While driving on the parkway, the vehicle would not accelerate and would stall. After pulling over, vehicle would restart but repeated the pattern. Made it to Advanced Auto who ran codes and had the camshaft modulator changed. Vehicle made it back onto parkway. 40 miles from home, the vehicle began to shake, loose power, made loud sound and died. Towed home. Mechanic said out of oil but I had oil changed less than 1000 miles ago when vehicle purchased. New codes showed crankshaft position sensor. Changed part. Replaced starter and a new battery. Still nothing. Stating probable engine failure. I've only owned this vehicle for 2 months!

- Lexington, KY, USA

The contact owns a 2016 Kia Sorento. The contact stated while driving 60 MPH, the vehicle lost motive power. There were no warning lights illuminated. The vehicle failed to restart and was towed to the contact-??s place of employment. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. The VIN was not available.

- Indianapolis, IN, USA

My 2016 Kia seronto was fine wasn-??t throwing any codes not even the code that tells me my oil is low. But always kept it changed and maintained never had a problem with it only the code that says 02 sensor then I started having an exhaust leak near my engine it was getting so hot to the point it was catching my carpet inside my car on fire so I had to pull up the carpet that never bother me or made an issue for the car I was driving and it started knocking like a rod knock I check the oil and there-??s oil in it with no metal shavings or a creamy color to it. Car still starts gets louder when the rpms go up so I-??m just a bit confused to what happened when I kept my oil changed and my car never warned me of any problems and only thru a code for the o2 sensor I seen the recall for different Kia for the rod knock sensor detection so could that have happened to my Kia since it just messed up without any time of warning please let me know at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Morganton , NC, USA

Since 2019, the power steering for my Kia Sorento has failed on at least 30 occasions while my vehicle is in motion, placing vehicle occupants and nearby drivers at significant risk of a serious accident. All failures have the following in common: - Vehicle becomes very difficult to steer and requires significant arm strength to turn the wheel to either the left or the right - The red EPS warning light illuminates, no other warning lights nor alarms - The steering wheel feels a minor shudder before fully locking - Upon stopping them vehicle, placing in park, turning the engine off, and then turning the engine back on, the EPS warning light is no longer illuminated and the steering is restored ("as if nothing happened") - There no known common causes, such as vehicle speed, temperature, nor any other triggers which cause this error, as a driver, there is the distinct chance that it can happen at ANY time Documented instances8 with video include: 11/20/2021 8/2/2022 8/4/2022 8/18/2022 (highway speed, specified in Additional Details) 8/24/2022 3/13/2024 Kia America issued an "MDPS Warranty Extension Notice" on January 7 2022 which appears to be specific to this problem sine it references EPS warning light, however this is a categorically insufficient response by Kia since it offers no clear remediation to address the actual acknowledgment by the manufacturer of their problem, offering coverage "if the diagnosis indicates the condition" but stating "vehicle steering will continue to be operational" after EPS illuminates. This is false since a person of my size is unable to operate the steering I have taken the vehicle to a Kia dealership for this problem on several occasions, including 2/7/22 after receiving the above "warranty notice, " however their equipment is incapable of finding any record of the problem using any advanced OBD scanners, nor able to replicate the problem through driving since the problem is random, hence Kia will not repair under warranty.

- Monrovia, CA, USA

While driving this evening my power steering light came on and shortly after I lost all power steering. Had I not been strong enough while pulling out of the flow of traffic I would have lost control and hit a vehicle or run off the roadway. After turning the vehicle off it would not restart without a jump start. This same vehicle had its engine replaced not long ago for a separate safety issue mentioned in ODI 11565586. Kia of America needs to be forced to fix the issues with this vehicle. Other numerous reports of these same issues exist. These issues need to be investigated and Kia held accountable. This vehicle is a lemon and still under warranty but I feel I have no recourse and I'm being forced to be without the vehicle I paid for for long spans of time. This vehicle is a huge safety issue for myself and others.

- Blythewood, SC, USA

We were driving on the [XXX] on [XXX] with a speed of around 70 miles per hour. We started to see a small amount of white smoke coming from under the hood and at the same time the truck started to slow down by itself unexpectedly and then started to jerk back and forth. No indicators showed up on the dashboard. The speed reduced quickly and hitting the gas pedal did nothing to accelerate our speed. The white smoke started to increase and it became difficult to see. We then saw the temperature gauge go all the way up to hot out of nowhere. There were vehicles all around us and the passengers in the car started to yell to try to get to the shoulder. We had to maneuver very quickly through traffic with the car continuing to jerk at a very slow speed, which was very scary and dangerous. We were finally able to slowly get over to the shoulder. We turned off the truck. When we opened the hood, white smoke was everywhere coming from the engine and the coolant in the plastic receptacle was bubbling. The coolant looked like it was about to explode and the driver got burned trying to remove the cap. There was significant heat coming from the engine. The coolant then drained out of the receptacle. When we tried to start the truck again it would not start. We spend hours trying to get a tow to a shop in NJ miles from where we live in NY. Several days later, the mechanic in NJ took a look at the car and he reported this week that the head gasket is blown and that we need a new engine. We plan to tow the truck back to NY to KIA where we have the car serviced normally to have it looked at. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Oakland Gardens, NY, USA

My engine blew with no light to indicate there was even a problem with the engine.

- Salem, CT, USA

After parking and turning the car off, when restarting the vehicle the shift lock would no longer release to shift out of park. In order to shift out of park it requires the shift lock clip to be removed, a screw driver placed down and pressure applied to release the shifter. The vehicle was taken to the dealership to be assessed and owner was told it was the BCM and the entire component would need to be replaced as it is not sensing that the brake is being applied. There are no service or warning lights. The BCM controls several other safety features including park assist, the heated seats, and other electrical components Serious safety concern if the computer system within the vehicle is not able to detect that the brake is being applied. It could also lead to other electrical failures throughout the vehicle.

- Fort Pierce, FL, USA

Knock sensor goes bad. Car does not receive fuel to engine. Cuts off while driving and will not accelerate over 20 mph

- Rochester , NY, USA

A lot of oil in the floor. Oil Pressure Sensor Fail Lock of all doors are crazy (lock and unlock so many times)

- Gurabo, PR, USA

At 45mph or faster, when turning left.. the steering sticks briefly and the EPS (electric power steering) over-corrects it. Makes the steering wheel jump. So the driver has to perform constant corrections. I believe it-??s very serious safety issue.

- Flower Mound, TX, USA

Car got caught on fire while driving with my 5kids

- Chattanooga , TN, USA

the anti lock button does not work, kia will not fix it, they stated that there recall on it was for locks that can move the car forward and backwards. I've never used my anti lock button its down beside the gear shift so the only way I can drive my suv to put my car in drive, reverse etc to use the gear shift is by holding a screwdriver down in it the whole time and I complained to kia about that knows that but they won't do anything about it unless I pay out of pocket for something I've never even used since I had the vehicle/I'm not at fault for. I suddenly could not put my suv back in drive after cutting my car off at my daughter school in 2022 bc of the anti lock button being stuck or something of that nature and kia done nothing about it since, they turned my down to fix n/or replace it. And my dashboard is cracking by the airbag on passenger side from the top all the way down unknowingly on its own. Also my engine light suddenly comes on and stays on for days then goes off and that happened on several occasions/ twice so far, kia was notified about it and said if its not jumping or flashing I'll have to pay to get it checked.

- Shorter , AL, USA

Car ran fine until we stopped for gas, went to get back on the highway when the car wouldn't accelerate >25mphs, almost got hit from this. The car was then towed to the near by Kia dealership and they found that it was a compression issue with a known issue in the engine and now we need a new engine or scrap the car. Kia is not willing to fix their horrible product and has told us to just suffer.

- Corinth, NY, USA

AUG. 5, 2023: CA Steering wheel locked when trying to change lanes. Managed to turn left but went over the curb. It drove well when going straight but could not turn steering wheel. Glad I didn't go on the Freeway. Managed to stop but didn't turn off car due to too hot outside. Called towing, then a family member told me to turn car off, hesitant due to weather, too hot. It worked. TowTrk driver checked under hood and saw no problem. I then drove to dealership and left it there to diagnose. It is till in shop 6wks. It is the steering wheel wiring I am told. Now waiting for a part. Maybe this week. Love the KIA but it did me wrong. Cannot trust it anymore. That is too bad it is an awesome vehicle to me except for the problem. warning came on as incident happened. Manufacturer personnel inspected. Happy no accident just fear of not being able to manage steering easily. I drive a curvy and high altitude road. That really scares me n for any passangers.

- Fresno, CA, USA

my car got stolen and have had really bad service on kia end i got insurance to pay for most would like at least my $500 debuctable back

- Nampa, ID, USA

After I got the for my car. I took my carto a mechanic. He ran several test and concluded that my car has an electrical problem.

- Arlington, TX, USA

Shift lock does not come out of park. Started September 2022. Excessive oil burning 2 quarts a month( every 500 miles) Started June 2022 Low oil light does not turn on ever Electrical issues. Locks turn on and of every time I open door. Check engine light is always on. Since I bought the car. Kia tried fixing but it didn't help. Now have engine failure.

- Waynesville, MO, USA

The oil pressure switch failed in our 2006 Kia Sorento with 46,681 miles. We purchased this car new from same Kia dealer that services it. The oil leaking from the pressure switch got onto the exhaust manifold, and lots oil had traveled through wiring harnesses and got inside electrical connectors including half filling inside the computer unit ECM/ECU? main pin wiring connection. After searching online I found that many other people have reported the same oil leaking problem with the oil pressure switch in various Kia vehicles, though the Kia dealership told me there is no recall for it. This was surprising to me especially when I noticed smoke coming off of manifold when I took it to the Kia service center, and when their repair service man sent me a video from Kia showing the amount of oil that leaked up the wires inside of harness into the electrical pin connections going to the car computer system. I do have a copy of this video. This seems very concerning to me and makes me worried.

- Pflugerville, TX, USA

I have been calling Kia corporate for a year now. They will put me on hold or transfer me until they think I give so they disconnect me! I finally got a supervisor on the phone to help me and he was very rude. I told him that -??I knew Kia did not want to have a situation where one of their vehicles caught on fire with children in it-?? and his answer was -??ma-??am that happens all the time-??. They have not fixed the seven recalls that are on my 2016 Kia Sorrento. Not one out of seven. I asked for whatever was fair, I buy back, I trade, whatever was fair for both parties, and asked to speak to that gentleman-??s [XXX] Supervisor so she could listen to that call. When I got a callback, she did apologize or say anything about the car and then she had [XXX] call me back again so that he can tell me that in the state of North Carolina, there was nothing they could do for me because he cannot do a buyback, and he cannot do a trade-in. I know that is incorrect. I have friends and family that work at Car Dealerships and one place is Chrysler Dodge. We got this car because we had a two year old and I had done research for six months and wanted it so bad and they only had it for two days. They never even had time to check it out but they still sold it to us. I still got some of the man [XXX] information that was the previous owner. If they looked it over so well, why did I have to drive back there twice to get head rests" Why when I brought all this information up to them" Did they throw me straight to Kia corporate. We bought this vehicle at Bob King Kia in Winston, Salem North Carolina. I don-??t expect a telluride from 2023 to pull up with a bow on it. I do expect to be treated like a fair consumer, so I have something to say to drive my child in. It got to the point where my best friend let us buy her minivan. Literally having to get out to check if there-??s fumes smoke my door handle broke there was a recall, there-??s a recall on the hatchback it doesn-??t open anymore etc INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION

- Greensboro , NC, USA