10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,453 miles

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« Read the previous 20 complaints

problem #65

Nov 222022

Sorento

  • miles
The low beam headlights are VERY dim when driving at night. Very hard to see unless high beams are activated. Even replaced bulbs with LED's. Helped some, but not much.

- Burwell, NE, USA

problem #64

Sep 012022

Sorento

  • miles
Two things- 1) Headlights replaced in March and dim again, cannot see 50-?? in front of the car. 2) Driving on interstate the car sputtered and skipped and missed beats, would not go 55 mph. I left the interstate because it was night and cats were flying up on me. I was 140 miles from home and had to take a regular road at 10pm until 2am.

- Fort Lauderdale, FL, USA

problem #63

Sep 042022

Sorento

  • miles
Low beam headlights are so dim, Si don't allow my wife to drive at night. Had dealer look at them and change bulbs with a small improvement, but after a while they have gotten so dim that even I don't like driving at night.

- Commerce City, CO, USA

problem #62

Aug 292022

Sorento

  • miles
SC197 completed 11/06/2020, SC212 completed 07/272021. recently found brake fluid leak results on my garage floor several times, but not after each use of vehicle" Also having to replace brake light bulbs often, because apparently one will fail and all remaining stay on as if one was riding the brake pedal"

- Phenix City, AL, USA

problem #61

Nov 262015

Sorento

  • miles
My vehicle's headlights are dim and do not light the roadway properly, even when they are turned to the bright setting. I am unable to drive it at night or during rainy weather. I have paid hundreds of dollars for replacement bulbs, trying to get the lights adjusted, and for refurbishing the covers. It is available for inspection at any time. With me being unable to see the road at night, it endangers myself and my passengers when driving. This can also result in a danger to other people or property if my vehicle fails to illuminate for me to see them until I am too close to stop/avoid an accident. I have been told by two dealerships that this issue is common with my vehicle and they have not been provided a fix. They have informed me that everyone complains about it, because the headlights tilt in a way that prevents them from lighting the roadway properly. I have been stopped by police officers in the past for my lights appearing to be "wonky" and not lighting the roadway. There are no warning lamps or messages. The issue has been ongoing since it was purchased new in 2015. Unfortunately, I have yet to find a solution.

- Benton, LA, USA

problem #60

May 132022

Sorento

  • miles
The lowbeam headlights are extremely dim. The high beams are just fine, but the low beams are so dim that it's dangerous driving anywhere at night without the high beams on. I have replaced the bulbs, and a voltage test right before the headlight assembly show significantly less than the 12V standard. At night, when high beams are dangerous to other drivers, I mainly rely on the fog lights to provide at least a little bit of light. The fog lights are significantly brighter than the low beams, which seem nonexistent.

- De Pere, WI, USA

problem #59

Mar 012022

Sorento

  • miles
The low beam headights are extremely dim. The outer headlight cover is not degraded. It appears to be the inner light cover that is fogged over (just for the low beam light). The lights are aimed appropriately, but you can barely see the road and obstacles at night. It is even worse when raining. The high beam headlights are functioning normally. The low beam lights are significantly dimmer than when it was new. There are no warning lights on the dash or error codes. I don't know exactly when the condition started, but it has gotten worse over time. This is extremely dangerous.

- Montgomery, AL, USA

problem #58

May 022022

Sorento

  • miles
The headlights do not illuminate down the road. Visibility at night is greatly impaired. Taken to dealers twice. First dealer in NM said it was just the way they were. Second dealer in Texas did realign the lights. Better but still very poor. I have installed the brightest bulbs allowed by law,

- Leander, TX, USA

problem #57

Mar 012020

Sorento

  • miles
Low bean headights are extremely dim. Can barely see road and obstacles at night and very difficult to see in rain. High beam headlights function normally. Low beam lights are significantly dimmer than when new. Headlamps are not fogged over. Have not been to dealer yet. Ther are no warning lights (MIL) on dash or codes. difficult to pinpoint when the condition started as it seems to have occured gradually.

- Lake Worth Beach, FL, USA

problem #56

Feb 212022

Sorento

  • miles
My vehicle was stuck in park. I noted that module 2 fuse was blown. I replaced the fuse and smelled smoke. I took my Sorento in to the local KIA dealership for diagnosis. It was determined by a technician that the headlight level sensor and harness pigtail were both significantly melted. It was suggested by the tech to remove the level sensor and that has created a safety issue with the headlights pointing significantly low. The level sensor or headlight leveling system and harness connection are a potential fire hazard and if the component fails, this creates an additional unsafe driving condition with the headlights aiming low.

- Duvall , WA, USA

problem #55

Jan 022022

Sorento

  • miles
Snow Pearl White paint is chipping at various areas of the front portion of the vehicle. I was driving in heavy rain and then noticed a huge chunk just chipped off. Several owners with this paint color have complained of an issue this similar. Headlights are too dim at night. We have family who lives in the country with limited street light and we are forced to use our high beam lights to even see down the road. I turn on my fog lights to add extra light but it-??s still hard to see further down the road.

- Charleston, SC, USA

problem #54

Feb 012022

Sorento

  • miles
The headlights are dangerously dim. Purchased this vehicle used. Only used in the daytime the first months. My son started working night shifts and that's when we noticed that it did not light up in front of the vehicle. It was very minimal. I drove the car on a rainy evening and was terrified. Could not see in front of me. Had to drive next to cars to make sure I was in my lane. We cleaned the headlights, it did not improve. We purchased new and brighter bulbs. It is still too dim. It only lights up immediately in front of the vehicle and it is a very dim light. Light barely reaches maybe three feet in front of the vehicle, maybe only two. It is VERY dangerous. I am an experienced driver and I found it frightening to drive at night. My son is recently licensed and it does not feel safe to have him operate that vehicle.

- Corpus Christi, TX, USA

problem #53

Jan 112022

Sorento

  • miles
Both low beam headlights no longer work although all fuses and bulbs have been verified to work. The high beam headlights do work. This appears to be the identical issue that 2011-2013 owners were dealing with. https://static.nhtsa.gov/odi/tsbs/2019/MC-10159259-0001.pdf. In this instance, the headlight connectors required replacement and Kia extended the warranty to cover that work. Kia will not extend the warranty to 2015 model owners who are having the same problem and the dealership quotes a price of $1880 for just the parts alone.

- Richmond, TX, USA

problem #52

Feb 012021

Sorento

  • 87,000 miles
The contact owns a 2015 Kia Sorento. The contact stated that while operating the vehicle at night, the low-beam headlights were extremely dim, creating a visibility hazard for the driver. The vehicle was taken to the local dealer who examined the vehicle but found no issues with the vehicle. The low-beam headlights were replaced however, the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 87,000.

- Fort Lauderdale, FL, USA

problem #51

Dec 102021

Sorento

  • miles
The running lights on the front and rear drivers side work half of the time, the plate light seems to turn off when they do. They'll come on for a split second and then go out, or on a good day they'll stay on. Seems like a short in the wiring. It could be a safety issue at night!!!

- Guyton, GA, USA

problem #50

Dec 032021

Sorento

  • miles
Upon accelerating causes a lot of exhaust smoke and bogs down so I can-??t get out of the way and others behind me cannot see a thing. Two Kia dealerships refused assistance. The first after I called 12/3 to report that my vehicle issue made additional hazard involving a semi (thank goodness no one wreaked) and it was still smoking and smelled as if something was burning. The other telling me it would be six months at least. The warning dashboard lights did not trigger during or after incidents. The only light that came on ever was the oil light the prior weekend. I had the oil changed, filters replaced as well as the headlights for the third time. Around 44k miles when issues started and escalated quickly. Other problems reported to Arapaho Kia a few years ago consisted of back passenger door not latching. Someone flagged me down on the highway as I had my daughter in her car seat on that side. No warning lights triggered, dealership unable to duplicate issue. Steering control keys controlling opposite functions or not working intermittently. Was told steering control harness needed replacement. Think that was at 18k miles but not sure. Did not have replaced at that time as it mainly affected radio functions hands free calling did stop working. I usually didn-??t make calls in the car anyway. I was left with no other choice but to trade the vehicle in before something really bad happened or it self destructed leaving me without out a car still paying on. I could not be without a car for six months as Peak Kia quoted timeframe. Untimely fixing of recall on vehicle likely manifesting these other issues and causing additional damage to vehicle.

- Highlands Ranch , CO, USA

problem #49

Oct 222021

Sorento

  • miles
My low beam lives are so.com at nite. It is very hard to see.I replaced with others. But they are dim and kept blowing out. Took to Kia dealer for problem. They said I needed to purchase there factory bulbs. I had them replace both. And still they are to dim to drive at night. It is a very bad safety issue. Especially if it is raining out.

- Red Hill, PA, USA

problem #48

Dec 012016

Sorento

  • miles
Lowlight beams are very dim. Poor visibility. NHTSA ratings are poor. I-??m concerned as to why Kia will not fix the issue. There was no accident but for years I-??ve been afraid to drive at night or avoid it. I-??ve looked online and see I-??m not the only Kia Sorento owner with these concerns. This does make me regret purchasing Kia and I tell everyone I know don-??t buy this car.

- Union City , CA, USA

problem #47

Apr 252016

Sorento

  • miles
The headlights are very dim on my 2015 Kia Sorento, when compared to other vehicles. They only illuminate about 10 feet in front of the car. They need to be replaced with a stronger bulb as it is dangerous driving at night.

- Joliet , IL, USA

problem #46

Aug 032021

Sorento

  • miles
Low beam headlights are dangerously too dim on my 2015 Kia Sorento LX. This is a well known reported issue by many owners. All drivers in my family had many close calls due to poor visibility when driving in the night. Yes I have changed lightbulbs several times, made sure that lenses and reflectors are clean and ground wire is not corroded. A simple search on the internet will tell you the extent of this problem. Many have reached to dealers and Kia but they are told -this is normal. Well it is absolutely NOT normal. It-??s dangerous. feeling helpless. LX trim level don-??t have fog lights too. Do something please.

- Long Grove, IL, USA

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