5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,436 miles

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problem #80

Jun 112024

Sorento

  • miles
Car was burning oil rapidly. While driving heard loud noises, shaking, smoke started coming through vents and car turned off. Kia is stating that there are many recalls on vehicle, but the only recall I received is for a tow hitch. I don't have a tow hitch. Very dangerous if I was going somewhere with a higher speed limit. Kia dealership is saying corporation won't offer extended warranty due to recalls not being completed. Again the only recall is for a tow hitch. Kia dealership has quoted me over $10000 to fix a vehicle that is suffering from known manufacturer failures.

- Columbus, GA, USA

problem #79

Aug 212024

Sorento

  • miles
The power steering system has randomly gone out. This occurs at random times when I-??m driving. Once I was backing out of somewhere and the power steering light came in, while I was in the middle of the street blocking both sides. I had to turn my car off and restart it. I am put at risk because of my inability to turn at random times. This puts others at risk too when I can-??t turn/ move my steering wheel properly. I-??ve been desperately trying to get my car looked at but I keep getting the run around that they can-??t check what the codes are on the car because the lights on the dash turn on and off. There were no warning signs. The car is managed well and kept up with. This started randomly when driving and turning into a parking lot, causing me to almost hit cars and large rocks. The car has been fine until now.

- Pawtucket , RI, USA

problem #78

Apr 022024

Sorento

  • miles
Steering motor and controller failed at 53000 km. The steering light and traction control came on and no power assist to the steering in any way. It requires considerable force to turn the steering wheel. Took it to a certified KIA dealer and was told the steering motor and controller needs to be replaced. KIA CANADA refused to fix this issue insisting that the warranty is for 5years or 100,000 km.(bought brand new, single owner) I do understand the business part and I will take my business elsewhere in the future. Consumers should be aware that such a critical part of their vehicle can fail with no warnings whatsoever. Imagine driving on the highway and your steering fails....

- Yellowknife , CO, USA

problem #77

Aug 192018

Sorento

  • miles
The steering wheel/ column gets stuck like sticky as other call it, other owners have the problem my car is new 2017 Kia sorento just with 69k miles on it and turning the wheel gets hard where the point I put force I over turn and my car turns to much close to hitting other cars I don-??t drive it because the wheel/column sticks to much and it gets worse and worse when I drive it Time to time it needs to become a recall because other sorento owners are having the problem

- Inglewood, CA, USA

problem #76

Apr 152024

Sorento

  • 132,000 miles
The contact owns a 2017 Kia Sorento. The contact stated while driving at various speeds, the steering wheel momentarily became stuck while turning or attempting to switch lanes. The vehicle was taken to the local dealer who diagnosed that the steering column was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 132,000.

- Fredonia, KS, USA

problem #75

May 122024

Sorento

  • miles
The steering wheel sticks and has to be forced out of the stuck position. Not a safe situation if it gets worse. If it sticks for good I could be driving into the ditch or into the path of an oncoming car. I hear the steering column has to be replaced. It has been doing his for the last year.

- Lafayette, LA, USA

problem #74

Dec 062023

Sorento

  • miles
Steering wheel has a sticky feeling, especially on the highway traveling at faster speeds. The wheel gets stuck in certain positions and then over exerts when you turn the wheel back. Overall, the steering wheel feels unstable.

- Washington, DC, USA

problem #73

Mar 012024

Sorento

  • miles
The steering has at times become sticky for lack of s better term. Turning the wheel, even slightly, feels hard to turn and then will release and cause slight over-correcting. It feels like something is preventing the steering column from turning and then it will let go and turn freely. When this happens it will happen repeatedly on the same outing and is not just a one time occurrence.

- Cranston, RI, USA

problem #72

Sep 092023

Sorento

  • miles
When driving my Kia the steering wheel is sticking. At first it was just ever now and then. But now it it-??s happening everyday. There is a recall for 2018 models doing the same thing. I pretty sure this is the same part and should be covered under the recall.

- Patis, TX, USA

problem #71

Jan 092024

Sorento

  • miles
For the last few weeksI have been experiencing problems with the steering wheel feeling like it's sticking while driving. It might happen on a straight roadway, but its mostly noticeable on curves, like rounabouts. I can hold the steering wheel around a slight curve and if I need to move it to the right slightly to keep in line with the curve then it jerks a little to get out of that position. I'll take it to the dealer for other recalls and I hope they'll take care of this as well...

- Wichita, KS, USA

problem #70

Aug 112023

Sorento

  • miles
For months now I have been experiencing problems with the steering wheel feeling like it's sticking while driving. It can happen on a straight roadway, but mostly notice it on curves, especially a long stretch of road. I can hold the steering wheel around a slight curve and if I need to move it to the right slightly to keep in line with the curve then it jerks a little to get out of that position. It happens every time whether moving the steering wheel left or right. Last time it happened I said I wasn't going to drive the car anymore because it's unsafe. It got stuck around a curve and took more tug on the steering wheel to get it to move the tires in the direction I needed. There's so many other complaints online about this very problem from other Kia owners around the 2017 models. I've taken it to the dealer twice for this and they never experienced the problem because they just drove around the lot and did a rapid back and forth on the steering wheel. You have to be driving it on a longer stretch of road when you can get it up to faster speeds where it's more noticeable.

- Joshua, TX, USA

problem #69

Dec 252023

Sorento

  • miles
continuous issues with "sticky" or "notchy" steering. Steering is not smooth and almost caused several accidents.

- Jerseyville, IL, USA

problem #68

Oct 172023

Sorento

  • miles
Steering wheel sticking when driving. Kia replaced the steering column assy-steering and the gear and linkage assy. Steering is some better but still the sticking

- Waleska, GA, USA

problem #67

Apr 012023

Sorento

  • miles
I have a 2017 Kia Sorento in which the steering has been feeling sticky. It feels like the steering has been getting stuck and hard to turn at times. I-??m scared that one day it will get stuck and I can-??t undue the stickiness at all. It-??s very scary and unsafe to drive. I had contacted a Kia dealership to get this problem looked at because I feel this vehicle is dangerous and I have a young child that I drive back and forth in this vehicle. I even contacted Kia consumer services on plenty of occasions and they were no help.

- Cape Charles, VA, USA

problem #66

Jun 152023

Sorento

  • miles
I was driving on a highway where maximum speed limit was 65miles. Suddenly my car stalled and restarted again and post that i had a warning for Check AEB, auto hold was disabled and Traction control was enabled. For a brief moment, i lost steering which may be a result of the stall but then i regained steering. This has happened 4 times in the last 6 months. I stopped the car by the road, turned off the engine and restarted the car. The dashboard still showed the same warnings. I again turned off the car, opened my drivers side door and closed it and then restarted the car. The warning signs went off and then there were no issues post that.

- Wayne, NJ, USA

problem #65

Jan 052019

Sorento

  • miles
My Kia I purchased had 39,000 miles and it has a steering problem which I wasn-??t 100% aware of. Today it is at Kia where they stated they-??re gonna have to replace the steering column did not give me a price but this is a safety issue, and I want to recall done on this issue For the steering column. How can you help me?

- Panama City , FL, USA

problem #64

Mar 202023

Sorento

  • miles
Kia Sorento are being stolen like crazy. I took my Sorento to Russ Darrow Wauwatosa to get the anti-theft software updated. When I got there, the supervisor told me that 80% of cars on which the update was applied ended up having the steering wheel have all buttons on it not working. This scared me and I ended up not getting the software for my Sorento. Why would Kia fix one problem and create 10 other ones" Or did the car dealer's supervisor lie to me" Thanks, Ahmed.

- Milwaukee, WI, USA

problem #63

Mar 072023

Sorento

  • 44,000 miles
The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was diagnosed that an unknown steering part needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

- Racine, WV, USA

problem #62

Nov 152022

Sorento

  • 70,000 miles
The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed, the steering wheel became firm. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

- Hixson, TN, USA

problem #61

Jan 272023

Sorento

  • miles
I was driving at approximately 35mph when my vehicle loss power and the steering wheel locked and gas pedal did not work almost causing me to be rear ended. I put my hazard lights on and started my vehicle back up and tried to continue driving but my vehicle delayed in acceleration and has now continued to delay ever since that incident. I have parked my vehicle and have not moved it due to the danger.

- Los Angeles , CA, USA

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