10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 74,447 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We experienced literally everything described on the last letter for the recall on our 2013 Kia Sorento's ECU, including the vehicle shutting off in the middle of active intersections, highway, and normal driving operation(s). My wife and I own a vehicle (2013 Kia Sorento), that is the subject of your "voluntary service campaign to update the engine control unit (ECU)". after the ECU unit was replaced we received the attached letter from Kia that states he has a warranty on the engine for as long as we own the vehicle. Despite this letter, we've been told by Kia usa corporate and lithia Kia of anchorage that our vehicle is no longer covered by a warranty due to mileage. I expect someone in a higher level management to explain, asformerly requested. As of December 23, 2019, we had our vehicle towed to lithia Kia of anchorage to attempt to have the vehicle diagnosed, and communicate with Kia usa. Kia has decided to stop communicating with us and will not share any information with our law firm, per their own guidance. We are hoping this will complete this tedious method of vehicle repair(s). Kia needs to explain to us why it will not honor the warranty as stated in the letter. I am a retired disabled veteran and can be reached at any hour. Per my law firm's instruction(s), we have contacted and filed a claim through the state of Alaska attorney general's office as well.
- Jber, AK, USA
Vehicle has been well taken care of and is in excellent shape. Only 52,000 miles when the ABS light, traction control, and downhill assist light came on at the same time. Won't go off as many other owners have attested to in forums all over the internet. Came on when the vehicle was moving on the highway and then went off. Came back on the next day several times and now is stuck on.
- Columbia, TN, USA
ABS, tracksion control and hill crest lights want turn off...
- Decatur, GA, USA
Left rear wheel speed sensor needs to be fixed. Apparently many others have same issue but there is no recall on my VIN number. ABS warning on, downhill warning and traction control warning light
- Plymouth, MA, USA
My car 2013 Kia Sorento burnt up !!
- Brandon, VT, USA
I bought a 2013 Kia Sorento last night Saturday 12/19/2015 and the paperwork did not get complete until after 10:30pm. The salesman stated that all components had been checked and that all was good. I live a hour away from the dealership and when I was on 290 heading East at about 70 mph, when I noticed that my dash and radio panel lights start flickering, my motor felt like it idled down a little but then it was ok, but then it happened again and all the lights in the radio area, steering wheel and speedometer area turned off and it lost a little power but then they all came back on and I made it home, then on 12/20/15 I was driving into town and after about 10 miles at 75 mph my inside lights started flashing again, and then went totally dark. I didn't lose any power this time but I'm starting to feel pretty ripped off. I also noticed today that while driving on hwy that when you come up to a curve to the right, the vehicle jerks to far and I ended up in the other lane. Thank god that no car was there.
- Lincoln, TX, USA
While driving at highway speed my wife with 7 year old daughter in car had all the dash lights and interior lights illuminate and the car became sluggish and was hard to drive. I advised he via mobile phone to immediately pull over and turn the car off. I told he to wait a minute and try to restart it and see what happens. All dash lights lit up again and the car made a click, click, click sound over and over again. She tried this 5 times and she had the car towed to the dealer. The dealer replaced the alternator for $946.14 on 12/23/2014 at dulles Kia in leesburg, va.
- Charles Town, WV, USA
- Blue Springs, MO, USA