10.0

really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
2 / 0
Average Mileage:
15,934 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Kia Sorento:

Unsubscribe any time. We don't sell/share your email.

problem #99

Aug 012025

Sorento

  • miles
I now believe I've had a lemon. Since I purchased my car in 2016 they have been trying to diagnose a smell from the exhaust and started replacing parts, this was in Miami. Then for a few years in Vegas the car spent months at the dealership trying to fix a burning oil issue which I've been told there is a known problem with the turbo still isn't fixed. From the first year I had paint peeling on my snow white pearl color which has numerous forums about KIA/Hyundai paint issues especially with my color. I had them repaint the hood which took twice after the bad job the first time. I saw little bumps in the paint which I thought was over-spray from that incident and now I have peeling from one of those spots which is how they form from what i read. My car is 2016 but only has 65k miles. The spot now is getting bigger by the week, the rain isn't helping. there are other spots around the edges and a big spot on the roof and others I've already filled in with a paint pen which looks ugly. If you see my car, inside and out it looks pretty close to new from the way I've taken care of the car. The paint started in August of 2016 but most recently 2025. The engine issues were day one but most recently 2024 they fixed a cylinder that got a hole in it after consuming all the oil and it seems to be headed down that path with the remedy they are offering at KIA. The engine and paint should be convered under a class action lawsuit or recall to hold them accountable and fix the issues.

- Raleigh, NC, USA

problem #98

Dec 311969

Sorento

  • miles
manufacture paint peeling all over my car

- Jacksonville, FL, USA

problem #97

Nov 152024

Sorento

  • miles
Paint on our Pearl White 2016 Sorento is beginning to delaminate on the front of hood and the two pillar posts. It began as a small bubble and continues to spread and chip off. Several quarter-sized spots now and two hand-sized places.

- King George, VA, USA

problem #96

Apr 042025

Sorento

  • miles
I purchased my Kia sorento in August of 2024 in April 2025 my Kia went into limp mode p1326.? It was determined to be part of the ksds recall but all they did is replace the sensor.? Something caused that sensor to go off and I feel they just masked the problem.? ?At the same time in April I was told that there is a severe case of oil consumption that the Kia dealership requested information i do a $700 engine cleaning but actually made the oil consumption worse.? ?Also just in the last 11 months ive had excessive paint issues where overall there's random chips, then peeling on the hood, side of the windshield and top of vehicle.? I messaged Kia USA where I was informed neither situation is covered under warranty.? ?My thoughts on oil consumption is i myself and the previous owners via carfax show consistent maintenance which in turn make it seem to be a manufacturer issue.? I'm in imperial MO 63052 USA? Not sure if your company can help or refer me to someone who can.?

- Imperial, MO, USA

problem #95

Jul 232025

Sorento

  • miles
Paint peeling everywhere an innocent burning excessive oil.

- Conroe, TX, USA

problem #94

Aug 092023

Sorento

  • miles
Pearl white paint on hood is peeling

- Levant, ME, USA

problem #93

Apr 032025

Sorento

  • miles
The paint on my pearl white car is peeling off.

- Johnstown, CO, USA

problem #92

Mar 032025

Sorento

  • miles
The paint on our Kia Sorrento is chipping and flaking off.

- New Freedom, PA, USA

problem #91

Sep 272024

Sorento

  • miles
The paint on my vehicle has started to peel and is increasing getting worse. Will Kia repaint my car. It's looking very bad

- Watkins, CO, USA

problem #90

Sep 092024

Sorento

  • miles
Vehicle has paint that is delaminating in numerous places. It starts as a raised area then the paint just flakes off leaving bare metal exposed. My vehicle value has gone down and the cost to repaint is over $4000 because the damage is not isolated to one area, but is scattered across all sections of the car body. The paint color code is SWP, Snow White Pearl. We have been to the Kia dealership where the car was purchased new. They said we would have to call Kia corporate, which we did, but their answer was for us to pay out of pocket for repainting and then TRY to get reimbursed from them. Corporate told us they were not taking any action for paint beyond the 3 year / 36K warranty period.

- Fayetteville, TN, USA

problem #89

May 262022

Sorento

  • miles
Paint chipping/peeling severely from hood and top of car

- O Fallon, MO, USA

problem #88

Aug 172024

Sorento

  • miles
The paint is bubbling up and peeling/chipping off on the hood and roof. Color is snow white pearl

- Gainesboro, TN, USA

problem #87

Aug 012023

Sorento

  • miles
I have the Pearl White paint on my 2016 Sorrento and the top front, hood and pillars are all delaminating. I have tried to touch up paint some areas but it has gotten too bad to keep up. The paint is peelin g now all over the car.

- Vista, CA, USA

problem #86

May 062022

Sorento

  • miles
Body paint has started peeling. Local Kia dealership acknowledged frequency of defect however corporate denied claim due to being outside of original warranty. Advised to pay for new paint with possibility of reimbursement.

- Suisun City, CA, USA

problem #85

Jun 142022

Sorento

  • miles
The paint color - white pearl- is peeling off the hood of the car.

- Lithia, FL, USA

problem #84

Jun 082024

Sorento

  • miles
2016 Kia Sorento with 80,000 snow white pedal paint peeling at a rapid paste. Factory defect

- Fall River, MA, USA

problem #83

May 232024

Sorento

  • miles
The paint on my car is peeling off. Attached is pictures of the top of the back door window(In back of the driver-??s seat)and the flap on top of the back window.The paint is Snow White.

- Montebello, CA, USA

problem #82

Jul 222023

Sorento

  • miles
I have a 2016 KIA Sorento. The paint is pearl white and it is peeling. The peeling is on the hood, roof and A pillars so far.

- Colton, CA, USA

problem #81

Apr 012022

Sorento

  • miles
The Snow White Pearl paint on my Sorento has started chipping and peeling away on the hood, front quarter panels and roof. This is leading to rust which is quite concerning. It is understandable that environmental factors such as road debris might cause chipping but this is an issue that appears to have affected a large number of people with the same paint color and the rapid deterioration of the paint covering the vehicle is not indicative of normal wear and tear.

- Holden, MA, USA

problem #80

Apr 082024

Sorento

  • miles
A rain storm came and I left my car out of the garage and the rain peeled off huge parts of my paint. There is no reason that my car last paint should have been washed off from rain.

- Ozark, MO, USA

Read the next 20 complaints »