10.0
really awful- Crashes / Fires:
- 2 / 7
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 9,949 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The Pearl White paint is chipping off the hood. It looks horrible and needs to be fixed ASAP! The sunroof, back latch and BSD have all been -??fixed-?? by Master Mechanics but they are still not working correctly. The sunroof is slow closing and won-??t close all the way. The back latch won-??t open most of time without you getting it started. It also makes a horrible noise when it closes. The BSD doesn-??t work at all.
- Starkville , MS, USA
Vehicle displayed intermittent overheating on temp gauge. Fans would run for extended period on shutdown. White smoke from exhaust on first start up in the morning. No check engine light. Had vehicle towed to dealership. Failed hydrocarbon test, meaning seal between combustion and coolant compromised. Many complaints online regarding stripped threads in engine block causing bolts to loosen and and seal to fail. Kia is aware of issue and fixes or replaces engine for original owners. Company is knowingly defrauding the public by not issuing service bulletin or recall to original owners to have problem corrected before subsequent ownership. Subsequent owners are left with a $7000 liability on the purchase of a used $15,000-25,000 car, along with an uneasy feeling the same thing may happen to the replacement engine. I am starting a class action law suit in Indiana.
- Franklin, IN, USA
Paint of my 2016 is chipping off
- Williamstown, NJ, USA
I parked the car to wait for my daughter and after she got in the car I couldn't shift out of park.
- Lawrenceville, GA, USA
Engine started -??knocking-?? while driving. Checked the oil, there was no oil, added oil, and car wouldn-??t start back up. Engine smelled like something was burning (electrical burning smell) now I-??ve been informed my engine will need to be replaced
- Baltimore , MD, USA
The driver's side rear exterior door handle fell off in my hand. In the event of an emergency, this prevents me from accessing the backseat without going to the opposite side of the vehicle. Upon a google search, there are countless others who have experienced this same issue. I have contacted my local Kia dealership to have this replaced, pending the part is in stock.
- Shelby, NC, USA
For about a week my car had a terrible smell of fumes, nor air or heat. It then started over heating. I parked it and had it towed go the dealer. It was still under warranty and we were told it was a head gasket issue. Then they tried moving the car and the entire engine blew. The dealer has already had my car a month and told me they have no received a new engine and don't know when they will. After looking into I see many cases where 2016 kia Sorentos are over heating catching fire and blowing
- Factoryville, PA, USA
The paint near the top of my windshield is peeling off.
- Sipsey, AL, USA
Problem occurred around 115000 miles. The problem surfaced as the heater failing to provide heat. Initial diagnosis from repair shop was a cylinder head gasket leak. A second shop diagnosis was a bad thermostat. The thermostat was replaced but several weeks later car overheated with smoke also coming from tailpipe
- Woodbridge, VA, USA
Shifts are going into 2nd. Down shifts hard when stopping. When I say it shifts are it jerks. Typically stopped after shutting car off and restarting. Now will not stop
- Edinburgh, IN, USA
Driver's side mirror: Side mirrors automatically lower when in reverse, but the driver's side mirror will often aim too low--almost straight down at the ground. Once in drive, the mirror will reset to the incorrect position, often too high - aiming toward the sky.
- Plainfield, IL, USA
My 2016 Kia with pearl white paint is peeling very badly on my hood and roof. This is obviously a major problem or defect with the paint. I thought at first it was a rock chip but it was not. It is spreading all over the hood and roof.
- Hermanville, MS, USA
My ac/heater fan is no longer blowing out air. In addition, while braking, the brakes have always seemed to have not been performing as it should.
- Wilmington, NC, USA
Driver door will not unlock or open from the outside. You can only O po on the door from the inside then when hitting the lock or unlock on key fob you hear a click, click, click noise.
- Bardstown, KY, USA
When driving up hill the car went into limp mode on two separate occasions and the replace engine light began flashing immediately as I limped of the freeway barely saving my life, had my car towed where I am under warrantee and Kia refuses to replace my engine which burns almost every drop of oil in under 5000 miles, 66,000 miles
- Newbury Park, CA, USA
I opened the left rear door and the handle came off. I opened the right rear door and the handle came off also. The vehicle was parked in my driveway. I put them back on which was difficult and upon arriving at my destination which was 20 minutes away the smaller part of the handle came off.
- Spring Hill, FL, USA
The drivers door will not open from the outside. When inside vechile I can push the unlock button on my door and key fob but the lock will not unlock. The button for the drivers window button isn't working properly either the driver window button stays slightly up like it's out if place this happened the same moment that the drivers door wouldn't unlock. I can open it with the inside handle when I exit the vehicle. The vehicle was parked in my driveway when this first happened.
- Bardstown, KY, USA
S10 direct reply - a letter from a constituent who sent in a complaint regarding enterprise rental. Not congressional. The consumer stated the vehicle jolted into a ditch. The consumer was having issues having the vehicle recall repair completed. The manufacturer was notified.
- Great Bend, KS, USA
I was driving on the interstate home from work and heard a popping sound and then a sudden explosion coming from the top of my car. When I stopped and checked the roof I found that my moonroof had a huge hole in it and the glass was shattered in the first panel. I saw nothing kicked up from any vehicles when I was driving and unless a meteor hit my car there was no evidence of anything being dropped on it while I was driving. I feel like the moonroof just shattered. It was a hot day but there was no changes in temperature that were dramatic.
- Denham Springs, LA, USA
- Nashville, TN, USA