10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,653 miles

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problem #116

Dec 022025

Sorento

  • miles
At night when I am driving, the headlight goes off. The light switch does not work on some settings. I never know when or where this dangerous situation is going to happen. Therefore, I try to avoid driving at night, as much as possible. This problem was addressed to Kia more than a year ago. They keep saying that they don't see a problem.

- Longview , TX, USA

problem #115

Nov 022025

Sorento

  • miles
My headlights come on even when the car is completely off for now reason

- Atlanta , GA, USA

problem #114

Oct 212025

Sorento

  • miles
When turning left, after the turn is complete and the multi function switch returns to home position, the right turn signal activates. This could lead to confusion by surrounding drivers resulting in safety concerns. At night, the headlights will randomly turn off while in auto mode while driving. Numerous times this happens and seems to be increasing in frequency. This is a serious safety concern as the visibility is limited to the driver and others on the road. Potential for a serious accident. After the vehicle is parked at the night, the exterior lights remain on all night if the headlight setting is in -??auto-??.

- Hudson, OH, USA

problem #113

Jul 012025

Sorento

  • miles
Headlights turn off at night when set in the auto position and turn on when the car is off

- Spring , TX, USA

problem #112

Apr 302025

Sorento

  • miles
When I drive at night with the headlights on, sometimes the headlights will all go off until I click the button a couple of times then they will come back on, and this scares me because it can cause a wreck when I can-??t see

- Evansville, IN, USA

problem #111

Oct 242024

Sorento

  • miles
When my head lights are on automatic, they will cut on and off on their own while driving at night! Completely off! My break lights also come and go. I have had the bulbs replaced and still have the same issue

- Gilbert, SC, USA

problem #110

Nov 012023

Sorento

  • 65,000 miles
The contact owns a 2017 Kia Sorento. The contact stated that while operating the vehicle, the front and rear exterior lights shut off unexpectedly. The contact turned off the light switch and then back on and the failure was fixed. Additionally, the vehicle had experienced excessive oil consumption, and engine oil was added shortly after having an oil change performed. The vehicle also experienced harsh driving due to the oil consumption failure. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 65,000.

- Harker Heights, TX, USA

problem #109

Jul 012024

Sorento

  • miles
Shifter isn't releasing from park. They state the Body Control Module (BCM) I been reading on this and it goes out with higher mileage Kia Sorento SUV. This is a safety hazard.

- Hesperia, CA, USA

problem #108

Jan 082024

Sorento

  • miles
When the headlights are on the "auto" setting they will sometimes turn off when driving. Speed or driving conditions do not seem to be a factor. There have also been 2 separate incidents where the headlights are on in the morning. This occurred when Noone had been in the car for hours and the keys were inside my home.

- Cincinnati , OH, USA

problem #107

Aug 042024

Sorento

  • miles
While in auto mode my headlights turn on and off randomly. This is very dangerous at night and has happened several times. When the head lights go off I can not see and no one can see me. There is no warning when this happens. The first occurrence was on August 4, 2024. Kia dealers say it has to be happening when I bring it in but the problem is intermittent. Many other owners have stated they have this same problem in online forums. Canada has issued a recall for this problem (Kia Canada: RC184).

- Fort Scott, KS, USA

problem #106

Oct 082021

Sorento

  • miles
When in auto-mode, the headlights randomly just turn off while driving which is a huge safety risk. This has been happening randomly every once in a while since at least 2021. It seems to be happening more often now. Also, the taillights are randomly turning on at night when the car is off.

- Somerset, NJ, USA

problem #105

Oct 012024

Sorento

  • miles
While I was driving at night, my headlights would turn completely off. Sometimes it would happen when I turned my blinkers on, sometimes when switching from high to low beam, and sometimes totally randomly. Lights were set to AUTO at the time. It-??s been extremely dangerous because most of the time I-??ve been driving on dark county roads. Have not taken it to a shop yet was trying to self diagnose the problem first. Found information online that this has been a common occurance with Kia Sorentos. No warning lamps light up.

- Niota, TN, USA

problem #104

Sep 152024

Sorento

  • miles
When in "auto" mode for headlights, the lights occasionally turn off while driving. I have to switch to "on" to get them to work again. Very dangerous obviously. Also, sometime the lights do not turn off, or turn on in the middle of the night when the vehicle is parked. Again, this is while in "auto" mode.

- Davis, CA, USA

problem #103

Aug 292024

Sorento

  • miles
The stalk appears to be failing, specifically when lights set to auto. The most alarming aspect of this issue is when head (and maybe tail) lights go out entirely while driving [at night]. This has happened several times, at various speeds, drive times, vehicle occupancy, etc. Additionally, the head and tail lamps will turn on randomly when the car is off and locked. This can happen both hours or days after parking and has been the cause of replacing two batteries within two years.

- Charlotte, NC, USA

problem #102

Aug 292024

Sorento

  • miles
Over the past couple of months my headlight are shutting off while driving at night. They don-??t come on when I start the car some nights. When they shut off it-??s hard to get them to turn back on. I-??m twisting the knob multiple times to get them back on while driving.

- Alton , IL, USA

problem #101

Aug 172024

Sorento

  • miles
I was driving down the highway at night and out of nowhere my head lights turn off. Leaving me and my daughter driving blind going 60 mph. Prior to that on the same night, I picked her up from work I was turning out of the parking lot where she works and the same thing happened but very quickly corrected itself. The area was lit up so it wasn't as noticeable. This is a very dangerous problem.

- Camdenton, MO, USA

problem #100

Aug 132024

Sorento

  • miles
My 2017 Sorento has been having issues with the headlights for the past 6 months. I keep them on auto mode and half of the time they don't turn on until I click them to "on" and switch them back to auto. There have also been a handful of times where my headlights turn off while driving. This is absolutely unacceptable and extremely unsafe. This needs to become a recall before someone is seriously injured, or dies.

- Vancouver, WA, USA

problem #99

Jul 302024

Sorento

  • miles
The headlight setting randomly changes from -??Auto-?? to -??Off-?? without any operator input. This happens roughly every fourth drive.

- Hendersonville, TN, USA

problem #98

Aug 032024

Sorento

  • miles
Driving 70mph, driving lights completely shut off. I was going straight with a car in the distance nobody behind. If my wife and kids were driving that would have been scary.

- Hemet, CA, USA

problem #97

Jul 132024

Sorento

  • miles
The lights go off on their own while driving. The lights go on on their own while parked and off.

- Lockport, IL, USA

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