10.0
really awful- Crashes / Fires:
- 2 / 13
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 22,400 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
On four different ocasions this vehicle completely died each time while going different speeds. One of these times I was in high speed traffic on an expressway, almost causing a wreck. The first time it died I was on a road going about 40 miles per hour, the second time the check engine light came on and it started making a surging sound. The third time I was in high speed traffic going 65 and it completely died, the fourth time I had just started driving and was going about 15 mph when it died.
- Sapulpa, OK, USA
This Kia Sorento makes a very high over-revving noise while driving up the street. The Kia often seems to try to find the gear it needs to be in while driving and makes a loud engine noise when going up hill or driving more than 20 mph. This Kia also makes a internal clicking noise when making right turns, which is often worse when turning on an incline. The engine has a loud rattle noise when started and the car is often hard to start, meaning when I turn the ignition key, the car may start 50 percent of the time on the first start.
- Akron, OH, USA
After 650 miles: Merging onto a highway: Engine rattled. Engine died. We coasted to the shoulder. We stopped. I put the vehicle in park. Smoke was coming from under the hood. Looking underneath, we saw the car was on fire. Initially the fire was under the engine. We got away from the car and called 911. The fire department came and put it out. By this point it burned the front 2/3 of the car. The car got towed to an automotive towing place.
- Pepperell, MA, USA
15-Dec-2016: Traveling approx. 50 mph during heavy traffic in marietta, ga, the vehicle had a complete loss of power therefore preventing the operator of said motor vehicle to have complete loss of control of the vehicle, (myself) thus, illustrating a serious safety defect. This issue could have resulted in serious injury, the loss of life of myself or other motorist, and or a catastrophic event to property and infrastructure. The engine light did come on during this incident and ever since I have been extremely fearful to operate my vehicle ever since. 2. 22-Dec-2016: Engine light, rpms accelerate, while vehicle is in park/ drive. I was parked and the rpms accelerated for no reason. I have video footage of this incident. 3. 05-Jan-2017: Engine light, rpms accelerate, while vehicle is in park/ drive. Vehicle wanted to accelerate while parked. Vehicle jerked when shifting into park or drive. Vehicle accelerated without applying any throttle. Accelerated very fast had to hold brakes with significant force to prevent from accelerating. I have video footage of this incident. 4. 16-Jan-2017: Engine light, rpms accelerate, while vehicle is in park/ drive. Vehicle seems to skip a gear when stopped and trying to accelerate. 5. front of vehicle shook and has problems accelerating coming from a complete stop or up a hill. Feels like it misses a transmission gear when trying to accelerate. 0-10 mph ok but 10-35 you have to press accelerator significantly, then over speeds. 3 different Kia dealerships including 5 incidents have taken place and and each have failed to identify the problem or make repairs. Kia corporate told the last dealership to park vehicle and not make an attempt to repair. Vehicle has been inoperable for 31 day total in Kia's custody (service repair center). Lemon law proceedings pending.
- Kennesaw, GA, USA
The contact owns a 2017 Kia Sorento. While driving 52 mph, the vehicle stalled without warning. In addition, while the vehicle was parked, the engine indicator illuminated without warning. The contact stated that the rpms malfunctioned without warning. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 11,700.
- Kennesaw, GA, USA
- Cumming, GA, USA