1.9
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 84,341 miles
About These NHTSA Complaints:
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The contact owns a 2016 Kia Sorento. The contact stated while receiving a routine oil change, the mechanic noticed that the vehicle had no oil in the engine. The mechanic added oil but then noticed that the oil return line was leaking. The dealer was contacted and stated that they are aware of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 162,000. The VIN was not available.
- High Point, NC, USA
In the past year my vehicle has exhibited a high consumption of oil. At present it has 92000 miles. At last check it consumed 1.7 quarts of oil in 750 miles. I have done as request by Kia. They request I do an oil change at the dealer followed up by checks at 1000 miles ( 2 quarts low). At the check at 2000 miles it was again 2 quarts low. They performed what they called a combustion chamber cleaning that was again followed by a check at 1000 miles (1.1 quarts low). After the next check it was at the 1.7 quarts used in 750 miles. Although Kia advertises a 10 year 100000 mile warranty they are excluding me from repair because I am the second owner. I did purchase an extended warranty for 4 years and up to 100000 total miles but I didn-??t find the problem until March / April of this year. Kia admits this was caused by soft, improperly heated rings but will not offer any assistance to alleviate the problem. Do I have any recourse with Kia on this and can you help?
- Pottstown, PA, USA
- Lake In The Hills, IL, USA