10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,289 miles

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« Read the previous 20 complaints

problem #34

Dec 202020

Sorento

  • 70,000 miles
Low beam lights are dangerously dim. Constantly have to use high beams when safe to do so. Have to change them every six months or so because they one or the other stops working. Have had it checked out for this problem and they cannot find an issue. May have to trade this car in due to this dangerous situation. Very frustrating!

- Reading, MA, USA

problem #33

Sep 012020

Sorento

  • 75,000 miles
Headlights are very dim. We have switched to new bulbs and then led and neither improve the dim headlights. The glass is not foggy or damaged.

- Santa Rosa, CA, USA

problem #32

Oct 152020

Sorento

  • miles
Very dim low beam headlights. Cannot see road.

- Pensacola, FL, USA

problem #31

Sep 052020

Sorento

  • miles
The headlights hi and low are not bright enough to provide for a more safe visible drive.

- Ruther Glen, VA, USA

problem #30

Sep 042020

Sorento

  • miles
Low beam headlight bulbs frequently blow out. Headlight assembly dust caps have been replaced, but the issue remains a problem. We have had to change headlight bulbs more than a dozen times in the last four years. These are the H7 bulbs that fit the standard 2015 Sorento low beam headlight fixture.

- Atlanta, GA, USA

problem #29

Sep 012020

Sorento

  • 130,000 miles
Poor visibility from the headlights at night, passengers constantly asking id headlights are on. In addition have to regularly replace headlight bulbs every six months.

- Summerfield, FL, USA

problem #28

Mar 222017

Sorento

  • 35,000 miles
Keeps blowing out low beam head lites. Replaced four times in the last year. Took in to dealer to look at. Was told nothing they could do about it. I found out by online research that this is not just a couple reports. It is dangerous at nite we have to drive with daylites. Not bright enough for driving. It is a safety issue. Kia will not do anything to fix problem that is a safety issue.needs government investigation before someone gets killed.

- Red Hill, PA, USA

problem #27

Jan 232018

Sorento

  • 61,833 miles
I had to replace my drivers side headlight unit on my 2015 Kia Sorento at 62,000 miles. Could not replace just the lamp.

- Brookeville, MD, USA

problem #26

Jul 262020

Sorento

  • 40,000 miles
I have changed the headlights in my 2015 Kia sorenta over 6 times. I am the original owner and seldom drive at night because I am elderly. How can I get this problem fixed. Last night we drove from Ohio to Virginia with dim and no headlights. Again. Time after time, no head lights. And yes I buy the higher priced high quality recommended light bulbs. This is unsat this is a major problem

- Gaineville, VA, USA

problem #25

Jun 022018

Sorento

  • miles
The headlights on my car are dangerously dim. I have resorted to having to run my fog lights just to get enough light on the road. I've tried numerous types of after market lights and nothing makes them brighter. I believe this is a safety hazard that Kia somehow missed.

- Corpus Christi, TX, USA

problem #24

Feb 262020

Sorento

  • 106,000 miles
My low beam headlight hit a keep burning out prematurely. I bought the vehicle with 47000 miles, and it now has 106000. In not quite 60K miles I have replaced the low beam headlights 7 times. When replacing I have followed the owners manual procedure each time. A quick internet search of various online forums reveals that I am far from the only person experiencing this problem. When I brought the issue up to the service department at my dealer, they refused to acknowledge that there is any issue, and that replacing the lights this many times is just normal wear and tear. I have had multiple occasions where both low beams burned out simultaneously, making it necessary to use high beams just to get to a store and buy replacements. This is a very unsafe condition.

- New Palestine, IN, USA

problem #23

Feb 082018

Sorento

  • 75,000 miles
When my wife got this vehicle she told me she couldn't see the road at night I drove the vehicle and I couldn't see the road either so I went to Kia and they placed new bulbs in there at first we thought everything was great but after a month it was back to being very dim at night. So I took it back to Kia and they said it's your bulbs I'm like these are Kia bulbs and so they recommended me to change the bulbs out so I did. Well once again after a month they were dim. I noticed the bulb burnt out. So I went to advance auto parts and bought new bulbs. The lights keep burning out so I believe there is something here that needs to be investigated whether it be electrical or something else. Thank you.

- Bartow, FL, USA

problem #22

Dec 202019

Sorento

  • 50,000 miles
Low beam headlights are dangerously dim. On mountain roads in Vermont I needed high beams constantly to have reasonable sight distance. On interstate roads the low beams barely light 2-3 car lengths ahead of me.

- Jessup, MD, USA

problem #21

Jan 072020

Sorento

  • 85,000 miles
The low beam bulbs keep burning out in the front headlights. I've replaced them four times in the last year. I took the vehicle to a dealership to see if they could diagnose what was wrong with it. The looked at it and they told me that they found a burnt harness in the lamp assembly and that the whole headlamp assembly would need replaced at an estimated $1100.

- Wilmington, NC, USA

problem #20

Dec 282019

Sorento

  • 105,000 miles
The low beam headlights are dangerously dim. They also burn out about every 6 months.

- Woodway, TX, USA

problem #19

Nov 202019

Sorento

  • 60,000 miles
The low beams headlights are not bright at all you can't see when driving down the road, it's really dangerous when you you're turning corners because they are not bright so you can't see people crossing the street. Also if you turn off you headlights when driving down the road the dashboard is still visible so you can't tell if your headlights are on or off.

- Overland Park, KS, USA

problem #18

Oct 032019

Sorento

  • miles
The headlights are extremely dim and are not reparable with bulb replacement. We were told the housing is flaking.

- Tomball, TX, USA

problem #17

May 012019

Sorento

  • 80,000 miles
The low-beam headlight has a loose connection. The bulb is good, but the connection is not. You can move the connection and the light comes on, but the bulb/connection moves again and the light goes out. This can create a dangerous situation. I have seen numerous complaints about this.

- Dublin, GA, USA

problem #16

Mar 302018

Sorento

  • 98,000 miles
The dim headlights in the 2015 Kia Sorento have burnt out multiple times. I have replaced the headlamps 4 times in a 15 month window. I am uncertain when the actual lamps burn out, but I do notice as I am driving. I do not have an auto feature on my car for the headlights so I manually turn them on before I drive. The first occurrence of this happened in March of 2018 and has burnt out multiple times since.

- Clinton, MO, USA

problem #15

Mar 262019

Sorento

  • miles
The ABS, ESC, and low tire pressure lights keep coming on. We have had the car fixed and the lights still come on. City Kia told us to ignore the lights cause the sensor was bad. But that's not a good enough answer. Not only that but the headlights are dull and are hard to see at night, which I do a lot of night time driving. The image I am attaching is one I took after having repairs made on my car.

- Kissimmee, FL, USA

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