10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 69,311 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Kia Sorento. The contact stated that while driving approximately 55 MPH, the vehicle was losing motive power and was making an abnormal sound. The contact stated that numerous warning lights had been illuminated. The contact was able to coast to the side of the road. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact had the vehicle towed to the residence. The contact called a local mechanic, but the vehicle was not diagnosed. The mechanic determined that the vehicle was experiencing engine failure. The vehicle had not been taken to a dealer. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was 105,724.
- Naguabo, PR, USA
The contact owns a 2013 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was adding additional oil after driving for thirty minutes. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 100,000.
- Crawford, TN, USA
Engine cooling system failure on my second engine after it being replaced ounce already still the same thing overheating millions of recalls on 2013 kia serento with cooling system failures why am I have to buy another engine with 2 years of replacing my original with the same problem my vehicle vin need to be added with the rest of the same year make an model
- Carrollton , GA, USA
The contact owns a 2013 Kia Sorento. The contact stated that while driving approximately 45 mph a knocking noise was present coming from the engine and the vehicle began to violently shake and vibrate causing the driver to lose control of the vehicle and crash into a ditch. During the crash both the driver and passenger side and curtain air bags deployed. The driver sustained a concussion that required medical attention. A police report was taken at the scene. The vehicle was later towed to the local dealer who diagnosed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 153,000. The contact stated that the vehicle's engine seized up due to leftover metal particles in the engine cylinders. The contact has since sold the vehicle.
- Grand Forks, ND, USA
The contact owns a 2013 Kia Sorento. The contact stated while driving approximately 35 MPH, there was a clicking and bubbling sound coming from under the hood. The contact pulled over safely and checked under the hood and discovered that the engine was overheating. There were no warning lights on the instrument panel. The contact added coolant to the reservoir; however, the engine was still overheated. The vehicle was taken to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
- Rancho Cucamonga, CA, USA
The contact owns a 2013 Kia Sorento. The contact stated that upon shifting the vehicle into PARK, the vehicle rolled backwards. The contact was unaware if there were any warning lights illuminated. The contact stated that she received notification of NHTSA Campaign Number: 15V626000 (Power Train). The contact stated that the vehicle was taken to the dealer but no repairs were performed on the vehicle. The contact also stated that while driving at an unknown speed, the vehicle began to rattle with several unknown warning lights on the instrument panel. Upon inspection, the contact discovered NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) which she linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 37,000.
- Randallstown, MD, USA
The contact owns a 2013 Kia Sorento. While driving 70 mph, the engine seized and all the warning indicators illuminated. The contact stated that his vehicle exhibited the same symptoms as listed in NHTSA campaign number: 17V224000 (engine and engine cooling). The vehicle was taken to central Kia of norwood (105 boston providence hwy, norwood, MA 02062, 781-762-8100), but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 190,000.
- Charlestown, RI, USA
The contact owns a 2013 Kia Sorento. While driving 45 mph, the vehicle stalled without warning. The vehicle was towed to jeff belzer's Chevrolet, Dodge, Ram, Kia (21111 cedar ave S, lakeville, mn 55044 (952) 469-4444). The dealer did not diagnose the vehicle, but stated that there was a recall on the same make and model vehicle. The vehicle was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.
- Farmington, MN, USA
Engine went to idle at a traffic light and would not respond when light changed to green, check engine light came on. I idled to the side of the road, shut off engine and restarted it. It seemed to be ok but check engine light was still on. Check engine light went out the next day. I took it to dealer for repairs ( a week later was the soonest they could get me in) they did an software update and cleaned the etc motor per "technical service bulletin #133 rev. 11/27/2013" I'm keeping my fingers crossed that this fixed the problem.
- Spanaway, WA, USA
Car stalls intermittently. I got the Kia Sorento 7/6/12. I stalls three times without warning but will restart after placing to neutral and restarting the engine. Twice while going downhill. Carmd code reader indicates no problem found. Just wanted to add into the numerous same issue complaints. 08/30/13 9682 miles 05/06/14 16717 miles 09/12/14 20052 miles.
- Folsom, CA, USA
When I bought this vehicle I did not realize that it would have so many issues. I think it started in March of 2013. I started smelling a bad odor when I start my truck up and realized it was coming from the ac unit. Had it checked out and was informed that it was the cabin filter and I would have to pay to have it fixed. Later went back for another mater and was told at first that it was under warranty, but once I got to the dealership I was told it could not be fixed. Every since I had this truck my drivers seat goes down by it self and I just don't see what the point in taking it to the dealership because they never fix anything. I feel that purchasing a Kia from rick cas Kia was a very big mistake. I will never recommend this dealership to anyone..........
- Stone Mountain, GA, USA
The contact owns a 2013 Kia Sorento. The contact stated that when the vehicle was idling, he felt a shimmy through the steering wheel. The vehicle was taken to the dealer and the vehicle was repaired but the contact was unsure of what exact repairs were completed. The manufacturer was contacted. The failure mileage was 600 and the current mileage was 2,400....updated 10/19/12 the consumer stated the vehicle would idle in a rough manner. When at a stop. Updated 10/25/12
- Niagara Falls, NY, USA
- Rochester, NY, USA