The contact owns a 2016 Kia Sorento. The contact stated that while driving at 15 MPH, she attempted to park the vehicle in her driveway. As the contact tapped on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal and steered the vehicle out of the way of her home. The contact ran over a gutter and a bird feeder before applying the emergency brake, which stopped the vehicle. The contact was uncertain if any warning lights had appeared on the instrument panel prior to the failure. The contact was not injured, the air bags did not deploy, and a police report was not filed. The next day, the contact had the vehicle towed to a dealer. The contact was informed that rust was discovered on the vehicle's brake rotors; however, they had yet to determine the cause of the failure. The contact stated that the engine had been replaced almost a month prior to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 83,000.

- Rogersville, TN, USA

My 2016 Kia Sorento (VIN: [XXX] ) has suffered a head gasket failure due to a known manufacturing defect identified in a Kia Technical Service Bulletin (TSB WTY035). The defect causes head gasket failure, which in my case has resulted in external oil leakage. While Kia issued a TSB acknowledging this defect, they are denying warranty repair on a technicality -?" stating that the failure must involve coolant entering the combustion chamber to qualify, despite acknowledging the underlying part defect. The vehicle-??s engine is losing oil through the failed gasket, and the issue poses increasing risk of engine damage or sudden performance loss. Kia-??s denial is inconsistent with the intent of the warranty and the federal Magnuson-Moss Warranty Act. This problem affects vehicle function and reliability. It is also being experienced by other owners of the same model and engine. I am filing this complaint so NHTSA is aware of this known defect and the manufacturer's refusal to take accountability unless the failure meets arbitrarily narrow criteria. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Albany, OR, USA

Put vehicle in park while waiting at a gas station. It won't come out of park. Managed to get it to the pump, and used a screwdriver to bypass the shift lock control, and was able to drive home. With the bypass enabled, it puts my family at risk while driving. The car can shift without the brake being applied. I looked this problem up and it is extremely common with Kia Sorento (the BCM fails, and it's not an affordable fix).

- Washougal, WA, USA

The shift interlock system stopped allowing the car to come out of park however the vehicle would still roll when in Park, have to do a manual override to take it out of park but it will hesitate on the highway. I have had too many near miss accidents with this vehicle. Especially due to my break lights working intermittently although they've been replaced. I'm not sure if it's electrical (my locks would randomly lock and unlock) or due to the shifting gear.

- Austin, TX, USA

Shifts hard at first crank up.

- Bennett, NC, USA

The engine failed while driving. The dealer noted in case details they observed excessive scoring on the cylinder wall and damage to the piston ring, as well as a significant reduction in compression. Despite these findings the dealer and manufacturer said the repair "would not be covered under the PI campaign for engine failure" and "was not related to an engine rod bearing failure." Note that the dealer did not inspect the rod bearings. Worn or damaged connecting rod bearings can significantly reduce compression by allowing excessive piston movement and causing a leak in the combustion chamber. Moreover, excessive scoring on the cylinder wall indicates that the metal from failing connecting rod bearings has been scraping against the cylinder wall, leaving deep scratches and grooves, likely due to excessive wear on the bearings, causing significant damage to the piston and cylinder assembly. This model vehicle should have been included in the recall concerning connecting rod bearings that affected other Kia model vehicles.

- Hancock, NH, USA

We experienced a large oil leak from the vehicle. Towing it to the dealer, we are told the oil feed pipe to the turbo charger part number 282402gta1 has failed spewing oil out of the turbo area. There are many recalls for similar parts on other Kia / Hyundai Models with 2.0T and 3.3 engine models. The dealer is telling me this is not covered by KIA. This is a safety concern of oil spewing from the engine which can get on hot exhaust components as well as burning from the engine compartment. My vehicle is currently at the dealership waiting to escalate the concern.

- Colorado Springs, CO, USA

The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V612000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the shift lever was easily moved without the brake pedal being depressed. The dealer was contacted, and an appointment was rescheduled several times. The contact stated that once the parts were available, the dealer informed the contact that there would be a charge to replace the shifter assembly, even though the VIN was included in the recall. The manufacturer was made aware of the issue and assisted the contact with scheduling an appointment with another dealer. The failure mileage was 134,000. Parts distribution disconnect.

- Verona, NY, USA

I am financing a 2016 Kia Sorrento from the Burns Ford of York by here pay here of South Carolina I had the car for less than two weeks and the car would not go in park and sometimes it would not come out of park. I am trying to find all recalls that have been fixed on the car before vin# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- York, SC, USA

The contact owns a 2016 Kia Sorento. The contact stated that after shifting the vehicle into park(P), the gear shifter would fail to shift out of the park(P) position. The contact would be forced to use a screwdriver to open the shift lock release button in an effort to shift gears. The contact also mentioned that the check engine had appeared on the instrument panel. The contact used a code reader that determined that the transmission range sensor circuit was defective and needed to be replaced. The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was 162,747.

- Warren, PA, USA

While sitting in park the parking shift level assembly was bumped by a hand bag by someone getting in the vehicle car shifted out of park into reverse and began to roll backwards while the person was still getting in the car. At the time the driver did not have any foot on the brake Or accelerator. Further discovery show that the car could be shifted out of any gear Including park at any time without applying the brake.

- Orlando, FL, USA

Unknown component or system failed. My car suddenly stalled while on the highway, not allowing me to increase speed (over 40 mpg) and then stopped. I was scared to death when that happened on the highway as we could have been hit by other vehicles. I was able to restart it but it kept doing it, gradually reducing my speed to 20mpg then a lamp warning sign appeared. The car only has 50,000 miles on it and no warning light or prior failure before this happened on 11/29/2024. I took it to Kia for inspection and they told me if the engine will have to be replaced, it will take 3 months. They took my car in for inspection and I am now 10 days without a car and I have not yet heard from Kia.

- Fairfax, VA, USA

The contact owns a 2016 Kia Sorento. The contact stated while driving at various speeds, the transmission was slipping, the engine was consuming an excessive amount of oil, the vehicle lost motive power before the vehicle stalled. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The contact stated that the engine had recently been replaced due to the failure. The manufacturer was not yet contacted. The failure mileage was 108,000.

- Richlands, NC, USA

I had a catastrophic engine failure on the interstate right before rush hour traffic WITHOUT ANY warning. I was driving on [XXX] and heard a noise (sounded like something fell). Steering was a little wobbly then seemed ok for about 1min. Went to accelerate and could hear engine trying but could not accelerate. Shortly after the check engine light was flashing, oil light and battery light was on. I lost power. Thankfully I had started to move over to the farthest right lane and was able to get over to side of road before car stopped. This was around 2:50pm on a Tues right before Chicago rush hour traffic. Had to tow car to my mechanic who said a rod blew through engine and there is a piston in the oil pan. My mechanic recommended I have it towed to dealership for engine warranty. It's currently at Castle Kia in McHenry IL. They agreed a rod went through engine and there is a piston in the oil pan. Now dealership wants me to pay $1500 for diagnostics and to tear down the engine to see if it qualifies for an engine replacement. (said I wouldn't have to pay if under warranty, but they claim they can't determine unless engine is broken down). It was at my mechanic 1 week prior for an oil change. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lake In The Hills, IL, USA

I was pulled over by the state police. He said I had a few lights out including a brake light out. I got out to check. This was correct. I had just had my vehicle inspected so i was surprised. I went to leave I couldn't put it in gear at all. I had to over ride the shifter and use a pen to push in the tow button everytime I want to use my vehicle. I have to check my lights and make sure no bulbs are blown out again. This is a $1200 fix. It's recalled on certain 2016 kia sorentos but not on all of them when it is happening to all of us. Also I went to open my rear hatch and that to is now not opening at all. So that is also not a recall. I have a back hatch that won't open and i have to climb through my back seats and open it from the lever in the door frame and the shifter doesn't work. Please help us!! We need these recalls! If there is an accident it would be nice to open the back up from the key to grab things and run. Or to shift fast and hurry to get away from a robber. Or to just have my vehicle back again and stop doing this when there are recalls for vehicles south different Vin numbers but not mine so i have to pay so some one else can get it for free that's not fair kia corporate

- Spencer, NY, USA

driving @ nite on[XXX] [XXX] doing 70mph on cruise control all of a sudden my 2016 kia sorento loss power! then the instrument cluster lit up like a x-mas tree. check oil, check engine, and everything else in between was blinking on and off. very lucky there was an exit ramp up ahead and no vehicles on the right lane. safely got off the freeway and parked on the side of the road. very fortunate it was late nite because the area is usually busy during the day and vehicles usually be going 10 to 20+ above the 70 speed limit and my whole family was with. we waited about 10 min. to see if the vehicle would start back- up but no luck. called for a tow truck and a family friend came and pick up the wife and kids. kia service guy @ the dealership says the engine ceased and is waiting to here from kia hq. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Milwaukee , WI, USA

The contact owns a 2016 Kia Sorento. The contact stated while attempting to leave the residence, the vehicle hesitated and shifted out of gear independently. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 22V612000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was 15,000.

- Terrebonne, OR, USA

I purchased a used 2016 Kia Sorento during the used vehicle rise in pricing back in 2021. I owned a 2012 Hyundai sonata (which also required an engine replacement), but I my grandmother's car died, and I needed a better vehicle for a new job. June 16th I was driving with my daughter at around 9am and suddenly the vehicle started to shake and loss of power with the radio system beeping all dash lights flashing "engine system component" and check engine light remained on. (very similar to how my sonata died before engine replacement). I pulled over got the vehicle towed to my house due to it being a weekend and unable to reach a shop. I have a code reader, which I read the codes. Upon getting it to the dealer they said it was the Cam Shaft Phaser and new spark plugs, costing about $4800. As a single mother and one income I need a vehicle to survive (and still owing over $6,000) and pay my bills. Now here I am September 15, and I get an "engine system component" and check engine light back on. Now I have read so many similar issues on Kia blogs and nothing is being done to fix these issue and I am stuck with a vehicle that I still owe money on and overpaid because of COVID, and continues to break down. I'm disgusted with Kia as they could care less.

- Concord, NH, USA

My SUV is having all of the problems associated with a bad engine. This started a week ago and on Thursday, [XXX] my SUV completely stopped running and I had to get it towed to my residence. I had an ASE certified mechanic to check it out and he said your engine is BAD. I have had all of my required oil changes as well as servicing as recommended. I got this SUV in 2020. It has a little over 100,000 miles. I cannot afford a engine repair at this time. Please advice. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Darlington, SC, USA

The contact owns a 2016 Kia Sorento. The contact stated that when the vehicle was started, the vehicle failed to shift into an intended gear, and was stuck in park(P). The contact placed a screwdriver in the shifter to manually shift into the intended gear to drive the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.

- Mountain View, CA, USA