My husband and I purchased this vehicle on 5/25/13. We had the car for 2 hours and were driving home when the vehicle stalled and when holding the gas pedal to the floor, the car would not go. The RPM's didn't move either. The engine check light came on as well. I got the vehicle to the side of the road and turned it off and when I turned it back on and pushed the gas pedal down, the RPM's moved and when I put it in gear, the car moved down the road again. My husband then took over driving and this happened to him four times. The last time that it did this, it took turning the car off and restarting it three times before it would even go down the road. We are hoping to return this car to the dealership and get our trade in back and will not get a Kia ever again.

- Spalding, NE, USA

This contact is reporting about 2013 Kia Sorento. I was driving slowly and I heard a noise. It sounded like a rubbing or popping nose. I called and made an appointment. I also complained about the stalling I felt when I was driving 20-30 miles an hour. The mechanic stated yes I noticed that but I think it is the eco system which saves gas. I said cant we turn it off? he stated he did not know. He ordered the part (strut top bearing) for the popping sound, gave me the note he wrote, and it did not say a word about the stall..however, when I drove off the lot and figured out how to turn off the eco system the car stalled worse, it feel T as if the car was having issues shifting in to gear. This is so awful, I am paying 26,000 dollars for this car and it is my first car and here I am having issues already... it also feels like it is veering to side to side when I drive it, but the mechanic stated he was not able to duplicate the problem.

- Sciotoville, OH, USA

We bought the 2013 Kia Sorento in September 2012 with 140miles on it. We've had no issues till this year my wife had her 1st stall in mid January while at a stop sign. She never mentioned it to me until it happened a second time in February. It finally happened to me during the second week in March on a Saturday I was bringing my son to baseball practice I pulled out of my driveway drove to the end of the street and stopped at the corner but when I pressed on the gas the car didn't move. It took me a few seconds till I noticed it had stalled it was so quick and silent I didn't hear or feel it stall. I put it in park then started it and it's been fine till today when my wife went to pick up our kids from school. She was driving slowly on the side streets next to the school looking for a parking space when it just died. This is extremely dangerous if this happens and causes an accident or even a fatality Kia will have a serious law suit on their hands. I'm bringing my Kia to the dealer on April 18, 2013 but when I spoke to the service guy on the phone today he mentioned if there are no codes there's not much to go on to determine a problem.

- New Bedford, MA, USA

At an idle, this vehicle runs rough and shakes. It feels as though it will stall. I do not believe this should be happening with a new car. I told the mechanic at my first maintenance check, and he acted as if it would get better with an oil change. It seems to be getting worse. I commute 120 miles a day for work, and I have had the car for 5 months, it has 9000 miles now. Now the radio will not turn on? this concerns me that maybe something electrical is malfunctioning.

- Rehoboth, MA, USA

Engine started making a loud noise, checked oil turned engine off and on again and noise continued. Drove home approx 150 miles from visiting our son at college. After arriving at home engine still made noise. Took into dealer the following day and today was informed we are needing a new short block engine and it's on backorder for a week and a half. Not a happy customer, since I am making car payments and don't have the vehicle. It worries me what is yet to come with this vehicle. The reason we purchased it to begin with was the warranty, but had we known we'd be using it 7 months into owning this Kia I would have never purchased it to begin with. I do want to say the dealership we are dealing with are extremely helpful with a loaner car, although it's a sedan and not what I purchased. So they are doing their part and I appreciate that fact.

- Gloucester, VA, USA

On 9-3-12 bought a new 2013 Kia Sorento with the base 4 engine. Next day noticed a vibration when idling in drive. The car shakes. Notified dealer immediately. Dealer noticed concern but could not address. No applicable service bulletin. In December dealer notified me of a possible solution. Dealer installed a new tensioner and alternator pulley. Changes did lesson the vibrations. But an unacceptable vibration still exists when idling in drive. The vibration disappears when the transmission is put in N when idling in drive.

- Lake Zurich, IL, USA

We purchased 2 Kia vehicles on 12-8-2013, one being the 2013 Kia Sorento AWD 4-cyl-gdi. We took delivery of the vehicle and had to return on Monday to turn in the other trade. We questioned the salesman about the rough idle and loud noise that it made at stops but he said it was normal and it would work itself out after a break-in period. The next day when we were stopped at a red light the vehicle began to shake and the lights stated to flicker, I told my wife to give it gas and then it stopped..until she let off the pedal. We submitted am inquiry to Kia through the website and by the next day we were contacted by a regional rep. We scheduled an appointment to bring it in and then I began researching this issue...to which I quickly lost that warm fuzzy feeling of a new Kia owner! we left our vehicle at the dealership for days until we had enough, we were fixing to have to pay a note on a vehicle we didn't have! we called and picked our vehicle back up, we are being told that the parts are on back-order from Korea. We have been contacted from a rep out of Georgia now and we just keep being told to be patient. I am not happy at all as we purchased two new vehicles and we should not be having to deal with this. Had we left our vehicle at the dealership (which is what they wanted while we drove a nasty rental) we be out for at least a month as the parts aren't scheduled to be shipped until the 21st of January! we have no idea of our legal rights if any, and I do not feel comfortable with my wife and children in this vehicle. Kia offers nothing more than a stinky rental car and please be patient....the service manager however at the dealership has been wonderful..unlike the sales manager!

- Orange, TX, USA

2013 Kia Sorento 4 cylinder. While at stop light engine revved up and lunged forward. Applied harder brake until stop light turned green. Vehicle at dealership for two days so far waiting alternator replacement. Service department states never had to replace an alternator before and not in stock, waiting for overnight shipping for two days. Dealer states they have no control over defective parts, but will fix and service vehicle when parts arrive.

- Sutter, IL, USA

A day after I purchased a new Kia Sorento ex gdi 2013 (9/25/2012), I noticed that it had rough idle at stop. I took my car to dealership to fix the rough idle issue next day, however after 4 days of troubleshooting by mechanic with Kia support engineer, they were not able to resolve it. Tsb#122 (ECM software upgrade) was alreay applied prior to my purchase. Even today, I still have the same issue. My current mileage is 2800 miles.

- Valencia, CA, USA

Engine idles roughly.

- Grove City , OH, USA

The vehicle shakes whenever it's idling in drive and while your braked.. I took to my Kia dealership who said they are aware of the problem to bring it in. I brought it in they had it for 20 minutes and said its all set. Well let me tell you it's not fixed! I called and old he dealership and now I have to bring it in again. The vibration only goes away if when you come to a stop and put the shifter in neutral.

- Fort Plain, NY, USA

4 cyl rough idle at stop light and excessive vibration. Notice when drove new car off lot. Assumed it was normal. Had to make a long trip. After returning from trip had car service. I was told upon it was a computer problem and would be fixed --no definite time. Service rep was cornered and said could be 30-60 days. After many attempts to call dealer and write an extensive note--seemed to get stonewalled byg being told--working on it and will let you know. Finally on Aug 16 took car in and had a "computer adjustment for rough idle". much better, but only a few miles since recall notice and fix. I have not yet received an official recall notice-- I feel that Kia corporate intentionally did not divulge this problem to automobile safety officials for the purpose of continuing to sell the 4 cylinder Sorentos-poor decision.

- Apopka, FL, USA

While on vacation (June 15) we were to stop by the dealer and get our new tags. On I77 at mileage marker 33 in very heavy traffic, the engine quit running. I immediately turned on the emergency flashers. We were in the middle lane and wasn't able to get over to the right (nobody would let us get out of the lane we were in) to get to a safe place.we almost caused multiple accidents. My wife was screaming. I thought that we were going to create a major accident. No matter what I did I was not able to get the car started and it came to a complete stop. People were going around us on both sides beeping their horns and other gestures. After fooling with the gear shifter, I put the vehicle in park it started but when I put it in drive it started to miss and was in the process of stalling when I put it in neutral the engine started to run fine. I then put it in low gear and it started to move forward, once I got some speed (did not look at the speedometer to see how fast I was going) I put it in drive and everything was fine after that. Also, the vehicle runs rough when in neutral and while idling when in gear (varies with no rhyme or reason). The service advisor informed me that Kia knew of the problem and were working on it. They should have an answer within two weeks. It is August 13 and that was June 15. On August 7 it happened again...having other problems at times, vehicle missing, starting to stall....I have called the dealership each time a problem happened...so far all I got is lip service. Called several hours ago (talked to the salesman) said he was with a customer and will get back to me. No response from him so far. I am at a lost as to what to do my wife is scared and will not drive the vehicle. I am worried that I may cause an accident. Please help me get this problem solved before someone gets hurt or even worst.

- Harrisburg, NC, USA

Driving on the freeway in slow traffic. Suddenly the engine died with no warning. I had to stop in the middle of the freeway to attempt to restart the car. It did not immediately start, but after a few moments the engine kicked over. I drove it off the freeway and had it towed the next day to the dealer. After having the car for a week the dealer says that they "can't duplicate the problem" so they won't fix it. They say there is no "code" for the problem. This is not a safe car to drive if the engine dies on the freeway. If Kia can't determine the problem they need to recall this car.

- Seal Beach, CA, USA

I test drove the vehicle which had only 5 miles on it and had not been test driven prior to me. I noticed a very slight vibration from 0mpg to 10mpg, and asked the sales associate if that was normal. He said it was fine and was nothing to be concerned about. I did not notice any further issues while idling at stop lights and did not notice the vibration again during the test drive. After I signed the financial papers at 11pm after the dealership had officially closed for the day and got into the car to drive home, I was sitting in the car while it idled and I was speaking to the sales associate when the car began to shake and the vibration was very noticeable. I immediately told the associate and he said to bring the car in to the service department the following day to have it inspected and said it was nothing to worry about. He said it's under warranty so it would be taken care of one way or another. We brought the car in the next day and the service man told my husband it was likely just that it needed to break-in since it only had a few miles on it. They ran tests on the car and everything checked out fine. The man suggested we take it for a long drive and put a couple hundred miles on it and see how it was running afterward. We did so and the problem did not get better. We brought it in the next day to be inspected again and the service men took it for a short drive to see if they could replicate the problem and they noted they did. Our sales associate told us he looked into this vibration problem and found that Kia was aware of the problem and were working on a fix for a computer chip that was affecting the 4 cylinder 2013 Sorentos. He told us Kia did not have a timeframe for fixing the problem but it should be soon, but this was a problem with all 4 cylinders that they are making.

- Anchorage, AK, USA