The contact owns a 2017 Kia Sorento. The contact stated that while the vehicle was started and running, the air conditioner failed to operate as needed. The contact stated that the front passenger-??s seat was moldy, and the sunroof had seized. Additionally, the sunroof headliner fell while changing lanes. A dealer was contacted. The vehicle was towed to the dealer, where it was diagnosed; however, the result was not provided. The windshield washer, the sunroof assembly, the reservoir pump, and the front axle seal assembly were replaced, and the vehicle was repaired. The manufacturer was notified of the failure, and informed the contact that the issue would be escalated to the corporate level and the dealer. The approximate failure mileage was 61,000.

- Lauderhill, FL, USA

The front seat head rests push the head way too far forward and actually hurt my neck/shoulders when driving. Manual says some models have fore-aft adjustable headrest. Unfortunately mine do not, as I found out well after I purchased the SUV. Did see same item in online discussions. My fix as suggested in online forum, was to turn the headrest around backwards. At least that prevented from the extreme head forward position, but also had to strap an additional cushion so that it was not too far back, as when you turn backwards it goes extremely far back. This is a known online issue and Kia should supply a proper adjustable headrest as this would be a safety issue in an accident.

- Charlotte, NC, USA

When your in the passer seat and the seatbelt not hook up it doesn't alarm to let you know your seatbelt not fasten. All there other vehicles do.

- Conway, AR, USA