10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 75,675 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
At approximately 70,000 miles, problems began. First noted the coolant container was contaminated with oil and sludge. Entire system was sludged, did not know why. I had the system completely flushed and all new fluids replaced. 2 weeks later, again, the sludge appeared and coolant container filled with oil and coolant hose burned through due to the oil. The coolant hose was replaced. And again I had the entire system fluids flushed. Again, the same thing happened with sludge but this time as I was driving the car 2 miles from my home to a main street bank, smoke came from the hood. Opened the hood, smoke coming out from engine, and a sludge substance exploded throughout the car and oozed out of the car. Could no longer drive the vehicle due to engine seize concerns. Car was meticulously maintained- oil changes regularly, inspections etc. I was told I'd have to possibly get a new engined, or at the least have two head gaskets replaced at a cost of $5,500. Despite Kia touting the 100,000 mile power train warranty, and after weeks of trying to get the dealer to fix it, then went up the corporate ladder speaking with corporate, I was finally told that the warranty did not apply to me because I was not the original owner!!!! this despite the fact that I purchased the car certified pre-owned from the Kia dealer and was told that there was a 100,000 mile powertrain warranty that applied- that this was a selling feature!!! I could not drive the car for a couple of months while I tried to resolve the issue with Kia- but they refused. There was a 2014 recall on the same car, and this car was a 2015, manufactured in 2014. I owed $9,000 on the car!!!! needing a car, I bought a used Buick for $2600 to use since it would be cheaper than renting a car, and will sell that car when needed. Can't upload the photos and the repairs info at this time.
- Patchogue, NY, USA
Was driving down interstate at 65 and felt like hit a wall me and my 2 children's head flew forward car went down to 15 mph and rpms skyrocketed would not go over 15 pulled over to side of road shut off car and let sit restarted car would not go over 15 mph or shift no lights ever illuminated on dashboard and still have not will be getting towed Monday as this happened on Saturday night
- Agency, IA, USA
My vehicle had termers, engine light came on dealer tells me it is the transmission. We paid not including tax 16,400, we bought the car from a Kia dealer.I am sure they have an issue with this vehicle. A transmission company said they have a problem. Please help. The dealer was fuccillo Kia of clay NY.
- Port Byron, NY, USA
When I turn a corner, my Kia sputter to get around the corner. This problem has almost caused me to be in a couple of accidents. I advised the dealer before about this problem and was told, "my car is ok". this is not ok. Also, when accelerating, it sounds like the transmission or some other component is slipping. It rpms goes high before decreasing back down to get into next gear. I've expressed this to the dealership as well and was told once they drove my car, "they didn't notice any change". when going up a hill, I have to press all the way down on the gas to get up the hill which causes the RPM to raise and it sounds like it's stuck in a gear or something. These issues needs to be rectified immediately. This is not normal for a car to do this. It frustrates me to tell the dealership what's going on with my car and nothing is being done. I am the one who drives my car everyday and I know when something isn't right. How can a dealership tell you what your saying isn't correct when they don't drive your car everyday? for me to have purchased this car 1 year and 4 months ago with only 2,500 miles on a 2015 Kia, I really shouldn't be having these many problems. It almost make me feel like the odometer was rolled back. Just my opinion.
- Kansas City, KS, USA
We went to get oil changed and they said if they change oil the engine will exploed. They said our vehicle had recall on
- Phoenix, AZ, USA
I had oil changed at the mechanic shop. A week later I drove in the city, the oil light came on and off. Then the car just shut down. I had it restarted and went home. I checked the oil it was almost gone. Took it back to the shop. They checked everything again and couldn't find anything wrong with it. No leaks. They don't know what went wrong. I contacted the other mechanic. He immediately knew what was wrong with it. He had other customers with same problems. It is the powertrain. We have to add oil weekly to keep oil inside.. it keeps burning up.
- Valdese, NC, USA
While on the highway going speed limit of 75 the Kia started to slow down on its own. It would not go past 40mph in a 75. Once's in town the car was ok because the speed limit was below 40.
- Victoria, TX, USA
- Riverdale, GA, USA