10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,870 miles

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« Read the previous 20 complaints

problem #89

Oct 212023

Sorento

  • miles
Sporadically during night driving the headlights will go out. Headlights set to AUTO each time. Most recently while turning right. Had not used right turn signal.

- Indianapolis, IN, USA

problem #88

Oct 112023

Sorento

  • miles
While driving at night, headlights turn off.

- Green Bay, WI, USA

problem #87

Sep 062023

Sorento

  • miles
Headlights switch set in Auto position. Headlights turned on spontaneously, two different times while auto was off and locked. This resulted in battery being drained and auto would not start. This has not happened since switch was set to Off position.

- Seattle , WA, USA

problem #86

Sep 232023

Sorento

  • miles
I have had my lights to go off at night while driving.

- Valdosta , GA, USA

problem #85

Sep 082023

Sorento

  • miles
Headlights turned off on 3 occasions in the last 2 weeks. first i was driving on an unlit section of a residential thoroughfare, dark night and suddenly, while both hands on steering wheel, not having had any interaction with dashboard/radio controls, smooth section of roads (no obvious bumps) the lights turned off. I immediately fiddled with the steering column mounted light control switch, which did not give me an immediate relief, flipped it to highbeams and they worked. 2nd and 3rd time (yesterday 9/8/23) while on semi lit highway they again shocked me by turning off, i again toggled the light switch, this time highbeam flip did not work, i was doing 65 on a 70 and having lights turn off, with no reason, scary. 80,000 miles. i have had the light switch in automode.

- Frisco, TX, USA

problem #84

Sep 082023

Sorento

  • miles
1. During nighttime driving, the headlights suddenly go off. Headlights are on auto and it happens randomly. The first time it happened was in August 2023 and then on 09/08/2023 twice during night driving. 2. It's very risky to be in the dark on a rural road. I really worry for my family's safety. 3. I could not reproduce the issue, nor have I taken it to a technician or dealer yet. 4. Not inspected by the manufacturer, police, insurance representatives, or others. 5. There was no warning on the dash prior to that happening.

- Clayton, NC, USA

problem #83

Aug 032023

Sorento

  • miles
The vehicle headlights intermittently turn off while driving the vehicle.

- Georgetown, TX, USA

problem #82

Jul 272023

Sorento

  • miles
On many occasions while driving at night (happens almost every night when we are driving), the headlights turn off on their own. This is when the headlights are set to "auto". This is a very dangerous situation - especially when driving on poorly lit roads. When it happens, I can get the lights to come back on by switching from "auto" to "off" and back to "auto". Drivers should not need to do this. Apparently a lot of people with my (or similar) year Kia Sorentos have experienced this issue based on online postings.

- Allen, TX, USA

problem #81

Jan 032022

Sorento

  • miles
Regularly the head light-??s randomly turn off as well as the tail lights and break lights. This is absolutely terrifying! It has been happening for over a year and know one can fix it. This is a huge problem across 2017 & 2018 Sorrentos. There are multiple forms for it as well as mechanic discussion groups trying to solve the problem. This NEEDS to be a recall and fixed immediately before some gets hurt or worse!

- Patchogue, NY, USA

problem #80

Jun 112023

Sorento

  • 102,275 miles
The vehicle turns the headlights on while the engine is off, parked, and no occupants in the car and no keys in the ignition. I have experienced this multiple times. There are many other reports of this on the Internet as well. The multi switch was in the Auto position. I started the car, then turned it off, removed the keys, locked the doors and the lights went off. I checked on it later and the headlights had come back on (with the tail lights) while parked in my driveway. I then searched on the Web for others having this issue and there are many with this same year and model. This could run down the battery repeatedly, and also it is unknown if it is an electrical/fire hazard because something is clearly still activated after the car has been turned off.

- Joshua, TX, USA

problem #79

Jun 072023

Sorento

  • miles
The shift release has been replaced for 2017 kia sorento but now it is traffic light switch causing one of my car problems. In gas I spend 40 dollars a day for less than 110 miles of driving even with an full synthetic oil change just done is problem two. The speedometer is off by 3 to 5 I have had bmv and officers do their test on vehicle along with the head and tail lights being replaced every 6 to 8 weeks what am I to so with a vehicle that I am still paying on.

- Albany, IN, USA

problem #78

May 012022

Sorento

  • miles
When I am driving the lights will shut off even when they are on auto. I have to pull over and turn the knob back and forth till they come back on. Sometimes they turn off when I use my blinker. The lights will also stay turned on even when the car is turned off and doors are locked.

- Ocoee, FL, USA

problem #77

May 102023

Sorento

  • miles
Headlights in auto mode will randomly go off while driving without any change in ambient light. Dangerous on unlit roads.

- North Las Vegas, NV, USA

problem #76

May 252023

Sorento

  • miles
While driving at night on dark road 50 mph with lights on auto. Lights went out completely. Had to make hard stop and turn lights to on position.

- Delta, PA, USA

problem #75

Jan 012023

Sorento

  • miles
Lights will just turn off while driving and and the blinkers will not work. The horn will not work either. It happens all the time it doesn-??t matter if it-??s day time or night time.

- Huntington, TX, USA

problem #74

Apr 202023

Sorento

  • miles
Headlights shout off at night while vehicle is in motion. I have reported this issue to the manufacturer/dealership and was advised that vehicle needed to be brought in when issue is happening. Dealership is closed at night when issue occurs. No warning messages when lights shut off and first occurred 8/2021.

- Concord, NC, USA

problem #73

Mar 012023

Sorento

  • miles
When traveling when it is dark, the head lights will suddenly turn off. The indicator on the dash shows that the switch has been changed to parking lights. If you turn the switch on and off the lights will come back on. This has happened on approx 10 occasions. I documented the time and date of one of the incidents below.

- Belmont, NC, USA

problem #72

Mar 042023

Sorento

  • miles
Tonight (3/4/23) while driving in the dark my headlights turned off while driving 45 mph. This is the 2nd time this has happened. It happened last October as well. I turn on my brights, turn them off again and the headlights are working normally again. Both times that this happened, I was driving with the lights in auto mode.

- Portage , WI, USA

problem #71

Nov 182022

Sorento

  • miles
Headlights and dash lights will suddenly and randomly turn off while driving when using auto setting. Have experienced this multiple times.

- West Harrison, IN, USA

problem #70

Nov 222022

Sorento

  • miles
The lighting switch assembly has an issue that causes the headlights to turn off at random times. I have only seen it happen when the switch is on the auto setting, but that is the setting I most often use. When the lights go off, the instrument panel display shows that the switch has changed to the parking lights setting, but the physical switch has not been moved. The lights remain off for a few seconds and then switch back to the auto setting. I have also seen issues with the turn signals, such as when I make a left turn and complete the turn, the switch flips to the off position and then the right turn signal turns on by itself. This is a safety risk because the lights randomly turn off at night and it hinders my ability to see in the dark and for other vehicles to see me. It is also a safety risk because other drivers may react based on my turn signal being on, but I don-??t intend to move in the direction it is indicating. I have seen this happen multiple times over the past year, but not consistently. The dealer I brought it to was not able to reproduce the issue and did not replace the switch. A dealer has inspected it, but no other parties have. There is no prior warning or messages before it happens.

- Bloomington, MN, USA

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