10.0

really awful
Crashes / Fires:
3 / 8
Injuries / Deaths:
2 / 0
Average Mileage:
51,938 miles

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« Read the previous 20 complaints

problem #67

Nov 192019

Sorento

  • 120,000 miles
The contact owns a 2013 Kia Sorento. While driving approximately 65-70 mph, the vehicle stalled without warning. The contact stated that the vehicle lost power, including power steering, braking, and acceleration. The contact was able to coast the vehicle off the road to a stop. The vehicle restarted on the first attempt. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred once. The dealer and manufacturer were not informed of the failure. The approximate failure mileage was 120,000.

- Altamonte Springs, FL, USA

problem #66

Jan 152019

Sorento

  • 95,000 miles
I purchased my 2013 Kia Sorento in March 2013...I have always kept up maintenance. I started having issues ( exterior headlights/taillights going out constantly and having to replace, car stalling/stopping in traffic, ABS//traction control & downhill assit lights coming on, air conditioner, fuel system). I have read many complaints online under NHTSA, and it appears that I am having many of the same issues as others. My vehicle is nearing 100,000 miles (98,800), and I hope that all these issues I and others have had can be resolved by Kia. I have only received two recalls on my VIN #- one being the headlamp low beam connector wiring harness dated 4-22-2019. When I took it in to the Kia dealership, they found no problems?? the other one was dated August 14, 2019 regarding airbag clock spring assembly extending warranty coverage to 15 years/unlimited mileage. Thanks for checking into my problems.

- Clarksville, TN, USA

problem #65

Feb 022018

Sorento

  • 126,000 miles
I had a power train recall on my vehicle. Took to a Kia repair shop and they did nothing to fix the problem. The problem still exist and I'm very distraught about it. While driving my vehicle doesn't have any power to accelerate. They said it was a rea safety problem and the computer will not allow the vehicle to accelerate. Im ready to take whom ever to court to resolve this problem.

- Salisbury, MD, USA

problem #64

Oct 062018

Sorento

  • 100,000 miles
My headlamps have gone out unexpectedly several times causing a safety issue. When I attempted to replace what I believed to be a blown bulb I find the bulb is fine and the socket or harness does not keep a good connection. The bulb will come on and off with vibration. I had the wiring and/or harness replaced multiple times.

- Baltimore, MD, USA

problem #63

May 292019

Sorento

  • 117,000 miles
My headlamps have gone out unexpectedly several times causing a safety issue. When I attempted to replace what I believed to be a blown bulb I find the bulb is fine and the socket or harness does not keep a good connection. The bulb will come on and off with vibration. I had the wiring and/or harness replaced multiple times.

- Baltimore, MD, USA

problem #62

Feb 022018

Sorento

  • 85,000 miles
My headlamps have gone out unexpectedly several times causing a safety issue. When I attempted to replace what I believed to be a blown bulb I find the bulb is fine and the socket or harness does not keep a good connection. The bulb will come on and off with vibration. I had the wiring and/or harness replaced multiple times.

- Baltimore, MD, USA

problem #61

Sep 192019

Sorento

  • 52,900 miles
Vehicle has been well taken care of and is in excellent shape. Only 52,000 miles when the ABS light, traction control, and downhill assist light came on at the same time. Won't go off as many other owners have attested to in forums all over the internet. Came on when the vehicle was moving on the highway and then went off. Came back on the next day several times and now is stuck on.

- Columbia, TN, USA

problem #60

Feb 012019

Sorento

  • 80,000 miles
The contact owns a 2013 Kia Sorento. After switching into the park position and turning the vehicle off, the key became stuck in the ignition switch. The driver was eventually able to remove the key. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was 80,000.

- Monroe, GA, USA

problem #59

Jul 192019

Sorento

  • 165,000 miles
When driving this vehicle on the highway or in-town, the vehicle lunges back and dies in the middle of the road or highway. I have almost gotten into several accidents because there was no warning. Then at a light, this vehicle makes a loud knocking noise and dies at the intersection. The car also knocks very loud at first startup. I see that there are a lot of people reporting this issue and the manufacturer does not seem to do anything about it. This is a very dangerous issue to have. My disabled daughter rides in the car with me and we could have a serious accident. This has been happening for about 6 months now and the latest was today.

- Poteet, TX, USA

problem #58

May 202019

Sorento

  • 145,000 miles
We are having to replace low beam lights every 2 to 3 months which also lead to the passenger side low beam wiring harness to burn up and also led to burning up the brake lights, we replaced the burned wiring harness and replaced low beam lights to led lights with fans built into the lights after 2 weeks replacing led lights they also burned out. Kia really needs to look at this issue and step up and fix and replace this safety concern.

- Powder Spgs, GA, USA

problem #57

Jun 072019

Sorento

  • 140,000 miles
Initial issue-vehicle was driving perfectly and we had just gotten back from the store. No indication of issues. We were going to go somewhere and noticed key fob not working. We unlock the door manually and when we went to start it horn started going off and car would not start. We read into issues and we decided to take battery in to get checked and it was full charged. We cleaned battery cables and got car started but this time radio not working and key fob not working. Car driving good for about 2 days and coming home last night, while on highway, all lights turned on -on dashboard, vehicle lost power, it sputtered all the way home. Windshield wipers weak and it was raining. Power windows barely works and could not push on gas! we barely made it back home and parked vehicle but gear shift would only go up to neutral gear. Won't let us put into park and car is dead. Vehicle is just sitting there now

- Corpus Christi, TX, USA

problem #56

Mar 182019

Sorento

  • 71,000 miles
My Kia Sorento turn off twice when driving and is not the alternator we don't know what it is do you know if there any new recalls ?

- Elgin, IL, USA

problem #55

Mar 102019

Sorento

  • 75,000 miles
We have had to replace headlights, blinkers and brake lights way too frequently. The 1st time the wiring harness was melted on the passenger side headlight (electrical issue/possible fire hazard). The lights go out during city and well as interstate driving. Sometimes we can adjust the connector and the lights will come back on. This wouldn't be as much of an issue if it were the bulbs needing replacing, but this is faulty wiring. We have to replace brake lights 2-3 times a year. We've had to replace both turning light harnesses. Kia needs to take responsibility and have a recall on the headlight, blinker and brake light wiring. We have to replace brake lights 2-3 times a year.

- Antioch, TN, USA

problem #54

Mar 072019

Sorento

  • 144,000 miles
My 2013 Kia Sorento has been frequently decreasing power while driving. Rpms would drop to 0. in some cases the vehicle would continue to remain at the current speed, but with the RPM at 0. in other cases, the vehicle would rapidly decelerate and stall out forcing me to pull over and restart the vehicle. This has occurred approximately 20-30 times over the last few months and has occurred while in traffic, putting myself and my daughter at great risk for an accident. There were 2 times it was very difficult to restart the vehicle. In some of these cases the check engine light has turned on but not in all instances. It is beginning to become a more frequent occurrence and I am afraid it is going to happen at a time there is a vehicle too close to me or I am not going to be able to safely pull over. When I had a mechanic run the engine code he said it came up a crank sensor issue. He informed me my make and model vehicle has received numerous complaints about this decrease in speed issue and that it could also lead to the vehicles catching fire. This is a great concern for me as I have a 5 year old child, am an emt and also a child passenger safety technician. When I contacted a local Kia dealer, they pretty much stated there was nothing they could do since there is not a recall at this time. I am very concerned as Kia are typically family vehicles and countless lives of children and their parents are being put at risk. Hopefully further investigations will be conducted and appropriate recalls issued so that there does not need to be any further deaths or injuries. Please keep me posted as to the outcome of this and other related complaints.

- North Cape May, NJ, USA

problem #53

Jan 052019

Sorento

  • miles
Low beam head lights melt to the wiring, causing to take to the shop for repair. Car not starting, their is a short somewhere. I know 2 owners of the same make and model and the same issue/

- Queen City, MO, USA

problem #52

Feb 112019

Sorento

  • 100,000 miles
The contact owns a 2013 Kia Sorento. While driving 5 mph, the vehicle stalled and the check engine, air bag, and battery warning indicators illuminated. The contact powered off the engine and restarted the vehicle while in traffic and was able to drive normally. The failure recurred twice. The vehicle was taken to benson Kia of spartanburg (located at 1100 N pine St, spartanburg, SC 29303, (864) 585-3611), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The VIN was not available.

- Spartanburg, SC, USA

problem #51

Jan 192019

Sorento

  • 86,000 miles
The car will stall, unexpectedly, during driving and then the car's computer erases the code, making it impossible to identify the problem.

- Elkview, WV, USA

problem #50

Dec 112018

Sorento

  • 80,000 miles
I bought my 2013 Kia serento in November of 2017. I had it for 33 days and the alternator went out. I called Kia in joplin and they told me to bring up there. Once I arrived, and I set for over half the day, they tell me that my Kia is not under warranty and it was going to cost me $1000. After having it replaced the radio shuts off and on by it's self and now the flat tire light stays on all the time. The radio turns on and off while driving and turning. Please help me with this. I am told that there is no recalls on my car.

- Pineville, MO, USA

problem #49

Nov 272018

Sorento

  • 85,000 miles
Seat beat light remained on after repair.

- Round Rock, TX, USA

problem #48

Nov 032018

Sorento

  • 70,000 miles
Headlights burn out, replaced several times and even burns out same day, some part of headlight, lightbulb attachment also melted and was replaced several times. Brought car to different mechanics regarding issue and all reply its an electrical issue with many Kia Sorentos, but when you call Kia they say its not their problem. Also, driver heated seat stopped working, mechanics unable to find issue said it was electrical short, then seat went on by itself and was unable to turn it off, seat became severely too hot to drive car. Lights blew out while driving, sometimes while car was just turned off, parked in front of my house and even once right away at the mechanics. And most recently, issue with battery. Replaced battery after car wouldnt start, still had issues, replaced alternator, still had problems. Replaced connectors. Its ridiculous. And lights still go out and melt.

- Staten Island, NY, USA

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