10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 32,502 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Sparks coming from battery box, lights in dash go off and on can not acceleration and back axle is loose. I bought this used in dothan Kia last yr. The car just went down past 2 months. Can't drive my expensive car
- Dohan, AL, USA
I have had 4 situations where when my car is started, the dashboard warning lights vome on. On two of these 4 occasions, when I attepted to shift from park, I could not and the power locks started malfunctioning. All times the car was stationary. The dashboard reads check TPMS system. The Kia dealership cannot duplicate the problem so believe since they cannot duplicate the problem, there is no problem. O have provided them with the photos and video of the incidents.
- Lilburn, GA, USA
When driving check engine light comes on an my vehicle will just stop or go into an idle mode. Then my vehicle will not accelerate. We were on a 65 mile an hour hwy and my family could have been killed it was very scary. Called Kia dealership an they could care less.
- Montgomery, TX, USA
Since I've bought the car motor was burning oil, mechanic said the motors where junk and since I have to change my oil once a month and it still continues to burn oil. My oil light has not worked since we bought it, I will add. Also sometimes my car stalls and doesn't want to start or is delayed. Now the check engine light come on and throws the code P0014. I have taken it in for 3 recalls already and now they won't fix anything since motor is over 60,000 miles but when we call ed before hand to get it fixed they said they needed so many consecutive oil changes and records before they did anything now it's not under warranty convienetiy. I will never own another Kia I have never had so many issues.
- Mount Enterprise, TX, USA
Yesterday I was approaching a yellow light. The light changed to red as I was coming to a complete stop. I was at a complete stop waiting for the light to change so I could make a left turn. Suddenly the truck shut off completely. I then put my foot on the brake and put the truck in park so I could try to restart it. The truck restarted with no problems. This is the second incidence of the truck shutting off completely. The first occurrence was in January or February of this year. I had entered a left turning lane and was at a complete stop waiting to turn left when the truck shut off completely. I again placed my foot on the brake and placed the truck in park. I was then able to restart the truck. I reported the first incident to nalley Kia stonecrest in lithonia ga when I was at my service appointment. They said they could not find anything wrong with the truck.I have also reported this most recent incident to them so they look into it at my upcoming service appointment on October 14th 2017.
- Lithonia, GA, USA
Traction control - our vehicle has sustained two incidents involving the traction control system. The first incident involved the traction control light on the dash illuminated intermittently while the vehicle was moving. The vehicle was turned off then back on the light would go off. The dealership evaluated the problem but could not duplicate the incident. Several months later, the vehicle was in motion at approximately 25-30 mph, in a residential neighborhood, in a moderate right hand turn, and the traction light came on during the turn. The vehicle became uncontrollable when the vehicle steered towards the right and forced us to strike a curb causing steering and wheel damage. The vehicle was take again to the dealership and the manufacturer was contacted. We were told the steering sensor had failed but they could not determine whether this occurred as a result of the collision or if it failed and caused the collision. The vehicle has been at the Kia dealership for seven days, the engineering department responded to attempt to duplicate the problem and download data from the vehicle's computer but we have not heard the status as of the 8th day. We are concerned for obvious reasons and feel there's an issue affecting the traction control system which affects the steering. Now that a collision has resulted in the failure of the system, it has been very difficult to gather information from Kia and feel there may be other incidents that have been overlooked as simple collisions. No documentation has been provided by the dealership relative to either incident at this time.
- Grand Terrace, CA, USA
The Kia Sorento 2016 my family and were driving and the car went into "limp mode" on a busy street. We nearly has an accident. It was towed to the dealer. The dealer did not know why it occurred. They said they secured the wiring and returned the car to us. Approximately a week later the car went into "limp mode" again on another busy road again putting us in danger of having an accident. It was towed to the dealer. They said that they then replaced the throttle. We are not confident it will not occur again.
- Tenafly, NJ, USA
2016 Kia sorrento purchased on June 30, 2015. Time line 6/30/2015- purchased vehicle at fredy Kia in houston, Texas. 7/3/15- started having issues with indicator lights/brought in car to dealership 7/11/15- vehicle would not shift gears and was unmovable. I had to get it towed to dealership. Numerous indicator lights were on. 7/11/15-7/14/15- vehicle was in the shop at fredy Kia in houston Texas. I had to rent a car. 7/14/15- picked vehicle up and one indicator light still came on (showed the customer service manager) 7/16/15- all indicator lights, including check engine lights started coming on, the air conditioner began blowing hot air and car shut off again. Car was towed to westside Kia for service.
- Katy, TX, USA
- Peculiar, MO, USA