10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,488 miles

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« Read the previous 20 complaints

problem #4

Jul 112018

Sorento

  • 28,000 miles
The headlights turn off during night-time driving without warning. The dashboard indicator shows that the headlights are off. This has happened a total of 6 times when the lights are in the "automatic" position. This has happened at highway speed on a completely dark road, at highway speed on a lit highway, in parking lots, and in the village at 30 mph. We are using manual headlight mode at night until the problem is resolved. The cause of the problem is unknown.

- Poughkeepsie, NY, USA

problem #3

Feb 262018

Sorento

  • 22,000 miles
While on auto, headlights turned off when they should not have. Two times during dusk/twilight, and once during the night within a three week period. The time it happened at night, and the one time during twilight was on an unlit rural road. The occurrence during dusk was at a lighted rural intersection.

- Greenville, PA, USA

problem #2

Nov 132017

Sorento

  • 34,000 miles
The headlights have gone out on two separate occasions, while operating the vehicle at night with the headlight control in the auto mode. The headlights completely shutdown for approximately 2 to 3 seconds during this issue and automatically came back on. Both times this occurred at highway speeds with no other light source in the area. The vehicle has been checked by the local Kia dealer. The issue could not be duplicated by the service department and no trouble codes were found. We have been instructed to only operate the vehicle with the headlights in the manual mode.

- Boyers, PA, USA

problem #1

Aug 092017

Sorento

  • 10,000 miles
The headlights do not shine far enough for safe stopping in an emergency. Deer ran on to road and almost hit it.

- Williamsburg, VA, USA