The contact owns a 2015 Kia Sorento. The contact stated while driving 30 MPH, the brakes and the steering wheel seized inadvertently, and the vehicle stalled. The contact was able to veer to the side of the road. The contact stated that she attempted to roll up the windows, but the vehicle failed to respond. The vehicle failed to restart after several attempts. The check engine warning light, ABS warning light, and other unknown warning lights were illuminated. The vehicle was towed to the residence, and then to a Triple A certified mechanic, where the battery and the alternator were replaced; however, the failure recurred. The dealer was notified of the failure and informed the contact that the failure was related to the electrical system; however, the vehicle was not diagnosed. Additionally, the contact stated that the sunroof failed to open or close unless the sunroof switch was depressed several times. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.

- Philadelphia, PA, USA

The contact owns a 2015 Kia Sorento. While driving approximately 55-60 mph, the sun roof shattered without warning. The contact took the vehicle to a state barracks to be inspected and was informed by the state trooper that there were no signs of road debris contact prior to the sun roof shattering. The vehicle was then taken to Kia of dartmouth (located at 143 faunce corner rd, dartmouth, MA 02747, (508) 999-2542) to be inspected, but the cause of the failure could not be determined. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 41,000. Claim documents xxxxxxxxxxxxxxxx attached. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Fairhaven, MA, USA