10.0

really awful
Crashes / Fires:
2 / 7
Injuries / Deaths:
1 / 0
Average Mileage:
10,170 miles

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« Read the previous 20 complaints

problem #35

Jun 112021

Sorento

  • miles
Paint of my 2016 is chipping off

- Williamstown, NJ, USA

problem #34

Jun 082021

Sorento

  • miles
I parked the car to wait for my daughter and after she got in the car I couldn't shift out of park.

- Lawrenceville, GA, USA

problem #33

May 232021

Sorento

  • miles
Engine started -??knocking-?? while driving. Checked the oil, there was no oil, added oil, and car wouldn-??t start back up. Engine smelled like something was burning (electrical burning smell) now I-??ve been informed my engine will need to be replaced

- Baltimore , MD, USA

problem #32

May 212021

Sorento

  • miles
The driver's side rear exterior door handle fell off in my hand. In the event of an emergency, this prevents me from accessing the backseat without going to the opposite side of the vehicle. Upon a google search, there are countless others who have experienced this same issue. I have contacted my local Kia dealership to have this replaced, pending the part is in stock.

- Shelby, NC, USA

problem #31

May 022021

Sorento

  • miles
For about a week my car had a terrible smell of fumes, nor air or heat. It then started over heating. I parked it and had it towed go the dealer. It was still under warranty and we were told it was a head gasket issue. Then they tried moving the car and the entire engine blew. The dealer has already had my car a month and told me they have no received a new engine and don't know when they will. After looking into I see many cases where 2016 kia Sorentos are over heating catching fire and blowing

- Factoryville, PA, USA

problem #30

Apr 022021

Sorento

  • 76,622 miles
The paint near the top of my windshield is peeling off.

- Sipsey, AL, USA

problem #29

Jan 302021

Sorento

  • 115,000 miles
Problem occurred around 115000 miles. The problem surfaced as the heater failing to provide heat. Initial diagnosis from repair shop was a cylinder head gasket leak. A second shop diagnosis was a bad thermostat. The thermostat was replaced but several weeks later car overheated with smoke also coming from tailpipe

- Woodbridge, VA, USA

problem #28

Nov 012020

Sorento

  • miles
Shifts are going into 2nd. Down shifts hard when stopping. When I say it shifts are it jerks. Typically stopped after shutting car off and restarting. Now will not stop

- Edinburgh, IN, USA

problem #27

Sep 132020

Sorento

  • 65,000 miles
Driver's side mirror: Side mirrors automatically lower when in reverse, but the driver's side mirror will often aim too low--almost straight down at the ground. Once in drive, the mirror will reset to the incorrect position, often too high - aiming toward the sky.

- Plainfield, IL, USA

problem #26

Mar 012020

Sorento

  • miles
My 2016 Kia with pearl white paint is peeling very badly on my hood and roof. This is obviously a major problem or defect with the paint. I thought at first it was a rock chip but it was not. It is spreading all over the hood and roof.

- Hermanville, MS, USA

problem #25

Feb 102020

Sorento

  • miles
My ac/heater fan is no longer blowing out air. In addition, while braking, the brakes have always seemed to have not been performing as it should.

- Wilmington, NC, USA

problem #24

Jul 152019

Sorento

  • 83,000 miles
Driver door will not unlock or open from the outside. You can only O po on the door from the inside then when hitting the lock or unlock on key fob you hear a click, click, click noise.

- Bardstown, KY, USA

problem #23

Jan 242020

Sorento

  • 69,008 miles
When driving up hill the car went into limp mode on two separate occasions and the replace engine light began flashing immediately as I limped of the freeway barely saving my life, had my car towed where I am under warrantee and Kia refuses to replace my engine which burns almost every drop of oil in under 5000 miles, 66,000 miles

- Newbury Park, CA, USA

problem #22

Dec 302019

Sorento

  • 50,509 miles
I opened the left rear door and the handle came off. I opened the right rear door and the handle came off also. The vehicle was parked in my driveway. I put them back on which was difficult and upon arriving at my destination which was 20 minutes away the smaller part of the handle came off.

- Spring Hill, FL, USA

problem #21

Oct 022019

Sorento

  • 79,000 miles
The drivers door will not open from the outside. When inside vechile I can push the unlock button on my door and key fob but the lock will not unlock. The button for the drivers window button isn't working properly either the driver window button stays slightly up like it's out if place this happened the same moment that the drivers door wouldn't unlock. I can open it with the inside handle when I exit the vehicle. The vehicle was parked in my driveway when this first happened.

- Bardstown, KY, USA

problem #20

Jul 182019

Sorento

  • miles
S10 direct reply - a letter from a constituent who sent in a complaint regarding enterprise rental. Not congressional. The consumer stated the vehicle jolted into a ditch. The consumer was having issues having the vehicle recall repair completed. The manufacturer was notified.

- Great Bend, KS, USA

problem #19

Jun 242019

Sorento

  • 31,000 miles
I was driving on the interstate home from work and heard a popping sound and then a sudden explosion coming from the top of my car. When I stopped and checked the roof I found that my moonroof had a huge hole in it and the glass was shattered in the first panel. I saw nothing kicked up from any vehicles when I was driving and unless a meteor hit my car there was no evidence of anything being dropped on it while I was driving. I feel like the moonroof just shattered. It was a hot day but there was no changes in temperature that were dramatic.

- Denham Springs, LA, USA

problem #18

May 082019

Sorento

  • 109,000 miles
This morning 5/8/19, while driving to work, the sunroof in my 2016 Kia Sorento exploded while I was driving on the freeway. I was covered in glass along with the inside of my car. Luckily I was able to pull over from a high rate of speed and get off the freeway. I had to turn into a parking lot as glass kept shattering and breaking on me. Once I got home, my husband contacted peoria Kia who told us there was no recall on the car and we had to call Kia of America.

- Glendale, AZ, USA

problem #17

Feb 232019

Sorento

  • miles
My VIN cannot be found when using hte NHTSA recall form.

- Evanston, IL, USA

problem #16

Jan 212019

Sorento

  • 83,000 miles
Complete engine failure a lot of smoke

- Baldwin City, KS, USA

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