4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
30,700 miles
Total Complaints:
1 complaints

Most common solutions:

  1. problem fixed while i waited (1 reports)
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problem #1

May 142017

Sorento EX V6

  • Automatic transmission
  • 30,700 miles

I'm doing this while sitting at the KIA dealer waiting for a diagnose. This really sucks that it sticks open, not closed. We use the roof a lot. We love the panoramic sun roof. On Sunday we opened the roof. Later we hit the button to close it. It creeped a liitle, stopped and then reversed back open. Tried several times and same results. After several frustrating attempts to help it closed it always overpowered me and reversed. Finally I got my wife and both my daughter's to all help me grab the glass and pull it closed. So here I sit at the dealer

Update from May 23, 2017: After sitting at the dealer for about 4 hours I was pleased to find out that it was a problem that they had the parts in stock to fix. They replaced 2 plastic roller arms on each side of the glass. They even washed my car before returning it to me with panoramic roof working perfect. I give them a thumbs up!

The dealer was Mike Shaw KIA in Corpus Christi.

- Robert M., Corpus Christi, US