5.7
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,941 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Shortly after buying the Kia it developed a problem where the steering wheel would stick when attempting to turn left or right. It takes a little extra effort to move the wheel past these sticking points mostly at 12 O'clock position and it gradually becomes more difficult the faster the car travels. At highway speeds this is quite troublesome and dangerous as the problem is amplified. While traveling in traffic at higher speeds, windy conditions, searching your mirror to change lanes, etc., if the car wanders sometimes it causes me to over correct which in turn causes another over correction to return to the lane. I have had these problems on the highway and cannot find a way to adjust. This seems to be an intermittent problem but if it happens it stays for the duration of the drive, it may or may not be there next time. A recent incident has caused me to notify Kia and NHTSA. There was no accident no one was hurt but over correcting caused an incident that shook up my wife and I as I could have easily lost control on that highway, in traffic at that speed at night. We ended up taking back roads. I have been to the dealer where I bought the car but they found nothing. A technician told me today that I probably need to get used to the electric power steering. After a year now? he apparently knew something and has answered similar questions as I believe that not all Kia's have electric power steering. It amy also be weather related since it seemed to return as the weather has gotten colder. I have searched on line and have found others with similar problems with Hyundai as well. I'm leaving the car with a Kia dealer 12/26.
- Selden, NY, USA
Complained about steering wheel sticking for the last year. Driving on the freeway at 70 mph yesterday moved into the left lane to pass another vehicle. I'm now in the left lane about to pass the other vehicle and I needed to make a lane correction to the right however the steering wheel was stuck and I had to pull hard on the steering wheel and the steering wheel broke loose and my vehicle veered to the right and came within inches of striking the vehicle I was passing. Safety issue
- Waukesha, WI, USA
At speeds ranging from 25mph to 70mph I must continually adjust the steering wheel to drive straight. The car will drift to either the left or right and feels "sticky" to try to bring back to straight. Steering becomes unstuck and there is an over-correction and must be repeated in the opposite direction. It feels like weaving going down the road.snow or icy conditions exaggerate the over-correction.there is 14,000 miles on vehicle but has been present since having 5000 miles. Leased vehicle new July 2017. Spoke to dealership service department. No recalls or bulletins for this type of problem.very concerned steering will lock up in a curve.
- Brookfield, OH, USA
2017 Sorento LX fwd auto - steering sticks while driving on the highway, when you apply more pressure to the steering wheel it then releases causing driver to over correct. The issue is then repeated over and over making it difficult to drive straight.
- Lyndon, KS, USA
Steering drifts and very difficult to correct happens in city driving and highway. Constantly have to correct steering
- Niceville, FL, USA
A few months after purchasing the 2017 Kia Sorento we began noticing steering issues. It doesn't happen all the time but appears to happen after the car warms up. You must constantly adjust the steering to drive straight. The car will drift to the left and when you try to correct, the car fights you. All of the sudden, the steering releases and then the car drifts right and the steering fights you trying to adjust left. It makes it very difficult to keep the vehicle driving straight even on straight, flat roads. I stated below that it happened on March 6, 2017. That was the first date the car was taken to the dealer for service but the issue has been ongoing since before that date.
- Independence, OH, USA
While driving the car on any road (city or highway) it wants to drift to the side and when you go to correct the steering it feels sticky, for lack of better words, and there is a delay in the response. So I end up over correcting, and I'm all over the road. This car is so unsafe as it is right now. I've taken my car into the dealership twice, called consumer advisors for Kia, has a tech go for a test drive, and spoke to the service manager. While they can verify there's an issue, they can't do anything to fix it.
- West Melbourne, FL, USA
- Jackson, NJ, USA