10.0

really awful
Crashes / Fires:
2 / 25
Injuries / Deaths:
3 / 0
Average Mileage:
56,344 miles

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« Read the previous 20 complaints

problem #325

Mar 252024

Sorento

  • miles
Engine failure similar to other Kia Engine Class Action Lawsuit

- Newnan, GA, USA

problem #324

Apr 012024

Sorento

  • miles
While driving car it suddenly lost acceleration. RMP's wouldn't go above 1.5. Speed wouldn't go above 20MPH. Check engine light came on. Was going up a hill with lots of cars behind me and suddenly could barely move. Made it to an Advance Auto and they ran diagnosis on the check engine light and it came up with 2 different codes, relating to fuel system and crankshaft. When I got the vehicle to my local mechanic they saw the codes also, and that the car had gone through 4 quarts of oil. I wasn't at the mileage for an oil change yet, so not sure why oil was almost gone. Mechanic did and oil change and issue was still not fixed. Stating engine needs to be replaced. I have several other people with Kia's who have also recently expirenced massive oil consumption and engine dying. Car was running fine prior to just going into "limp" mode randomly. However I have had a battery issue with this vehicle since day one of purchase. I have been to several mechanics including a Kia dealership with no one being able to pinpoint what is draining the battery. I have had to replace the battery 6 times in 3 years, with my vehicle being dead every other day and sometime every day from Oct-Mar.

- South Paris, ME, USA

problem #323

Apr 132024

Sorento

  • miles
My car started overheating, then started a clicking noise and smoking. Took it to the Jackson, MI KIA dealership. Service Tech said I have a blown head gasket, but KIA discontinued the V6 motor, so I can-??t get a new motor. I searched online, found out the V6 motor was discontinued because of this very issue. There was a class action lawsuit/settlement, but it was before I purchased this vehicle. What if anything can be done ? I feel duped. None of the salespeople told me about this issue.

- Jackson , MI, USA

problem #322

Apr 062024

Sorento

  • miles
Blown head gaskrt due to headbolts bolts stripping under normal wear and tear, 116,000 mi.

- Doylestown, PA, USA

problem #321

Apr 052024

Sorento

  • miles
My 2014 kia sorento its knock sound from engine

- Surprise, AZ, USA

problem #320

Mar 312024

Sorento

  • miles
Multiple reports of; Codes P0171 System too lean bank 1 P0138 O2 sensor circuit high (b1s2) P0087 Fuel pressure too low P0036 B1S2 *** frequent fuel pump and fuel injector replacements/ services due to defects in the system. Causing major damage in other systems including engine.***

- Rock Hill, SC, USA

problem #319

Oct 252023

Sorento

  • miles
The HECU fuse in my Kia has the risk of starting an engine fire. It is currently part of a recall. I have checked this with your organization using my VIN number. I am unable to drive my vehicle due to the potential risk for me and passengers. This has made life extremely inconvenient. Even going to work has been difficult because I've had to rely on other modes of transportation. Kia has been unable to provide a replacement part, even though the recall was first announced over 6 months ago. I am unable to sell my vehicle because of this recall as well. We are expected to not use our vehicles but Kia is not providing a replacement part in any sort of a timely manner. They need to move their focus from the new vehicles to fixing these before someone is seriously injured.

- Bristol, TN, USA

problem #318

Mar 162024

Sorento

  • miles
Kia Dealers has diagnosed that vehicle has had a Catastrophic Engine Failure Was driving and vehicle just died almost got rear ended etc.... due to engine failure never received notices of this engine issue Start reading and it states at any giving time engine can seize At this point Kia dealer give me the round around there is a recall for engine failure it was checked by Kia dealer know no one can give me an straight answer and I need at least a rental vehicle until this gets solve and they don't want to honor that But they were real quick to call me to charge me $205 dollars for full diagnostic of vehicle

- Saint Cloud, FL, USA

problem #317

Mar 132024

Sorento

  • miles
Engine failed on the road. Lost acceleration. Had it in dealer for knocking and loss of acceleration but found nothing. Dealer said drive until failure or warning lights. One Week later it failed on the freeway. Now dealer says blow bearing bolt/rod and engine will be $16,000 to replace. We have only ever serviced this car at Dealers and bought it new. Dealer says Engine is not covered but read this is a KNOWN issue with the engines.

- Huntsville, AL, USA

problem #316

Mar 132024

Sorento

  • miles
While driving on the highway, I noticed my temperature gauge went all the way to hot, but then it went back to the middle. It did this 2 or 3 times before I reached my destination. On the way home, it did this, again. Except, the gauge went up to hot and stayed there when I was about 3 miles from home. Once the engine cooked, I checked for coolant and realized it was empty - as was my oil (even though I had an oil change in October). I refilled the oil and coolant only to have the coolant run out from the bottom of the engine. I took the car to a radiator repair shop and was told the from head gasket had blown. He said I would need a new engine. A second opinion yielded the same answer. The engine light never came on and the car never overheated. The car has approximately 116,000 miles.

- Las Vegas , NV, USA

problem #315

Mar 092024

Sorento

  • 77,842 miles
The contact-??s girlfriend owns a 2014 Kia Sorento. The contact stated while driving 70 MPH, the engine overheated. The contact pulled over and checked the vehicle. The coolant reservoir was low on coolant, the engine oil level was low, and there were metal shavings in the oil. The check engine warning light was illuminated. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,842.

- Victoria, TX, USA

problem #314

Mar 122024

Sorento

  • miles
Car started overheating and was using excessive amounts of oil. When trying to run my heat the smell of the coolant was coming into the cabin in which myself and my children could have inhaled it. I took it to my local Kia dealership and was informed after diagnostics that it was leaking both oil and coolant from the same spot, the head gasket is leaking, and the cylinder head bolts are stripped. In all a whole engine replacement will need to be done on 3.3 V6 GDI Lambda

- Knoxville, TN, USA

problem #313

Mar 042024

Sorento

  • miles
My car shows that it is running hot but there is no leaks. I took my car to the mechanic and changed the radiator and the thermostat thinking that was the problem get my car back and my car is still running hot so I take it back to the mechanic and he inspects my engine again and that's when he tells me that the screws in my engine are not tight like they are supposed to be and that at some point there was a recall for my car due to the engine over heating I tried calling kia and they weren't any help

- Brandon, FL, USA

problem #312

Mar 082024

Sorento

  • miles
The kia Sorento has been very well serviced and maintained. On 3/8/24 while driving on the hwy the temperature began to rise. The vehicle was immediately pulled over and shut down. After letting the vehicle sit for approximately an hour to let engine cool my mechanic arrived and inspected it and found metal shavings in the oil and vehicle was started after inspection it is knocking. I've gone online to your website ran the VIN number and it says that this particular vehicle has no recall but this exact year model Sorento has had two different recalls on the same engine that I have in this vehicle for exactly what my vehicle just did. My vehicle only has 78,000 miles on it and I have all service records for it. I'm wanting to know why the other engines of the exact same year make model were recalled for exactly what my engine just did and this one wasn't the vehicle is long at a warranty and a used engine for this vehicle cost almost $4,000 I truly believe that this engine is defective just as the others were for there's no reason for this engine to do what it did with the service and maintenance that I maintain on the vehicle with only 78,000 miles. Any information or help you can give me for this inquiry would be greatly appreciated thank you for all you do.

- Victoria , TX, USA

problem #311

Mar 062024

Sorento

  • miles
This is regarding recall #23V652.The manufacturer has failed or is unable to remedy this safety recall since 09/25/2023 in a timely manner. This put myself and family member at risks everytime we operate the vehicle. KIA advised us to park it afar to avoid fire hazard. However, my car has already been broken in once so I am too traumatized to park it far away from my house. This is a serious safety concern that should be promptly addressed.

- Vancouver, WA, USA

problem #310

Feb 202024

Sorento

  • miles
Engine lost power. Analysis indicates the catalytic converters failed and need replacement. The engine and catalytic converters were replaced June 2022. This power loss occurred on major interstate, which could have resulted in death or serious injury. Defective products still being used. Per the dealer, the replaced parts have a warranty of 12 months or 12,000 miles. They know these issues exist and persist, putting lives at risk. We did have an engine light come on a few moments before the engine failed.

- Duluth, GA, USA

problem #309

Feb 182024

Sorento

  • miles
My car was at Kia for a key fob issue. A day later the engine started ticking. I-??m told I need a new engine. My car had no issues. I want to know if it can be related to this recall or if my car should-??ve been recalled for the 2017 engine recall sc147. I am not convinced that they didn-??t cause this when they had it as it started the next day it was driven. They will not take responsibility for it of course.

- Dumont, NJ, USA

problem #308

Dec 062020

Sorento

  • miles
Was driving on highway when suddenly the vehicle lost power and couldn't maintain speed. Once stopped smoke came out from under hood which turned out to be from coolant. Had car towed to independent shop where it was determined that the engine head gasket/s are bad and engine head bolts and block. Fix is it needs a new engine. Always had maintenance done at dealer and this happened just out of warranty 106k miles.

- Soddy Daisy, TN, USA

problem #307

Nov 142023

Sorento

  • miles
I received a recall notice from Kia dated 11/14/2023. The notice said that the HECU hydraulic electronic control unit could short circuit and catch the car on fire whether driving or parked. They suggest parking away from anything that could catch fire. There is currently no remedy for this serious safety issue. It has been 3 months already and there is no time line for a remedy. They offer no options such as a loaner car to help mitigate the risk to personal safety while driving this car. I would like to have some interim solution until there can be a remedy of this serious safety risk. This is an unacceptable safety risk. Thank you for your time and attention. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Winthrop, WA, USA

problem #306

Jan 312024

Sorento

  • miles
Engine died with no sign. Was told engine had no oil

- Sterling , VA, USA

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