10.0

really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
2 / 0
Average Mileage:
20,487 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Kia Sorento:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #57

Feb 212023

Sorento

  • miles
Tailgate proximity sensor failed.

- Lake Worth, FL, USA

problem #56

Dec 202022

Sorento

  • miles
Paint peeling in large flakes from front hood area of vehicle. Dealer documented paint issue on Jan 2, 2023

- Lexington, NC, USA

problem #55

Nov 272022

Sorento

  • miles
The hood of the car has large amounts of paint peeling. The paint peeling has progressively worsened. The paint on the roof of the car also has a similar problem with the paint.

- Shellman, GA, USA

problem #54

Nov 132022

Sorento

  • miles
Liftgate fail to open when key fob button pressed or dashboard release button pressed or approach function is turn on. Liftgate trying to open and than right a way closed. I read numerous posts of other owners stating same problem with liftgate. The problem starts once a while but getting worst and worst

- Schaumburg, IL, USA

problem #53

Oct 182022

Sorento

  • miles
Paint is peeling off

- Ontario, CA, USA

problem #52

Oct 062021

Sorento

  • miles
Paint peeling from hood and roof of car.

- Cheraw, SC, USA

problem #51

Sep 012020

Sorento

  • miles
The paint on the front hood and also on the roof above the driver side is chipping away and peeling for no reason. It started about 24 months ago as a small chip on the roof right at the windshield above the steering wheel. Thought is was perhaps from a rock. Now that small chip has grown, the metal that was under it has started to rust, there are also now multiple chips and peels on the front hood in multiple places.

- Saint Augustine, FL, USA

problem #50

Jul 012021

Sorento

  • miles
The pearl white paint paint on the vehicle is pealing on the hood, roof and doors. It started last July and there is new places popping up all the time

- Stafford, VA, USA

problem #49

Jul 072022

Sorento

  • miles
Paint started peeling. I thought it might have been a rock chip but it got worse in about 2 weeks.

- Saint Martinville , LA, USA

problem #48

Jun 232022

Sorento

  • miles
Rear door larch fell off. This is a documented problem with this vehicle. Kia dealerships have been unhelpful to resolve this issue. I feel this is a safety item with a recall on the 2015 models. Latch is made with cheap plastic, and many kia-€™s have this issue. Thanks, Steve Ritchie

- Little Rock, AR, USA

problem #47

Jun 032020

Sorento

  • miles
Have a 2016 Kia sorento 93000 miles it is pearl white the paint is coming off peeling off, chipping off

- Madison, TN, USA

problem #46

Jun 032022

Sorento

  • miles
The driver side rear door handle does not open the door. The door is able to be opened from the door handle on the inside, and it can be locked and unlocked. This could create an unsafe situation in which a parent is unable to reach a child in the second row who needs assistance. Having two methods of entry and egress (i.e. a driver side and passenger side rear door) in the second row contributes to the safety of the car, and having one entry/egress while another entry is impaired could present a safety issue. The car has not yet been brought to a service center for evaluation, and the car has not yet been inspected for the issue. There were no warning lamps or messages indicated by the vehicle. Leading up to the driver side rear door handle malfunction, the door handle was noted to have a weaker tactile "click" feeling that is typically sensed when the door's latch actuates to open it.

- Cleveland Heights, OH, USA

problem #45

May 152022

Sorento

  • miles
My paint is peeling. KIA SORENTO SNOW WHITE PAINT PEELING CHIPPING AND DELAMINATION

- Waynesville, OH, USA

problem #44

Mar 172022

Sorento

  • miles
Paint is peeling while driving obstructing my view and potentially other drivers

- Brick, NJ, USA

problem #43

Apr 192022

Sorento

  • miles
The paint on my 2016 Kia Sorento it's peeling off. I went to the dealer where I purchased it and still owe $10,000 they do not want to help me.

- North Hollywood, CA, USA

problem #42

Aug 272021

Sorento

  • miles
The car was purchased new in 2016. Paint began peeling above the passenger door August 27, 2021 at the dealer service center carwash after a routine oil change. Its been peeling more since then. We have read of other owners having very serious paint peeling on there Sorentos. Estimates to repaint the panel are up to $1000. The car has 71,000 miles on it.

- Tucson, AZ, USA

problem #41

Oct 282021

Sorento

  • miles
On October 28, 2021 the hood paint suddenly started to peel in large chunks. This occurred without warning as previously there was no peeling paint. These pieces stuck to the windshield and were a driving safety hazard as they obstructed clear view. This is evidence of a clear failure of the factory paint to properly stay adherred to the body of the car. This vehicle is available for inspection and photo evidence is also available. This problem has been confirmed by a local Kia dealership. There is also abundant evidence of this being an ongoing issue online in Kia Consumer forums. When reaching out to Kia Corporation directly we were given no assistance in rectifying this issue.

- Lakeland, FL, USA

problem #40

Jun 092020

Sorento

  • miles
Stock paint is continuing to peel off of the car for no reason. No accidents, or anything self inflicted that would contribute to the paint chipping.

- Winter Garden, FL, USA

problem #39

Sep 122020

Sorento

  • 60,000 miles
The paint started peeling from the hood of my car 2 years ago. It started as small cracks, so I ordered paint repair pens from Kia and tried to repair it myself, but it did not work. Now it has expanded to bigger areas. Afraid to wash the car because all the paint may peel off.

- Marietta, GA, USA

problem #38

Mar 132021

Sorento

  • 55,650 miles
Tailgate electric release fails to unlatch the tailgate. Pulling the emergency release does not open the tailgate either. A warning appears in the gauge cluster suggesting that the tailgate is not closed, and the vehicle does not signal that all doors are completely locked after attempting to lock the vehicle. This issue has been previously repaired by a Kia dealer.

- Ithaca, NY, USA

Read the next 20 complaints »