10.0

really awful
Crashes / Fires:
1 / 23
Injuries / Deaths:
2 / 0
Average Mileage:
64,699 miles

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« Read the previous 20 complaints

problem #225

Jul 282022

Sorento

  • miles
My son was driving, heard a knocking noise. The engine ceased and he lost steering. Luckily he avoided an accident. A recall is out on 2014 Kia Sorento with 2.4L engines. My car is a 3.3L DOHC 24v. No recall but plenty of complaints. My mechanic told me I need a new engine. i left a message with Battleground Kia last week with no response. The engine and power steering lights were on after the incident

- Greensboro, NC, USA

problem #224

Jan 012018

Sorento

  • miles
Bought this vehicle on 10/18/2017 it had 93,675 miles on it. As soon as it reached 100K it began to burn oil extremely quickly!!! It needs a new Engine, which KIA should have to replace!!!

- Antioch, TN, USA

problem #223

Jan 292022

Sorento

  • 140,000 miles
The contact owns a 2014 Kia Sorento. The contact stated upon starting the vehicle and depressing the accelerator pedal, the engine emitted abnormal rattling sounds. The contact noticed smoke coming out of the exhaust. There was no warning light illuminated. The contact stated upon verifying the engine oil level, he noticed that it was significantly low. The contact refilled oil in the vehicle. However, the oil level was significantly lower two days later. The contact was able to drive the vehicle. However, the failure had been reoccurring and the vehicle was overheating. The contact an independent mechanic diagnosed that oil was leaking through the engine and out of the exhaust pipe. The contact diagnosed that the failure was associated to Kia Technical Service Bulletin Number: SC147. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.

- Bastrop, LA, USA

problem #222

Jul 252022

Sorento

  • 51,000 miles
The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated. Additionally, the vehicle consumed an excessive amount of engine oil. The contact stated that 3 quarts of oil needed to be added every 500 miles. The vehicle was taken to the dealer; however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.

- San Tan Valley, AA, USA

problem #221

Mar 092022

Sorento

  • miles
Total engine failed at 105000 miles. Rod Bearing Failure is what was the diagnosis. We were complaining since 38000 miles of the engine not sounding right and each time a technician certified by Kia told us that nothing was wrong. It seized up while after a brief stop on the side of a road. Kid and wife were in the car and were able to coast it back to the side of the road out of traffic. Total engine replacement is required and this same type of issue is on the 4 cylinder model of this engine that has been recalled, but not 6 cylinder model.

- Portland, OR, USA

problem #220

Jul 162022

Sorento

  • miles
wasnt notified about recall of hecu til 3 days ago.had Engine replaced due to recall.now my catalytic converters are shot and they want me to pay for them.with all the recalls on parts it was there stuff that caused problems

- Climax, MI, USA

problem #219

Jul 152022

Sorento

  • miles
This vehicle has a GDI motor which causes the oil to burn.

- West Columbia, SC, USA

problem #218

Jun 272022

Sorento

  • miles
1.engine top end knock worn components, oil consumption, loss of power, dies at idle, it is available for inspection the issue is being inspected by an independent service center. no warning icons were present at failure or prior to failure, all fluids were at operating levels. unit had to be retrieved and towed 90 miles to repair facility. 2. brake lights intermittent bulbs have been replaced multiple times sockets are scorched unit has been to dealer multiple times for this issue without lasting resolution.

- Bend , OR, USA

problem #217

Jun 102022

Sorento

  • miles
My wife started to drive the car to lunch and it began to hesitate, jump and lurch. Inspection by a licensed mechanic revealed that the connecting rod in cylinder four came apart and the piston cracked the engine block. This is the same 3.3L V6 engine that Kia has numerous recalls on, affecting over 600,000 vehicles. Although our particular VIN is not listed, I feel this is related to the problems associated with this engine.

- Catonsville, MD, USA

problem #216

May 152022

Sorento

  • 140,000 miles
The contact owns a 2014 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The failure nearly caused a collision. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

- Sugar Land, TX, USA

problem #215

May 022022

Sorento

  • 124,000 miles
The contact owned a 2014 Kia Sorento. The contact stated that while operating the vehicle a fuel odor was present inside the cabin. Days later while the vehicle was parked with the engine idling smoke and flames were present coming from the engine compartment. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. The cause of the failure was not determined. A police report was taken at the scene and the vehicle was towed away. The manufacturer was not notified of the failure. The contact indicated the vehicle was previously serviced under a recall in which the engine was replaced. No further information was available. The failure mileage was 124,000.

- Bear, DE, USA

problem #214

May 172022

Sorento

  • miles
Driving around 55mph motor locked up pulled over to side of road motor would not turn over

- Mount Zion, WV, USA

problem #213

May 122022

Sorento

  • miles
We purchased the 2014 kia sorento from a private party on May 12, 2022 and had driven it less than an hour on the highway with the cruise control set when a chirping sound came from the engine, followed by a sound like that of a tiny machine gun and then a big BOOM that shook the entire car. The person following me lost sight of the car because of the huge cloud of amoke making visibility impossible and we almost caused an accident. I do not know if the engine had been replaced as part of the recall but we paid $7500 for the vehicle we drove less than an hour and narrowly missed causing an accident.

- Stevens Point, WI, USA

problem #212

May 102022

Sorento

  • miles
Kia Sorento SX Limited 2014 All maintenance done on time/early at Kia dealerships throughout history of ownership. Engine light came on with odd sounds. Took in immediately for repair to the Kia dealership. We have been informed that oil is leaking throughout engine system and cooling system which has also put wear and damage on the transmission. This causes a safety issue because it could cause a fire when driving. Upon further review many of the 2014 Sorentos have had this same issue with low mileage and have ended up catching fire. There was no warning or signs of anything going wrong it just happened. The light and sounds started the next day it was taken in and there was nothing we could do. We are having to sell the vehicle for parts so we can get a new vehicle. Service report is available.

- Everett, WA, USA

problem #211

Jan 042022

Sorento

  • miles
Although no warning light, we heard a slight knock with the engine over the course of a couple days, intermittently. Called the dealer to schedule appointment. Very next day knocking significantly louder and undriveable, so had towed. Engine now needs to be replaced at 135,000 miles. Not covering because oil changes done outside of dealership.

- Bowdoin, ME, USA

problem #210

Feb 152022

Sorento

  • miles
On 2/15/22, I accelerated to pass another car while driving home from work. As soon as I accelerated, my car stopped running. I coasted to the next turnoff from a busy street (about 1 block) and stopped at the curb in a residential area. The control panel/dashboard was completely dark, then suddenly lit up again. I tried to start the car but couldn't because I was unable to depress the brake. I waited a few minutes and tried again and a small amount of smoke came out from under the hood. In a minute that went away. At this time, I was very near my house and walked home. When I got there I called the Kia dealership (local) and described what happened. They asked if there had been a 'check engine' or other warning message before this happened and I told them there had not been. I said I guess I would have to have the car towed in to them to see what was wrong. I was told they would call back. While waiting for someone to call back, I walked back to my car. (All of this took less than 10 - 12 minutes.) As I turned the corner I saw police cars and a firetruck where my car was parked. The fire had been put out and there was only a shell of the car left; the entire motor and everything inside was destroyed. Later, my insurance company declared it a total loss. A neighbor saw flames and had called the fire department. There was some damage to the neighbor's yard - grass and shrubbery. The police called a wrecking service to tow the car. It was later picked up by my insurance co. No one was injured, thankfully; but I can only imagine what would have happened if I had made it home and parked in my garage. The local Kia dealership never called back. I called a week or so after this happened and was told they would have someone call me and no one called (again).

- Lubbock, TX, USA

problem #209

Mar 102022

Sorento

  • 105,000 miles
The contact owns a 2014 Kia Sorento. The contact stated that while his wife was driving and had come to a complete stop, the vehicle stalled upon depression of the accelerator pedal. There was no warning light illuminated. His wife was able to restart the vehicle and pull off to the side of the roadway. The contact was called to the scene, where he was unable to restart the vehicle. Due to the failure, the contact had the vehicle towed to a dealer where the vehicle was diagnosed with engine failure. The manufacturer was notified of the failure and a claim was filed; the claim was later denied. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 105,000.

- Portland, OR, USA

problem #208

Apr 012022

Sorento

  • miles
I purchased a 2014 Kia Sorento on March 15, 2022. On April 1, 2022, after 2 weeks of normal driving, I was driving the car to the Kia dealership for them to inspect the smell of gasoline fumes, and suddenly, the oil light and engine light turned on, so I pulled over. I saw smoke coming out of the engine so I ran out. Then flames appeared and engulfed the vehicle while I waited for firefighters to arrive. Luckily, no one was hurt. Insurance is currently investigating the cause.

- Nashville, TN, USA

problem #207

Dec 152021

Sorento

  • miles
104K miles and motor seized up. Engine oil is fine, all fluids and proper maintenance done. Motor begins ticking as soon as the car is put in drive. Per mechanic the motor is getting ready to blow. I expected more from this vehicle as it has been very properly maintained. No fluids leaked, just lost power and started the moaning and clicking noise.

- Kansas City, MO, USA

problem #206

Mar 312022

Sorento 6-cyl

  • 125,000 miles
The contact owns a 2014 Kia Sorento. The contact stated while driving 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the engine bearing needing to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. Upon investigation, the contact associated the failure with 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000. Consumer was unable to find a dealership to evaluate my engine and determine the source of failure. They have so many KIAs to assess and they have all said they are taking no more vehicles. Consumer did receive a limited warranty extension letter (on 7April22) to 150,000 miles for the oil pressure switch leaking. Vehicle has been losing oil for quite a while now.

- North Andover, MA, USA

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