I was traveling to Florida and saw sparks in the mirrors in the back. I quickly pulled over and went to the back and saw fire, the car was on fire everybody got out, we tried to put it out but it seemed like there was an accelerrent or something cause it was engulfed with fire very fast once we stopped the whole car was burning.+we were on 65 South in Kentucky just driving, no rain roads were dry.

- Allendale, MI, USA

While driving on numerous occasions the car has to be forced to go. It's always hesitating to go and I'm forced to press hard on the gas. In October 2020, the engine light came on and the car went into "limp" mode. I'm very scared while driving with my kids. The dealers have no fix-I will be taking it in for a third time within a year.

- Coral Springs, FL, USA

After turning into traffic on a highway, and I probably should not have, I had to "gun" it to get moving faster. After that the engine light came on and was flashing.then I would say it went into a limp home mode. This "gunning" has happened to me 3 times.

- Stronghurst, IL, USA

Currently, there is an engine recall on the 2015-2018 Kia Sorento, which results in premature rod wearing and potential engine fires. Within a few weeks of having the vehicle, brand new off the lot, the engine noises (tapping/knocking) were noticed by a family member. It was reported to Kia within the first 3,500 miles on the vehicle, who advised me initially that the sounds were because the engine was new and breaking in and that the sounds were normal. In January 2019, I was advised when I brought the car in for their courtesy inspection that there was a recall and they needed to perform a software update on the vehicles ECM that is supposed to turn the vehicle into limp mode to warn the driver of a potential engine fire before it happens. Kia performed the update and the engine noises still persist. The technician claimed he inspected the vehicle and reported that it was performing as intended and that he did not hear the noise. Lately the noises have been more frequent, so as a safety concern I brought the vehicle back into Kia for inspection. Now the dealership and manufacturer instead of checking and confirming the safeness of the vehicle, is blaming an aftermarket oil filter and synthetic oil as the cause of the engine issues, not their engine issues that recalled thousands of cars and resulted in engine fires. Moreover, Kia not only refuses to provide me with the diagnostic report and supposedly oil pressure test that they claim to have been performed that gave them those results, they also refuse to confirm to whether the car is safe to be on the road. This is a safety hazard; engine fires are real which can severely injure or kill the occupants of a vehicle. The manufacturer and the dealer refuse to address this hazard and it needs to be investigated, for consumer safety.

- Boca Raton, FL, USA

Since 2/2020 I have been back and forth to the dealership multiple times for my check engine light. The dealership has replaced multiple different parts but the light continues to come back on. The dealership has been in contact with Kia corporate mechanics and they do not seem to know what the problem is as well. I am very frustrated because I have also reached out to Kia corporate office and they have been of no assistance. I do not feel safe driving this vehicle and has voiced this concern multiple times.

- Grimesland, NC, USA

The contact owns a 2018 Kia Sorento. The contact stated that while her son was driving approximately 60 mph, the vehicle suddenly stalled and lost all power. The contact stated that son called her and informed her that the vehicle was smoking. He was able to pull to the side of the road, upon exiting the vehicle he saw flames coming from under the vehicle. The contact stated that he opened the hood and the flames immediately engulfed the whole vehicle. The fire department was called and extinguished the fire. A fire department report was made. There were no injuries or medical assistance needed. The vehicle was towed and totaled. The contact contacted the dealer suntrup Kia South (6263 S lindbergh blvd, St. Louis, mo 63123 phone: (314) 254-8955) who stated that they were not liable and to contact Kia consumer line. The manufacturer was made aware of the failure a case was opened as well as an investigation was conducted. The approximate failure mileage was unknown.

- St. Louis, MO, USA

In January 2019 a recall was done on my vehicle. A few days later, I was traveling out of state. I was on the interstate driving 70 miles per hour when the car lost power. Luckily there was no one behind me. I was told that the recall sent the car into limp mode because the engine was bad. My car was in the shop for over 4 months in Wisconsin. I live in Iowa. Long story short, Kia came up with new diagnostic testing and after 4 months they decided I did not need an engine and it was my wiring harness that was the problem. 2 months later, I was driving on the interstate again when my vehicle did the same thing my car went from 70 mph to 50 mph within seconds. I looked in my rearview mirror and a semi was right behind. Thank goodness the driver was paying attention. He had to go onto the shoulder of the highway to avoid crashing into me. I was told the car was once again in limp mode. It was in the shop for 3 days and they said it needed a new knock sensor. Fast forward a few more months and my vehicle goes into limp mode for the 3rd time. Currently my car is still in the shop. It has been there for 6 weeks. I'm being told that it now needs a new computer, but Kia has to write one, so it could be awhile. This car is unsafe. The car going into limp mode is dangerous and unsafe. I have had this vehicle for 15 months and of that, its been in the shop for 6 and counting.

- Cedar Rapids, IA, USA

I was driving back home I had too work in rodeo California half the way everything was going great I had my 3 children with me my car didn't gave me any warning no check engine light.,no white smoke, I was passing the dodger stadium when suddenly my 2018 Sorento just shut down almost got hit I was about too enter the 710 and nooooo I didnt even got a chance to get out the I-5 South I checked the water it was full oil was ok no smoke no over heating ones the car shut down I try too stop since when passing dodger stadium in going down hill the damm breaks didnt work god was on my side I stop the car the dash board turn on and off the engine how ever never turned back on. I waited for 5 hours for Kia roadside service 60 minutes turned up too be 5 hrs its funny I got that 2018 because I didn't want to be having problems like this one I thought hey a new car would be great for the family...nope I should had never got that car love my Chevrolet Silverado nothing like Chevy

- Compton, CA, USA

After the software update, my Kia had issues with the knock sensor. So, will this vehicle has issues for the rest of the engines life" I am hoping to drive this car for more than 100,000 miles. Is this just a coincidence that the sensor was bad right after the update" the car went into limp mode after a loud clunk. Glad I was close to home!

- Hastings, MI, USA

Engine completely lost power and shut down on the highway and when restatred, went into limp mode. Now engine needs replaced and no engines are available. My car has a mobility device installed to accomodate my missing right leg and any rental vehicle is difficuly to use since I have to remove my prosthetic leg to drive it. I need a vehicle fitted to accomodate my disability and dont know when or if I'll be getting mine back.

- Pataskala, OH, USA

Over the last 6 months my Kia has started to act like it is going to die or stall while driving and/or idling. This has happened at various different speeds. I took my Kia into the service department and explained what was happening. They ran some diagnostic tests and stated that they could not replicate it. The check engine light never comes on. In December, I received a recall notice for the engine control unit. This recall was completed and now less than a month later the shaking like my car is going to stall is still happening intermittently. Recently, the steering wheel started sticking. While I am driving the steering wheel makes me over adjust to keep the car going straight. You can feel the sticking as you have to constantly adjust the steering wheel right or left. This happens every time I am driving, whether on the highway or side streets.

- Graham, WA, USA

I was driving on a state hwy about three miles from home going 50 mph. I was the sole occupant in the vehicle when I began to smell smoke. I was able to pull off the hwy. And turn the vehicle off. I opened my door and opened the hood from the inside. When I did, flames and smoke began to shoot out from the hood and I heard a loud pop. I exited the vehicle and within seconds, the whole car was consumed with fire. I called 911 and reported a vehicle on fire. The fire department and ems both responded within minutes. The fire department was able to put out the fire but not before it was a complete loss. After the fire was extinguished, I noted all the doors and the hatch had locked at some point during the fire. I contacted cumberland Kia where I purchased the vehicle to notify them of what happened and they took possession of the vehicle that afternoon.

- Mcminnville, TN, USA