The contact owned a 2017 Kia Sorento. The contact stated that while driving at approximately 20 MPH, another vehicle t-boned into the driver-??s side between the front and rear drivers' side doors. The contact mentioned that the other driver failed to stop at the red light which caused the collision. The air bags in the vehicle failed to deploy correctly. The contact sustained knee, back, and shoulder injuries. The contact's wife sustained a concussion and the daughter sustained bruises on the shoulders caused by the seat belt. Medical attention was required. The vehicle was towed and deemed destroyed. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was approximately 94,000.

- Vancouver, WA, USA

The airbag light stays on and the Tunersville NJ dealership charged me $169 for a diagnostic of the problem. The error code was a B1448 OC sensor MAT defect and they need to replace the cushion because the Occupant Detection System (ODS) Sensor Pad is located inside the seat and quoted me around $2000 to replace it. I was told by the dealership that if the passenger mat detection is not working then the airbag will not work if an accident happens. I found that Kia Sorento from 2011- 2015 has the same issue and the company replaced it without a charge and extended the warranty for this airbag sensor to 15 yr with unlimited miles. This is a known defect for Kia corporation and they don't address this issue until somebody gets hurt in an accident and the airbag malfunctions.

- Sicklerville, NJ, USA

I was t boned while driving aprox 25 30 non of my air bags deployed and to bolts holding the door had the head shear off while bolts were still stuck in door frame

- Albert Lea, MN, USA

The contact owned a 2017 Kia Sorento. The contact stated that while driving into an intersection at a speed of approximately 10 MPH a second vehicle crashed into the front end of the vehicle. During the crash, the front was severely damaged and the vehicle was destroyed but no air bags were deployed. The contact sustained a head injury and was examined at the local hospital. The driver of the second vehicle also sustained an undisclosed injury. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. the local dealer and manufacturer were not notified of the failure. The failure mileage was 165,000.

- Gaffney, SC, USA

4/18/22 While making a right turn in a residential neighborhood, the car abruptly stopped and engine shut down. The stop was so abrupt that it threw my body forward and now have shoulder and neck pains. No warning lights were illuminated prior to this incident, however, after the engine shut down, the airbag light was lit. I drove it home slowly, called the Kia dealership in Manteca, CA. Making arrangements to have the vehicle towed and have it examined. Two days prior, the ! light came on. I noticed that the passenger side headlight was out. That same evening when I started the vehicle up, the ! light was gone and the headlight worked. I addition, when having the light control kept on Auto, the headlights remain on all the time. If this had happened in traffic or on the freeway, it may have had a different outcome.

- Modesto, CA, USA

I was in a wreck in a 2017 Kia Sorento lx on sept 27,2021. Somehow ended on opposite side of road hit a culvert was thrown in air and bounced rolled tumbled all directions all air bags deployed but the steering wheel and dash. I ended up with my L1 lumbar burst and shattered. The state trooper that was there even noticed the nondeployed airbags. The owners manual and Internet says if steering wheel airbag doesn-??t deploy can result in severe spinal injury. The car is totaled but I-??m sure someone could still check it out. I am in a backbrace unable to lift up to a gallon of milk or able to stand or walk very long. And can-??t bewithout brace on.

- Bell City , MO, USA

The air bag light was staying on so I took the vehicle to dealer. The diagnosed it as the passenger seat air bag was defective. It will cost me almost $800 to repair. Should this be a manufacturer issue and be replaced at no cost? if I don't repair it, it could be dangerous.

- Port St Lucie, FL, USA

I was stopped at a red light on a city street and struck head on by another vehicle. The damage is shown below in the uploaded image. My airbags did not deploy.

- Bel Aire, KS, USA

My passenger side air bag will not become active if I use my air cushion.I need to be able to activate the air bag.Kia tells me to bad.I need to use a cushion for medical reasons.I want the air bag to be active.I paid for this feature.Kia said I can't use a cushion. I feel the air bag should be active all of the time regardless please require them to put switch on this feature to activate the air bag?

- Chattanooga, TN, USA