10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 62,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle-??s headlights keep burning out, right after replacing them. The headlight wires and bulb connectors keeps melting, causing a potential for fire. I had to replace the headlight wires and connectors 4 times due to this issue. This is a major safety issue and Kia needs to fix this ASAP. Thanks
- Springhill, FL, USA
Driver side headlight keeps burning out within 24 hours of being replaced. It has happened 6 times in a row now
- Wickliffe, OH, USA
The contact owns a 2013 Kia Sorento. The contact stated that the headlights failed without warning while driving 60 mph. The contact inspected the vehicle and discovered that the headlight covers melted. The dealer was unable to locate a failure code, but determined that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 95,000.
- Tallahassee, FL, USA
The contact owns a 2013 Kia Sorento. Approximately two weeks after the contact purchased the vehicle, she began smelling tar. The vehicle ws taken to the dealer, but the technician was unable to diagnose the failure. The failure recurred and the headlights burned out. The dealer replaced the headlights and stated that there was a recall; however, the contact did not receive any recall notice. Approximately three weeks ago, the failure recurred and the driver seat began to burn, jamming the driver side door. The contact called 911 and the fire department extinguished the fire. There were no injuries and a police report was not filed. The vehicle was towed away by the insurance company. The VIN and NHTSA campaign number were unavailable. The failure mileage was 37,000.
- Cordova, AL, USA
- Virginia Beach, VA, USA