues since I purchased and still does today. Given this, I am concerned about the safety of my family -- my engine may stall out put my family in harm's way. At this time, I am awaiting communication from Kia corporation.

- Cumberland, ME, USA

We had struggled with the check engine lights on the car coming on and going off randomly. Had the camshaft position sensor replaced twice. Returned from a 11 day vacation and upon starting the car there was a knocking sound from the engine. Took it to a mechanic in town immediately for fear something was wrong with the car. The next day received a recall letter from Kia but the mechanic in town had already run diagnostics and found several things wrong with the engine. Took it to Kia per the recall and they reported that the diagnostic tool could find nothing wrong and that the engine was fun. I took it to a Toyota dealership for trade assessment and they too told me the engine was bad. I have since traded the car in because a mechanic I trust advised me to do so. When this car was first purchased it was involved in an accident that was unreported and repaired by the dealership. I've constant trouble with the wiring and honesty of Kia. I no longer own the vehicle but I suffered an expense to replace it because Kia claimed this vehicle was unaffected. I did not feel safe driving it any longer.

- New Madrid, MO, USA

Intake manifold runner code P200A

- Baltimore, MD, USA

I received a interim safety recall on 6/30/17 (attached). On 6/21/17 while travelling on the highway (rt. 80) going 70mph the engine lost all power. There was no knocking sound or warning light as the notice had stated would be an indicator to a possible problem. I luckily was able to pull over to the side of the road before the car completely stopped operating.fortunately I was travelling in the left lane. Had I been in any other lane there would have been no way I could have pulled over the vehicle. The engine lost power that quickly without warning. I had to have to car towed off the highway and contacted Kia. A case was opened and I was advised that the car would have to be inspected to determine if it was due to the recall that the engine stopped. I received a call the next day that indeed the engine was part of the recall and I would be receiving a new engine. Kia has not communicated with me in regards to the eta of the repair. I called the deal who had no idea when the car would be repaired. After contacting Kia I was given an eta of 7/15/17. Case # 12385542

- Rockaway, NJ, USA

The contact owns a 2012 Kia Sorento. While driving 90 mph, the engine failed without warning. The contact stated that there was a knocking noise from inside the engine and the vehicle lost power. In addition, the vehicle would not switch gears and decreased in acceleration until the contact reached the dealer. Cathedral city Kia of cathedral city, California replaced the engine in the vehicle. The manufacturer was made aware of the issue and stated that the failure was included in an unknown recall; however, the contact's VIN was not included. The failure mileage was 97,000.

- Goodyear, AZ, USA

The contact owns a 2012 Kia Sorento. The contact stated that on several occasions while at a stop light, the vehicle had suddenly stalled and also while driving at various speeds, the vehicle would suddenly loose power causing the speed to decelerate. The vehicle was taken to roseville Kia in roseville, California to be diagnosed but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000.

- Grass Valley, CA, USA

My engine seized while driving on to ramp to highway. My car cut off and was unresponsive. I forced the car to the side of the on-ramp during rush hour traffic. At this time, I had to have my vehicle towed. There is a recall on the 2012 Kia Sorento engine for it stalling while driving. I called Kia corporate for assistance with this matter and they are giving us the run-around. I have had the vehicle bore scoped, proving seizing of the engine. In addition, I am a licences air-frame and power-plant mechanic so I know my way around a car. This was very dangerous and unexpected situation to be in.

- Jacksonville, FL, USA

My vehicle is at 117K miles. It uses approx 6 qts of oil/3000 miles.I cannot get up to speed on the highway as it will not auto shift down with any acceleration rpms run and stay at 6,000 when trying to get to 70mph - it is included in SC147 recall, however the dealership is stating it passed the recall test and it's the transmission not the engine. Transmission does not burn oil at 6 qts/3000 miles

- Amarillo, TX, USA

The contact owns a 2012 Kia Sorento. While driving on the highway, the motor seized. The vehicle was unable to be driven and was towed to an independent repair shop who indicated that the vehicle needed to be serviced by an authorized dealer. The contact was included in NHTSA campaign numbers: 17V224000 (engine and engine cooling) and 15V626000 (power train), but the contact was unable to receive the remedy and parts for the recall repair. The vehicle was towed to medved Kia (11201 w interstate 70 frontage rd N, wheat ridge, co 80033, (303) 421-0100). The contact was waiting on a response from the manufacturer to provide a remedy for the two recall repairs. The manufacturer stated that they would respond, but the contact had not received the repairs since June of 2016. The approximate failure mileage was 104,000. Parts distribution disconnect.

- Denver, CO, USA

The contact owns a 2012 Kia Sorento. The contact stated that the engine made an abnormal noise and stalled several times without warning. The vehicle was unable to be driven and was towed to the dealer (moritz Kia fort worth 501 West fwy, fort worth, tx 76116 (817) 560-6000). It was diagnosed that the engine assembly needed to be replaced. The dealer indicated that they were uncertain of when the part would be produced. The contact was provided with a loaner vehicle, but was unable to determine a reasonable time frame for when the vehicle would be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000. Updated 08/30/17

- Fort Worth, TX, USA

The contact owns a 2012 Kia Sorento. While operating the vehicle, a loud ticking noise was present coming from the engine and the vehicle suddenly shut off. The vehicle was towed to southwest Kia of round rock, Texas where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

- Pflugerville, TX, USA

My engine seized up 4 times over the last month temporarily causing it to stall. Last week, it started knocking and the dealer tells me I need a new/used engine. The engine only had 140,000 miles on it and has been services every 3000 miles for the most part. I think it should be included in the engine recall 17V224000

- Hickory, KY, USA

On Tuesday May 16th, 2017 at about 10:30 pm I was driving down the highway in my Kia all of a sudden lost power. There was no indication that a problem existed. I was driving East on the interstate at about 70 mph but I was able to maneuver to the side of the road after the loss of power and averted being hit from behind from a semi. I had 5 other occupants in the car as we were coming home from a ball game. A good samaritan happened along and took the occupants to a waffle house while I waited with my wife for a tow truck. We took the car to my mechanic who informed me that the engine had seized. He noticed that there were bits of metallic in the oil and said it would be best to have it replaced. We had started investigating the cost of a used engine when I read about a class action suit involving Kia and owners of cars with a 2.4 gdi engine. Their complaints paralleled what I had just witnessed. The recall number for this is is NHTSA 17V-224.

- Lawrence, KS, USA