10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
42,508 miles

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« Read the previous 20 complaints

problem #41

Jul 152020

Sorento

  • 126,000 miles
The contact's fiancé owns a 2014 Kia Sorento. The contact stated the vehicle engine had been misfiring and the brake fluid had been leaking onto the fuse block. The vehicle was taken to the dealer, where they had replaced the spark plugs however, the failure continued. The vehicle was taken back to the dealer where it was diagnosed with the fuse box and power relay control was needing to be replaced. The manufacturer was made aware of the failure but did not provide any assistance as a case was opened. The vehicle was not repaired due to the fact that the contact would be responsible for the repair cost. The approximate failure mileage was 126,000.

- Hamilton, MT, USA

problem #40

Feb 182021

Sorento

  • 156 miles
My car stop working with no warning as I was driving on the highway and I was about to exit and stopped. I had to have it towed to nearest mechanic. It was took it to to mechanic and was told that engine was damaged

- Suwanee, GA, USA

problem #39

Aug 172020

Sorento

  • miles
I had to replace the rear differential on my passenger side. I had two estimates done was told it's hard for that to go out. I ended paying to have it replaced since the SUV was not drivable.

- Kent, OH, USA

problem #38

Oct 112020

Sorento

  • 79,250 miles
Hello, problems with the headlights of Kia Sorento 2014, these are very dim and in the dark you can see little or nothing and this can cause a big accident on the road.

- Moca, PR, USA

problem #37

Aug 282020

Sorento

  • 106,400 miles
The contact owns a 2014 Kia Sorento. The contact stated while driving 40 mph, the vehicle independently decelerated and jerked. The contact stated that the engine overheated and loss motive power with the check engine warning light illuminated. The contact coasted to the side of the road and the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was later towed to atlanta West Kia (1301 thornton rd, lithia springs, ga 30122) and the contact was informed that a new engine and spark plugs were needed. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 106,400.

- Villarica, GA, USA

problem #36

Jul 162020

Sorento 4-cyl

  • miles
In May. My airbag light came on and won't go off. I'm not sure if the airbags are defective or not, but I'm scared to drive around with the light on. Then on July 16,2020, my vehicle started cutting off on my in the midst of moving traffic. I have to throw my hazard lights on and coast to a safe place to let the truck sit. It's cut off about 7 times now with my 3 kids in the car.

- Atlanta, GA, USA

problem #35

May 292020

Sorento 4-cyl

  • 84,000 miles
Driving on 2014 Kia Sorento with only 84,000 miles. Doing oil change on time I keep the receipts for records. Last Friday while I was driving my car broke down in the middle of the intersection. Sounded like cranking engine rattling. Had to tow the car to my mechanic that told me the engine broke down. I did some research and Kia had few unannounced engine recalls on my model. When I call Kia they don't want to help at all. They don't want to take any responsibility.

- Rockville, MD, USA

problem #34

Mar 312019

Sorento 6-cyl

  • Automatic transmission
  • 80,000 miles
The contact owns a 2014 Kia Sorento. The contact stated that while driving and attempting to accelerate, there was an abnormal noise coming from the engine. The contact stated that there was a delay between the accelerator being depressed and the vehicle responding. In addition, the vehicle would shuddered with the check engine warning light illuminated. The vehicle was taken to la fontaine Kia located at (2027 S. telegraph rd, dearborn, mi 48124), where it was diagnosed that the vehicle needed a tune up. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000. Consumer stated motor overheated while driving and vehicle would shut off.

- Dearborn, MI, USA

problem #33

Aug 012019

Sorento

  • 60,000 miles
When vehicle is now in reverse and you begin to turn to the right or left, there is this unusual grating noise emanating from the front axle. This does not happen again once vehicle is in forward motion ( drive). This problem is on the increase.

- Lynbrook, NY, USA

problem #32

Nov 152019

Sorento

  • 25,000 miles
Door locks only lock and unlock occasionly. Batteries replaced in fobs still not operating properly. Read that slot of people have or had the same issue. Doors would typically lock when you drive. Use to not anymore. Had car in for recall on engine this year.

- Centuria, WI, USA

problem #31

Nov 192019

Sorento

  • miles
Acceleration when shifting into drive mode starts off with a high rev then after a few seconds a hard shift into a normal drive pattern

- Rancho Santa Margarita, CA, USA

problem #30

Nov 012019

Sorento

  • 88,000 miles
I was driving on the highway at about 65 miles per hour when the vehicle shut down completely lost all power it was acting as if the vehicle was in park as in when you turn the key or you got was a click so your vehicle hasn't been restarted since the incident and I'm being told my engine was blowing there's no way the engine was blowing it would no lights no indication whatsoever anything was wrong with the engine no smells it just shut off

- North Providence, RI, USA

problem #29

Oct 202019

Sorento 4-cyl

  • miles
The car was running perfectly fine never had an issue with it. It randomly started knocking/ making a loud noise from the engine and shut off as I was D with my two kids. When I tried to start it back up it continually shut off, it would not stay running. It was running at normal temperature when I pulled over and turned the car off then turned the ignition back on then it showed hot on the temperature gauge. This all started in san bernardino California. I did not understand what the problem was, so I started looking up problems with a Kia Sorento and found this form. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Highland, CA, USA

problem #28

Sep 282019

Sorento

  • 78,888 miles
On Saturday 9/28 - I happen to notice some leaking near the front of my Sorento near the right wheel... I opened the hood and notice a leak all over that side of the car... took the car to mechanic on 9/29 and the mechanic stated oil is mixing into antifreeze... went to 2 mechanics and both directed me to go to dealer as this repair should be covered under warranty since it is a serious and possibly costly defect...

- Briarwood, NY, USA

problem #27

Jul 312019

Sorento

  • 118,000 miles
Driving at a speed of 60 mph. Car suddenly starts loosing power slowing to a complete stop with no warnings. Not overheating, not out of fuel, electrical all works. No apparent reason the switches come on and work. Engine simply will not turn over. No cranking action at all.

- Freeport, FL, USA

problem #26

Mar 112019

Sorento

  • 46,060 miles
Lack of acceleration from a stop. When starting from a stop, the vehicle will very slowly move forward with the RPM stalling at approximately 1500 RPM and further depressing of the gas pedal fails to allow it to accelerate further. Wife had issue with trying to get on the freeway when this occurred, it was a safety issue, she was trying accelerate on the on ramp, almost hit from behind. She managed to get to the shoulder and get to the side road. After getting to destination and stopping for awhile, the car started and operated normally to get home. Back to Kia, after test drive they were able to duplicate once. There were no warning lights or failure codes. They kept car for six weeks trying to see issue again. We now have a flight recorder installed for a week recording any issues. If we see issue, we have to activate recorder by pushing a button, taking attention off of road. Wife will not drive car unless just around the block.

- Ewa Beach, HI, USA

problem #25

Mar 252019

Sorento

  • 35,000 miles
The vehicle decelerated and would not go even when the gas was applied. When I came to a stop oil was leaking all over the ground. When looking under the hood, the high pressure fuel pump bolt had been sheered off and gas and oil were spewing out. Had the car towed to the dealership where they blamed the people who had done the last oil change 3,000 miles ago. At the same time they said that it could not have been driven 3,000 miles in that condition. They would not cover the repair under the warranty even though I only have 35,000 miles on the car

- Centennial, CO, USA

problem #24

Oct 272018

Sorento

  • 84,000 miles
The end of October 2018 my 2014 Kia Sorento motor blew up. We heard the knocking on a weekend, Kia said to bring it in and it stalled halfway there. Had to call my insurance because Kia would not pay for towing. My Kia had been checked the year before for the engine recall, of course it passed. It took 2 months to get my car back, they did provide a rental. A month later (Jan. 2019) I smelled gasoline very strong in my car. Had my husband test drive it to make sure that is what it was because I had just put in a full tank of gas. Sure enough I called warner Kia of parkersburg again, once again refused towing even though I already knew about the issue with the fuel lines from the engine replacement. I had to call Kia Consumer Affairs to get this car towed to warner Kia. Turns out they forgot to replace a bracket during the engine replacement, not very smart in my opinion for so called certified mechanics. I got it back again Feb. 2019. Now it is March 2019, my transmission appears to be slipping, hesitating to pick up speed. I almost got hit by a semi trying to get onto the interstate because car would not go fast enough. My uncle tried to see if he could check my transmission fluid and of course it is encased, but while doing this he noticed the engine coolant was very low. The level is below L. my engine was just replaced not too long ago and it was in the shop again for more work just last month. I am beyond frustrated. I have made concerns with Kia Consumer Affairs and have not gotten anywhere. I will owe on this car for another 2 years and it looks like it won't last. Also upside down on loan. Now I am scared that my car will catch on fire or cause an accident with my children in my car all because Kia can not make better vehicles or at least try to reimburse their customers to keep them happy. I want a new car, and I want Kia to pay for it and others vehicles.

- St Marys, WV, USA

problem #23

Feb 242019

Sorento

  • 64,000 miles
While driving 65 mph on the hwy I heard a loud bang and the car rapidly decreased speed. I managed to pull over to the shoulder and the car was leaking fluid from the differential and would no longer go. Was towed to a Kia dealer where they determined the rear axles sheared off and put a hole in the differential. Car has 64,00 miles and no pervious issues or warning that anything was wrong.

- Royal Oak, MD, USA

problem #22

Oct 112018

Sorento

  • 96,807 miles
Simple, just like everyone else here that complained about loss of power. But I had a diagnosis both by autozone and the Kia dealer. The diagnosis is: Error code P0717 turbine input shaft speed sensor and wiring harness faulty due to corrosion from moisture getting in from not having adequate sealing or poor quality of rubber seal. Pulling out of stores or my driveway became very damages as you could imagine and I feel the manufacturer should address any and all loss of power issue cause it can result in serious injury or death! I hope you agree and take action to help us all out please.

- Kerhonkson, NY, USA

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