Power steering rack should not fail at 77,000 miles. KIA customer service contacted with problem. Given a case number and assurance that they would contact me within 2 business days. 4 business days later they had not attempted to contact me. When I called them, they state they could not assist with the repair.
KIA does not stand by there product. For $30,000 I expect more then 3 years on the steering rack!!!!! KIA used to be a "disposable" car, but they are supposed to make a quality product now.
I do understand that it is beyond the 60,000 mile warranty, but really no one should have to spend $2,000 on steering in a 3 year old car with 77,000 miles. Goodbye KIA!!!!
Power steering rack should not fail at 77,000 miles. KIA customer service contacted with problem. Given a case number and assurance that they would contact me within 2 business days. 4 business days later they had not attempted to contact me. When I called them, they state they could not assist with the repair.
KIA does not stand by there product. For $30,000 I expect more then 3 years on the steering rack!!!!! KIA used to be a "disposable" car, but they are supposed to make a quality product now.
I do understand that it is beyond the 60,000 mile warranty, but really no one should have to spend $2,000 on steering in a 3 year old car with 77,000 miles. Goodbye KIA!!!!
- Roberrt M., Rochester, VT, US