10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,045 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving back home I had too work in rodeo California half the way everything was going great I had my 3 children with me my car didn't gave me any warning no check engine light.,no white smoke, I was passing the dodger stadium when suddenly my 2018 Sorento just shut down almost got hit I was about too enter the 710 and nooooo I didnt even got a chance to get out the I-5 South I checked the water it was full oil was ok no smoke no over heating ones the car shut down I try too stop since when passing dodger stadium in going down hill the damm breaks didnt work god was on my side I stop the car the dash board turn on and off the engine how ever never turned back on. I waited for 5 hours for Kia roadside service 60 minutes turned up too be 5 hrs its funny I got that 2018 because I didn't want to be having problems like this one I thought hey a new car would be great for the family...nope I should had never got that car love my Chevrolet Silverado nothing like Chevy
- Compton, CA, USA
After the software update, my Kia had issues with the knock sensor. So, will this vehicle has issues for the rest of the engines life" I am hoping to drive this car for more than 100,000 miles. Is this just a coincidence that the sensor was bad right after the update" the car went into limp mode after a loud clunk. Glad I was close to home!
- Hastings, MI, USA
Engine completely lost power and shut down on the highway and when restatred, went into limp mode. Now engine needs replaced and no engines are available. My car has a mobility device installed to accomodate my missing right leg and any rental vehicle is difficuly to use since I have to remove my prosthetic leg to drive it. I need a vehicle fitted to accomodate my disability and dont know when or if I'll be getting mine back.
- Pataskala, OH, USA
Over the last 6 months my Kia has started to act like it is going to die or stall while driving and/or idling. This has happened at various different speeds. I took my Kia into the service department and explained what was happening. They ran some diagnostic tests and stated that they could not replicate it. The check engine light never comes on. In December, I received a recall notice for the engine control unit. This recall was completed and now less than a month later the shaking like my car is going to stall is still happening intermittently. Recently, the steering wheel started sticking. While I am driving the steering wheel makes me over adjust to keep the car going straight. You can feel the sticking as you have to constantly adjust the steering wheel right or left. This happens every time I am driving, whether on the highway or side streets.
- Graham, WA, USA
I was driving on a state hwy about three miles from home going 50 mph. I was the sole occupant in the vehicle when I began to smell smoke. I was able to pull off the hwy. And turn the vehicle off. I opened my door and opened the hood from the inside. When I did, flames and smoke began to shoot out from the hood and I heard a loud pop. I exited the vehicle and within seconds, the whole car was consumed with fire. I called 911 and reported a vehicle on fire. The fire department and ems both responded within minutes. The fire department was able to put out the fire but not before it was a complete loss. After the fire was extinguished, I noted all the doors and the hatch had locked at some point during the fire. I contacted cumberland Kia where I purchased the vehicle to notify them of what happened and they took possession of the vehicle that afternoon.
- Mcminnville, TN, USA
- Cedar Rapids, IA, USA