10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 36,746 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The paint from the roof of my 2015 white Kia Sorento is peeling off and rusting is underneath. I started about 6 months ago with a little spot and now has become a big spot. There are also 2 other spots that have started.
- Athens, GA, USA
Roof rail detached on highway while hauling kayak, speed 30 mph. Gust of crosswind. Rail is plastic and the flanges on the end are held on by two screws at each end on the out side edge only.plastic at that point is paper thin. Inside edge of flange is not attached at all. This allows the rail to roll off to the outside with very little pressure, ripping out the screws on the outer edge. I tried the rail on the other side and by pulling out I could lift up the inner edge and could have ripped it off by hand with a little more pressure. Fortunately no oncoming traffic was hit. I feel this is a definite safety issue. Rail is rated at 220 lbs by Kia. Total weight of kayak was 70lbs.
- Stewart, TN, USA
The clips on the rear passengers door panel has broken causing the panel to stick out. This is making it so that the door won't open. The car was stationary on a city street.
- New Bedford, MA, USA
As found with many other complaints online regarding the Sorento, the parts inside the door handle broke and the door handle fell off when I attempted to open the door. All the parts inside, including the door handle are plastic and, apparently defective. You cannot get into your car. If the handles fall off while driving, it can hit a following car and possibly cause a casualty.
- Coraopolis, PA, USA
The contact owns a 2015 Kia Sorento. While entering the vehicle, the contact's foot inadvertently struck the front driver seat rail which was moved backwards. As a result, the contact sustained a laceration on one of the toes and required medical attention. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Olathe, KS, USA
- Tekamah, NE, USA