2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,014 miles

About These NHTSA Complaints:

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problem #6

Aug 252024

Sorento

  • 104,082 miles
The contact owns a 2017 Kia Sorento. The contact stated that while driving at various speeds, the interior lights and headlights turned off and turned back on without driver's input. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 104,082.

- Mechanicsburg, PA, USA

problem #5

Jul 012024

Sorento

  • 96,000 miles
The contact owns a 2017 Kia Sorento. The contact stated while driving 55 MPH at night, the headlights briefly became inoperable. After several attempts at turning the switch off and on, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 96,000.

- Marion, IA, USA

problem #4

Jul 172024

Sorento

  • 68,000 miles
The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed, an audible message indicated that there was engine failure, and the infotainment screen displayed the option to send an engine failure report. The vehicle then shuddered and made an abnormal sound. The contact turned off and restarted the vehicle, but the abnormal sound persisted. The vehicle was shaking, and the contact detected an abnormal odor inside the vehicle. The contact parked and turned off the vehicle. Additionally, the headlights failed to illuminate while driving at night. The vehicle was towed to the dealer, where it was diagnosed with multiple cylinders misfire. The dealer determined that the spark plugs and headlights needed to be replaced, as well as an induction cleaning and oil change. The dealer replaced the spark plugs and headlights but discovered that the fuel pump was leaking fuel into the engine. The contact was informed that the fuel pump needed to be replaced. The contact declined to have the induction cleaning, the oil changed, or the fuel pump replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline) and Technical Service Bulletin: 073 (Ball Joint Replacement); however, the VIN was not included in the recall and the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 68,000.

- Lynchburg, VA, USA

problem #3

Oct 132021

Sorento

  • miles
Headlamp Multifunction Switch set to "AUTO", while using the Turn Signal (either direction) the Headlights will suddenly TURN OFF... while driving at night this is EXTREMELY DANGEROUS AND DISORIENTING... ALMOST CAUSED AN ACCIDENT. To correct this, I had to jiggle the switch or turn it to Manual ON.

- Dunkirk, MD, USA

problem #2

Aug 152021

Sorento

  • miles
daytime driving lights turn on after vehicle completely off, hours later and can drain the battery if not caught in time. also while driving at night, lights go completely off by themselves and have to manually try to turn on, very dangerous and someone is going to die if not recalled.

- Wesley Chapel, FL, USA

problem #1

Feb 072020

Sorento

  • 38,000 miles
The contact owns a 2017 Kia Sorento. The contact stated that while driving at various speeds, the headlamps failed to remain illuminated with the headlamp switch in the auto position. The turn signals were also inoperable. The contact stated that headlight suggested message was displayed on the instrument panel. The contact stated that the headlamps operated as designed with the headlamp switch in the on position. The vehicle was taken to greenway Kia West located at (8701 E colonial dr, orlando, fl 32817) to be diagnosed. The contact was informed that the multi-function switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 38,000.

- Orlando, Fl 32825, FL, USA