The contact owns a 2013 Kia Sorento. While exiting a highway, the brake pedal traveled to the floorboard when it was depressed and became stuck. The contact pulled the vehicle over to the side of the road as it lost electrical power. The vehicle finally stopped and the emergency brake was applied. The vehicle was unable to restart and was towed to an independent mechanic. The mechanic diagnosed that the engine seized and a new engine was needed. The vehicle was included in NHTSA campaign number: 17V240000 (engine and engine cooling), but the contact did not receive a notification. The contact also stated that he took the vehicle to the Kia store (5325 preston hwy, louisville, ky 40213, (866) 627-6887) to have the gear shifter replaced per NHTSA campaign number: 15V626000 (power train). The failure mileage was 79,000.

- Louisville, KY, USA

Car began burning excess oil at approximately 100,000 miles, began spewing blue and gray smoke when starting cold, at 111,000 miles took for diagnostic test at romeo Kia kingston. Technician confirmed engine needs replacing. Although the 2.0 liter and 2.4 liter engines are covered under a current recall, this is a 3.5 liter V6 engine. Contacted Kia Consumer Affairs and was denied any assistance even though the issue is the exact same as is covered under the current recall. The car was well maintained and a modern day engine should not fail at such low mileage.

- West Hurley, NY, USA

While driving on the expressway (approx. 70mph) the car began to knock from engine loud. Also there was a lot noise I can't begin to explain. Immediately it smelled like there was a burning smell. There was black smoke coming from the exhaust. There was no issues or indications of any problems before this happened. Luckily I was coming up on a rest stop and I got it into the lot and called a tow truck. Of course I start making calls as soon as possible. Pull up complaints about the car. But I have one of the sool VIN #S not covered under the recall for the same exact thing that thousands are getting help with. Still have to pay for the car. Can't drive the car. 2 months now of being told there's nothing I can do.

- Jackson, MI, USA

Vehicle overheated one time and numerous items damaged. I get routine oil changes and maintenance. Bolts backed out of engine and misthreaded. No fire, although I stopped driving it instantly. Had to repair several items. I believe this vehicle is too new to be having these damages. When I ran the VIN# there is no recalls. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Selma, CA, USA

Excessive oil consumption at 92,000 miles

- Roncevetre, WV, USA

I previously had no issues with my vehicle, besides an airbag light that repeatedly turned on for no reason. I followed recommended scheduled maintenance and had recently had an oil change and full diagnostic. A week ago, while driving, my engine suddenly began sputtering then died. I pulled over, looked under the hood, and found nothing visibly amiss. Then I got back into the car and it started back up. Then after driving a short distance there was a clicking sound in the engine and my engine light had come on. I drove another 20 minutes, parked the vehicle over night and started it up the next morning. Although it continued to click the engine light was no longer on. After driving about 30 minutes the clicking grew more insistent than there was a loud "snap" noise and my engine died. I towed the car to my repair shop, the Kia dealership in waipahu, and they informed me that the engine had seized and was irreparable. They could not diagnose exactly what was wrong but they assured me that regardless of my diligent maintenance the vehicle was beyond reasonable repair.

- Haleiwa, HI, USA

While driving, the engine started to knock and seized before I could exit the highway. The total time from knock to seizure was about 30 seconds.

- Chickamauga, GA, USA

My daughter came home from school and informed me about a noise her car was making. We noticed knocking coming from her engine. A mechanic told us it was a bearing.

- Houston, TX, USA

The contact owns a 2013 Kia Sorento. While driving 5 mph, the vehicle stalled and the check engine, air bag, and battery warning indicators illuminated. The contact powered off the engine and restarted the vehicle while in traffic and was able to drive normally. The failure recurred twice. The vehicle was taken to benson Kia of spartanburg (located at 1100 N pine St, spartanburg, SC 29303, (864) 585-3611), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The VIN was not available.

- Spartanburg, SC, USA

Car burst into flames without any warning.

- Stuart, FL, USA

I keep getting error codes and check engine ligh I check with obd2 meter 3 different codes come up 3 times each. P0638, P2106, and and P2110. I clear them check engine light goes off and then randomly it happens again I'm not sure if this is a safety issue but I just want to be sure. It happens when I'm either going 25 or 55 and accelerating

- Jefferson City, TN, USA

Engine was replaced under recall in Oct 2017. Ever since then I have had my engine light come on for evap leaks. It has been taken back to the dealer multiple times and they either say they found a leak and fixed it or tell me they can't find a leak. Light will come back on within a few days to a few weeks. New engine only had 12month/12,000 mile warranty on it even though I am still under mileage for initial warranty (at 80,000 now) they claim my car is not under the new recall and is not a fire risk. Have smelled fuel once. Light is currently on, dealer and Kia have been no help and since new warranty is up they have started wanting me to pay for the diagnostic and repairs.

- Bishopville, SC, USA

The contact owns a 2013 Kia Sorento. While operating the vehicle, a knocking noise was present coming from the engine compartment and the vehicle hesitated to accelerate. The failure was not diagnosed or repaired. The local dealer was not notified. The manufacturer was notified, but no assistance was offered. The failure mileage was 95,000.

- Woodbine, NJ, USA

Engine abruptly shut off while driving at 50 mph down the exit ramp of a highway. No engine knocks, sounds or abnormal signs of concern. Luckily, the car was able to roll to a stop on the shoulder of the road to call roadside assistance. Car was towed to dealership who diagnosed engine failure due to a problem with the "bearings". entire engine needs to be replaced. We are the original owners of this vehicle and have had all of its servicing done at the dealership including the last one 2 months ago. We have never had a check engine light come on or had any notification from the maintenance checks that this may be a problem. We have found out that Kia Sorentos of 2013 with a 2.4L gdi engine has been recalled for this same reason and I strongly suspect that our motor has the same defect. After a superficial online search, there are numerous complaints of sudden engine failure in this model of Kia Sorentos that were not covered under this recall (SC147. I believe an investigation should be in order. Should we have not taken this exit, this most certainly could have caused a high speed mva involving multiple vehicles if the car abruptly shuts off while cruising at a highway speed. Note: Approx. Mileage of the car is 107,000.

- Rockwall, TX, USA

On December 21, 2018 I called to make a appointment to have my SUV recall taken care of. They set me up with a appointment January 3, 2019 at 9:00am. Well I make it to my appointment on time and hand the keys over to the service department, they tell me it should take about 45mins to a hour. 2 hours later my SUV is done and they said it is fine and that they changed my oil. I appreciate the oil change but I just had it change not even a 1,000miles ago. Any ways, I get in my SUV and drive home, it's driving and running normal, just like it was before I brought it in, normal. Takata recall on January 4, 2019 at 8:20pm I'm driving back home from shopping at to wal-mart, when my SUV shuts off completely, my lights were still on, all the lights on the dash came on, I put my flashers on and coast to the side of the road. I put it in park, turn the SUV off, then I try to start it, would not start, so I turn it off and try again, it struggled to start but it started up. I put it in drive and countie heading home. I get 1mile and it does it again. So I did just like did the first time and same results. Finally I made it home. The next day I go to call the dealership, but I'm told the service department is closed on weekends. Well I've been remodeling my home myself and I forget to call Kia, my car wasn't acting weird so I kind of forgot about it. Takata recall until January 11, 2019 7:36pm I drive to go drop my child off to his mother and I hear a taping noise under my hood, but it only made it that one time so I paid no mind to it. Takata recall January 21,2019 7:21pm I'm driving on my way home on a back road that is a short cut from where I was coming from. An I hear this little grinding noise, and then the taping noise I heard before but it was louder and it didn't stop. My check engine started flashing so I pull over and call for help. My other half said its a rod bearing.

- Dequincy, LA, USA

The contact owns a 2013 Kia Sorento. While driving 55 mph, the vehicle stalled without warning. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The vehicle was taken to fuccillo Kia of greece (located at 4321 w ridge rd, rochester, NY 14626, (585) 720-8000) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 78,800.

- Williamson, NY, USA

My vehicle has gone into "limp" mode twice on the interstate and twice in local traffic without warning. The last time was yesterday, December 30, 2018. That means that I lose all power to accelerate beyond a low limit. If I pull over and restart the motor, it runs normally for several hundred miles and the mil light goes off. According to the dtc codes, I have a faulty throttle body and throttle actuator sensor, however they were checked and shown to be working normally. I searched for vehicles with similar problems on the internet and found that the problem lies within the computer. There was even a Kia ECU upgrade part number supplied as the fix. When I contacted several Kia service departments, I was told that they never heard of such a part number. I also contacted customer service at Kia headquarters. Their response was to take my vehicle to a dealership for diagnosis. This is a very serious problem - to suddenly lose power while traveling on a congested highway. I take very good care of my car. It has about 22,000 miles, with oil changes every four months.

- Paramus, NJ, USA

The engine seized without warning while I was driving on a side street after traveling on the highway fro 150 miles. Kia had a class action suit against the engine and increased the warranty to 10yr or 120K miles. Mine seized at 126K miles. Kia refused to fixed it and it would cost 5K for a rebuilt engine or 12K for new engine.

- Vancouver, WA, USA

Car completely stopped on road while running twice with no warning lights what so ever. Both time the car turned off and upon inspection it had no oil despite regular maintenance. First time the car turned off, I was told it was due to sludge/debris in engine that caused a gas sensor failure (despite regular maintenance). Recommendation was to change the oil very often to clear any potential remaining sludge so we have been changing oil every 2K. Despite of this, car turned off again (again no warning lights) on the highway ramp accelerating to enter the highway after filling the gas tank. This time the engine has now apparently ceased. This set of issues are described by 100S of people on the internet and mirror the issues found in the fwd 2013 engines, so it is puzzling why there is no recall for this car's engine.

- Chagrin Falls, OH, USA

I bought my 2013 Kia serento in November of 2017. I had it for 33 days and the alternator went out. I called Kia in joplin and they told me to bring up there. Once I arrived, and I set for over half the day, they tell me that my Kia is not under warranty and it was going to cost me $1000. After having it replaced the radio shuts off and on by it's self and now the flat tire light stays on all the time. The radio turns on and off while driving and turning. Please help me with this. I am told that there is no recalls on my car.

- Pineville, MO, USA